Question about Brother MFC-3360C InkJet Printer

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Will not print anything, notepad or word or from web system is xp port is USB for brother

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Try it on another computer. This will show whether the problem is with your printer or with your computer.
You can also try uninstalling and reinstalling the driver.
Without knowing the cause and the source of the problem, it's hard to give instructions, so I have given you tips about how you could narrow down the troubleshooting steps.
Let me know if you need further help.
Good Luck.
Thanks for using FixYa.

Posted on Apr 08, 2011

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Posted on Jan 02, 2017

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How to solve 'error S01'?


1. Verify USB cable is connected directly from USB port of printer and the USB port on back of computer. If not, connect directly to both the printer and computer and try to print. If the printer does not print, go to step 3.
2. VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark. If it is not set as default:
To set your Brother machine as the default printer, RIGHT CLICK on the Brother printer and select SET AS DEFAULT (PRINTER).
3. VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START, RUN
B. Type: CONTROL PRINTERS and click OK.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
Status: Ready (Could also state: USE PRINTER OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS, depending on your operating system. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING. This should allow the printer to resume printing.
G. If the status is ready and no documents are in the queue, attempt to print the Windows test page. If not successful, verify the selected port. If USB is the selected port follow step 4. If USB is not selected,change the port to USB, then attempt to print the Windows test page. If not successful proceed to step 4.
4. Turn the printer OFF.
5. Close any open programs.
6. Click Start, Run, type: control printers
7. Right click Printer, left click Cancel All Documents (if available). Confirm if necessary (click OK).
8. Right click Printer, left click Delete. Confirm if necessary (click OK).
9. Left click File menu, left click Server Properties, left click Driver tab, left click print model name, left click Remove button, click Confirm.
10. Close the Print Server Properties window to return Printers and Faxes window.
11. Check that the USB cable is properly connected at both ends.
12. Turn the printer ON.
13. Wait until printer has ready light or green status, watch the Printers and Faxes window to see if printer is automatically reinstalled.
14.a. If printer was automatically reinstalled, right click Printer icon, left click Properties, left click Print Test Page button. If the printer is not automatically reinstalled, call Brother Customer Service at 1-877-Brother (1-877-276-8437).
b. If printer was not automatically reinstalled, try a new USB cable. Ifthe printer still is unable to print, call Brother Customer Service at1-877-Brother (1-877-276-8437).

Nov 02, 2010 | Brother HL-5270DN Laser Printer

1 Answer

HL-2170w won't print with Windows 7


Windows 7 will not work with earlier Windows versions of printers

Feb 28, 2017 | Brother HL-2170W Laser Printer

3 Answers

My HP Laser Jet 4L no longer prints from my dv1000 laptop


Uninstall the printer from your Laptop. Switch off the laptop and restart it. Install the printer again on any USB port. And start printing.

Aug 05, 2009 | HP Pavilion dv1000 Notebook

1 Answer

My brother 2070W acts like it receives the data, but it never prints


When reconnecting the USB cable to the computer or laptop the cable must
be reconnected to the same USB port it was previously connected to. Otherwise, Windows will install another copy of the printer
driver and the printer will no longer print. Most computers have two or
more USB ports. To prevent this problem from occurring we would
recommend labeling the end of the USB cable to indicate which USB port
the cable must be reconnected to.

To resume printing the printer driver should be removed then
reinstalled.

In Windows 2000 open Start, Settings and Printers. In Windows XP open
Printers and Faxes. Double click one of the Brother printer icons to
open the print queue. If print jobs are listed click Printer and Cancel
All Documents. Repeat this process for all copies of the Brother printer
driver.

Delete all copies of the Brother printer driver by selecting the printer
and clicking File then Delete.

Once all the copies of the Brother printer driver have been deleted
click File and Server Properties. Click the Drivers tab. Select the
Brother printer from the list and click the Remove button. Click Close.

The printer driver can be reinstalled using the Brother CD-ROM or
downloaded from the Brother Solutions web site. Check the CD-ROM to
verify it lists the operating system installed on your computer. If your
operatingsystem is listed insert the CD-ROM and install the printer driver.Before installing the printer driver disconnect the USB
cable from the back of the printer. Do not reconnect the USB cable to
the printer until the installation prompts you.

If the CD-ROM does not list the operating system installed on your
computer the CD-ROM should not be used to reinstall the printer driver.
The newest version of the printer driver is available for free download
from the web site below.
http://solutions.brother.com/model_list/mono_laser_us.html

How to install the downloaded driver:
1. Download and save the Windows 2000/XP driver to your desktop.

2. Once downloading is complete, Double-click the file to open the
WinZip Self-Extractor. In the Unzip To folder section, change the path
to c:ro, click Unzip and click OK. Click Close to close the WinZip
screen.

3. Open Printers or Printers and Faxes.

4. Click Add Printer or Add A Printer.

5. Click Next on the first screen. Select Local printer. Remove the
check from Automatically detect and install my Plug and Play printer and
click on Next.

6. Select a USB port and click on Next.

7. Click the Have Disk button and type the directory c:ro.

8. Click on OK.

9. Select the model and click on Next.

10. Select Yes to use the printer was the default printer then click
Next.

11. Select Do not share this printer or Share as and click on Next.

12. Click on Yes or No to print a test page.

13. Click on Finish to complete the installation.


Do give my solution the highest rating if it solves your problem. Thank you for using fixya.

Aug 04, 2009 | Brother Office Equipment & Supplies

1 Answer

I have a Brother QL-550 label writer and I need to do some printing in MS Word 2003. I have done this inthe past with a specific label size. I haven't changed anything in my settings and when I look at my...


Normal 0 Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Jan 02, 2009 | Brother P-touch QL-550 Thermal Label...

1 Answer

2nd printer on print server


Hello Kawena66,
There may be an ip conflict as the error suggest.
what is the ip address on your XP system?

Sep 16, 2008 | D-Link DP-G321 Print Server

1 Answer

HP Pavillion a1220n stopped printing


Most companies don't offer driver support for XP anymore, it's 2017, time to upgrade to atleast Windows 7 now.

Mar 21, 2017 | HP Pavilion a800n (PP163AA) PC Desktop

1 Answer

Can not get my printer to print from the computer


Unfurtunately you didnt tell us what pc system you run: Is it XP, Win2k or Vista?

The latter one wont be able to connect to your pc.
For the mfc 210c are only drivers for xp and win 2k, 98se avaiable.

You need another (newer) mfc (mfc240 or 235) if you run vista.

Anyway, if you run xp, download the aggrssive usb driver remover from the brother homepage and delete the drivers installed.

After a restart of the pc do have the mfc DISconnect from usb port (which must be one of the pc: NO hub!). Insert install disc and wait until pc software demands the connection to mfc. Connect now to pc usb. Let the software finish the installation. This should work for xp and win 2k/98se.

Mar 14, 2008 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

My printer cannot print


first change the USB cable then be sure that you use the right driver

Mar 06, 2008 | Brother HL 1430 Laser Printer

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