Question about Canon i9950 InkJet Printer
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Posted on Jan 02, 2017
I have OS-X 10.4.11 and had the same issue; any printing just spat out blank pages.
I installed the following driver which completely resolved the issue:
There's a similar one for 10.5 that I haven't tested, to be found here:
If you use 10.5 and this driver works for you, please let others know by posting here, too.
Posted on Dec 22, 2008
1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power
button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)
2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power
3) While holding the Power button, press the Resume/Cancel button 2 times, and then release the Power
and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights
alternately in orange and green, starting with orange.)
4) 4) When the LED lights in green, press the Resume/Cancel button 4 times to reset 'Waste ink absorber'.
5) Press the Power button to execute.
Posted on Mar 26, 2009
I had the same problem. Having checked other websites I came across the following which narrowed down the problem to the Photo Cyan / Photo Magenta ink tanks, and replacing the Photo Magenta one (although it was not empty) has successfully resolved the problem. Eveidently ink from the original one was not flowing and so caused the syan cast. (I experimented by subsequently removing the Cyan one which produced prints with Magenta cast)
TEXT OF POST I FOUND:-
That post is labeled "Cannon (sic) S9000 Print Head" and concerns a greenish hue error in all print quality levels OTHER THAN plain paper. In other words, all output designated as Photo Paper Pro, Glossy, High Resolution Paper, etc., results in output with enormous and unacceptable levels of green hue. All output designated as "Plain Paper" whether the output actually is on plain paper or photo paper pro, turns out well.
This problem is not unique to the S9000, as I experienced it identically with the S820 and predictably can occur in any printer with the six cartridge print head.
It is a frustrating problem because you know that the printer is physically capable of printing WITHOUT the hue (as it proves to you each time you choose a "plain paper" paper setting.)
Troubleshooting by reinstalling and updating the printer drivers, and uninstalling/reinstalling the ZoomBrowser EX, replacing the ink cartridges, and deep cleaning are all blind alleys.
A call to Canon support solved the problem for me with this simple and important revelation:
The Plain Paper setting is unique in its use of only 4 of the 6 cartridges. In the Plain Paper setting, only the black, cyan, magenta and yellow cartridges are utilized. The Photo Magenta and Photo Cyan are not utilized. In all higher resolution settings, i.e., in all other settings, all 6 cartridges are utilized.
It follows that if one's problem disappears when not using these two Photo cartridges (i.e., when printing at the Plain Paper setting), then the problem lies with these cartridges.
(In my case, I'd loaded a plain "Cyan" cartridge in the "Photo Cyan" slot during earlier trouble shooting and had forgotten to replace it with the proper Photo Cyan cartridge.)
Problems with magenta hues would admit of the same solution.
Hope that helps anyone else out there tearing out their hair trying to troubleshoot this. "
Posted on Aug 03, 2009
I can sympathise as a fellow MAc OSX user!
Make sure that you have all the installation files shown at the following link
In Mac then start Solution Menu from the menu bar, select the Go menu, Applications, Canon Utilities, Solution Menu, then double-click Solution Menu. Select
Use Solution Menu to get the information on the machine or change the print settings by only clicking buttons on a screen. With Solution Menu, you can start the software applications supplied with the machine or display the operating instructions. It also provides you with the information on troubleshooting.
If you get problems then please come back to me for assistance with details of what you have done and what errors you get etc.
Posted on Sep 30, 2009
try the following driver from canon site, it should work with windows 7:
download the file and open it. after installing the file, you should restart the copmuter and see if it works for you
Posted on Jan 11, 2010
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