Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

1 Answer

The ice maker is not produceing ice. There is no water in the icemaker but there is water to the cup below. There is nothing in the way of the sensor that will obstruct the the eye.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,993 Answers

Hello,

Investigate each of these two areas if your ice-maker is not producing ice;

1. Water Inlet Valve
2. Defrost Thermostat

Water Inlet Valve: Your ice maker's water inlet valve could be filled with ice. If it is, simply thaw the its water tube with a hair dryer to remove the blockage. Be careful to not melt any plastic parts with the blow dryer.

An ice maker's water inlet valve has a filtering screen to block minerals and other debris from entering into your ice cubes. It is possible that the water inlet valve's screen is blocked, and not allowing any water through to make ice. Clean out any built up debris you find. You should be able to pop the screen out of place with a screwdriver and then put it back in place with the screwdriver again once it is cleaned.

Alternatively, the water inlet valve itself may have become defective. You will have to test it. If the test proves the valve is defective, replace it.

Follow the below directions to test your water inlet valve;

Before you begin to test your ice maker's water inlet valve, make sure you disconnect the appliance's power supply. The easiest way to do this is to unplug the unit from the wall. Alternatively, you could trip the appropriate switch in the circuit breaker panel, or you could remove the appropriate fuse from your home's fuse box.

Consult with an appliance repair technician if you do not feel you have the skill or the ability to successfully complete this test.

1. Locate your icemaker's water inlet valve, it is typically located behind a refrigerator. Gently pull your refrigerator away from the wall. You may want to place scraps of carpet, of some other soft material below the fridge to prevent damage to the floor. Turn of the water valve's water supply by closing the shut-off valve in the waterline leading to the water valve. Remove the lower access panel on the back of the refrigerator using a screwdriver or a nut driver.

2. Place a container under the valve to catch any water that may spill from the water valve and its fill tube. Remove the water valve's fill tubing. Loosen the flare nut on the brass fitting that is found on the inlet side of the water valve. You can use a wrench to loosen the flare nut.

3. Your water inlet valve is held in place on your refrigerator by means of a metal bracket. Use a screwdriver or a nutdriver to remove the screw that holds the water valve's bracket to the refrigerator cabinet. Gently pull the water valve out of the cabinet, and remove the tube from the outlet port.

4. There are two wires connecting to the terminals of your water inlet valve. If yours is a double solenoid water valve, it will have four wires. Be sure to label each wire so that you know where to reconnect them later. Firmly grasp the metal connector of the wires in order to remove the wires. You may need to use a pair of needle-nosed pliers. Do not pull on the wires themselves.

5. Set your multitester to the R X 1 ohms setting to test for continuity. Place each of the multitester's leads on a terminal. Your multitester should display a reading between 200 and 500 ohms. Closely examine your water inlet valve. The exact ohm resistance rating you should test for may be marked on the valve.

6. If the test you conduct with your ice maker water inlet valve does not produce these results, then you should replace the component.

Defrost Thermostat ;
It could just be that your freezer thermostat is not set low enough. Try adjusting the thermostat to a colder setting. Or your ice maker might not be making ice because of a defective defrost thermostat. Test your defrost thermostat to determine if it has malfunctioned. If it has, you will need to replace it.

Directions for testing a refrigerator defrost thermostat;

Before you begin to test your defrost thermostat, make sure you disconnect the appliance's power supply. The easiest way to do this is to unplug the unit from the wall. Alternatively, you could trip the appropriate switch in the circuit breaker panel, or you could remove the appropriate fuse from your home's fuse box.

Consult with an appliance repair technician if you do not feel you have the skill or the ability to successfully complete this repair.

1. Locate your refrigerator's defrost thermostat. In freezer-on-top models, it may be located under the floor of the unit, or it could be found at the back of the freezer. If you have a side-by-side refrigerator, the defrost thermostat is found at the back of the freezer side. The thermostat is wired in series with the defrost heater, and when the thermostat opens, the heater shuts off. You will have to remove any objects that are in your way such as the contents of the freezer, freezer shelves, icemaker parts, and the inside rear, back, or bottom panel.

2. The panel you need to remove may be held in place with either retainer clips or screws. Remove the screws or use a screwdriver to release the clips holding the panel in place. Some older refrigerators may require that you remove a plastic molding before you can gain access to the freezer floor. Exercise caution when removing the molding, as it does break fairly easily. You could try warming it with a warm, wet towel first.

3. There are two wires leading from the thermostat. They are attached to terminals with slip-on connectors. Gently pull on the connectors to release the wires from the terminals. You may need to use needle nosed pliers to help you. Do not pull on the wires themselves.

4. Proceed to remove the thermostat. It may be secured in place with a screw, clip, or clamp. The thermostat and the clamp on some models are one assembly. On other models, the thermostat clamps around the evaporator tubing. In some other cases, the thermostat is removed by squeezing in on the clip and pulling the thermostat up.

5. Set your multitester to the R X 1 ohms setting. Place each of the multitester's leads on a thermostat wire. When your thermostat is cold, it should produce a reading of zero on your multitester. If it is warm (anywhere from forty to ninety degrees Fahrenheit), then this test should produce a reading of infinity. If the results you receive from your test differ from the ones presented here, then you will need to replace your defrost thermostat.

Follow the above closely and I believe it should guide you in solving the problem;

I hope this helps.

Good luck.

Posted on Apr 08, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Icemaker has always been slow. It produces ice, just a couple or 3 times a day. We have to keep our old fridge running just to get enough ice... Cubes are full size, freezer is 0 degrees, not much...


Hi,
The main reason behind an icemaker to make ice slow is the freezer temperature. It needs to be below 10 degrees. Also check the water inlet valve. Water is controlled by a timer and if its obstructed or slow filling, it will not make ice. You could also have a bad motor, defrost heater, or sensor. If these items fail, it usually won't make any ice. Check to be sure the electric plug from the ice maker is plugged in and check the water flow. However if it is filling up with water or if it just has a small amount in the cube maker. If it's making some ice, it's probably not a defrost problem. Check the voltage to the fill valve. Also replace the freezer's water filter, as clogged filters block water flow. Set the ice maker arm to "Off," and then twist the hanging filter cup counterclockwise to remove it. Rinse the cup under running water and discard the old filter cartridge inside. Slide a new filter cartridge into the cup and reinstall the cup assembly in the freezer.

Please get back to us if you have further query else please accept the suggestion.
Thank you for contacting fixya.com

May 27, 2011 | Kitchen Ranges

1 Answer

The icemaker is not producing ice. Water is not going into the icemaker to produce the ice.


Hi,
Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting

heatman101

Oct 30, 2010 | LG LSC26905 Side by Side Refrigerator

1 Answer

Our ice machine does not make full ice cubes. they are small and not complete, they are full of holes.


The icemaker requires a water pressure of 1.5 - 8.5kgf/cm2. It is acceptable if the water supply fills a cup of 180cc with water in 3 seconds. The icemaker produces small cubes if the water fed into it is not enough and lumped together if too much water is supplied. In order to obtain the desired size of ice cubes, the amount of water supplied to the ice maker needs to be adjusted. Adjust the valve supplying water to the icemaker or the unit in general in such a way that right amount of water fills the ice tray.

Nov 06, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Cube size adjustment location on lg refrigerator


The icemaker requires a water pressure of 1.5 - 8.5kgf/cm2. It is acceptable if the water supply fills a cup of 180cc with water in 3 seconds. The icemaker produces small cubes if the water fed into it is not enough and lumped together if too much water is supplied. In order to obtain the desired size of ice cubes, the amount of water supplied to the ice maker needs to be adjusted. Adjust the valve supplying water to the icemaker or the unit in general in such a way that right amount of water fills the ice tray.

Oct 29, 2009 | ASUS Eee PC 900 Notebook

2 Answers

Ice maker not producing ice. Tried everything in the Troubleshooting section of Users Manual. Replaced water filter. The front water dispenser is working.


the most likely thing would be a bad water valve.try to reset the ice maker and watch to see if the tray fills up the fill tube could also be blocked with frozen water.the last thing is simply a bad ice maker.

Sep 19, 2009 | KitchenAid Superba Architect KSCS25INSS...

2 Answers

The ice maker does not make ice anymore


There's no ice If your ice maker has stopped producing ice completely, check these, in this order: It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly. The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.
thanks.

Aug 27, 2009 | Whirlpool Refrigerators

1 Answer

Ice maker not producing any ice.


Pour about 1/2 cup of water into icemaker . Squeeze the black fill tub which is above the icemaker cup . If ice apears to be in it , this indicates that the weter valve is not completely closing , letting a drip ocasionally go thru and freezing inside the tube , ( water valve bad ) . that will be a different solution . If the icemaker dumps the cubes after freezing . and black tube is not frozen , replace the water inlet valve . If the icemaker does not dump the ice after frozen , replace the icemaker ( only 1 screw holds the icemaker in , located on rear portion on right , faceing down . Also check the icemaker rake , which should be about the 2:30 position . To thaw out the black tube (which runs thru the top of the refrig ) a 1/4 push on connector will be needed . Remove the icemaker and use a hairdryer aimed up into the hole . Cut the tubing to the fill tub behind the fridge about 9 inches from where it enters the top of the fridge . This will let warm air inside the top fill line to help thaw . Ocassionally blow thru the 9 inch tube until you can blow thru it . May take a day or 2 , depending how frozen the line is . Once air will go thru , install the push on connector to couple the cut lines back togather .

The blinking red light on the right side , is the receiver for the electric eye for cutting off the icemaker when the door bin is full , This blinking is normal . 2 blinks ...pause...2 blinks..etc .

Do not replace the filter if water flow is good thru the dispensor .

Aug 16, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

2 Answers

Ice Maker stopped making Water Whirlpool model (ed5phexnq00)


Pour about 1/2 cup of water into ice maker . If it dumps , replace the water valve . If doesn't dump , replace the ice maker . Also make sure the coils are clean of dust , lint , etc...

Aug 15, 2009 | Refrigerators

5 Answers

Side by side refrigerator icemaker not making ice. Hotpoint mdl HSS125IFMD Tried installing new filter. Getting water but no ice being made.


I would first try replacing the solenoid valve which lets the water in. Also, how are the ice cube arms aligned? They should be vertical

Jul 04, 2008 | Refrigerators

1 Answer

Ice maker jambed-now no water


The ice maker must be re-primed with water to sense frozen ice in the tray, dump, and refill. Use a cup or glass to manually pour the water into the tray just below the top of the blades. It should freeze, dump, and refill.

May 15, 2008 | Whirlpool ED2FHEXN Side by Side...

Not finding what you are looking for?
Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator Logo

84 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

minguy15

Level 1 Expert

18 Answers

mike cooper

Level 3 Expert

884 Answers

Are you a Kenmore Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...