Question about Pc America Restaurant Pro Express

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PcAmerica Software hey guys i have 2 questions for you, first off my restraunt is using PCamercia as the program to put in drinks,food orders, ect... but my problem is that the program tends to freeze at times and it takes a good amount of time to un freeze and then it works, and it happens to all our computers. Can this be fixed? and Secondly when one of the computers at the bar sends over food orders to the kitchen, the kitchen printer does not receive these orders, so is there a way to get the computer to send the orders right cause they should be set up right, i would think. thank u and i apologize for my bad grammer here.

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  • PhoMaster Oct 28, 2008

    i have the same problem however it seems to lag or slow down when i access tables. there's a 30-90 second delay. It will return "working on it". then everything works fine. This happens when we access the tables.



    please advise

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Hello Crush,

in case your programs hangs out, restart your sql service , once you have done it, access your database from MMC truncate " buttons & execute tables " this will reduce the load on your sfware.


for the printer check the drivers make sure the kitchen printer shows availbale in printer setup.

Posted on Oct 15, 2008

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1 Answer

Pcamerica.desktop.pos has stopped working


For Windows 7 right click on RPE icon, select properties.

Click on Compatibility then check " Run this program as an administrator" click apply then ok. The program should open fine. If not call support they are very helpful.

Oct 28, 2012 | Pc America Restaurant Pro Express

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I just installed Restaurant Pro Express and I was trying to use the Labor Scheduler but the window says that "Control has expired". What steps should I take to regain control and access of this featur


Best answer here is if you just installed it, you still have free tech support from PCAmerica. You paid for it, use it. Unfortunately, not all techs are created equally. If the first one is of no help, try again. With them, you rarely get the same tech.
sysadmin@ccybernet.com
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Jun 03, 2012 | Pc America Restaurant Pro Express

1 Answer

I am trying to tiral pc america rpe and get this error. Do you know how to fix it? Message: Method not found: 'Int32 System.Data.Common.DbDataAdapter.Fill(System.Data.DataSet, System.String,...


This looks like an SQL database issue. Call PCAmerica tech support and they should help you out. Unfortunately it is not toll free: 845.920.0888 Please comment back if they refuse.
You could also uninstall sql server and RPE and then reinstall them. You could have gotten a bad download the first time.

sysadmin@ccybernet.com
Please return and give me a favorable rating if this helps or is of value to you.
Feel free to email me with more details if need be.

Aug 14, 2011 | Pc America Restaurant Pro Express

1 Answer

I have I a client with pcAmerica software (CRE) 12.6016 and it randomly adds an additional item to credit card orders. For example, if items A, B, and C are added to the ticket, when the credit card is...


Are you using a processing company listed by PCAmerica? If not, this could be the problem. If you are, try reloading RPE. Be sure to backup your database before doing this.

B Mattern
sysadmin@ccybernet.com
Please return and give me a favorable rating if this helps or is of value to you.
Feel free to email me with more details if need be.

Jun 20, 2011 | Pc America Restaurant Pro Express

2 Answers

Stuck on the configure screen in setup. getting following message regardless of choice. system.MissingMethodException: Method not found: 'Int32...


I would uninstall then re-install RPE. It can't hurt. Sorry I can't help more but I'm going on vacation.

B Mattern
sysadmin@ccybernet.com
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Jun 08, 2011 | Pc America Restaurant Pro Express

1 Answer

Does RPE only work with ELO touchscreens or can I use my Magic Touch ( KTLC-19WNA1-USB5 ) monitor?


You should discuss this directly with a PCAmerica sales rep and get an email verifying it. I know it works with Posiflex and with any standard monitor and mouse also. Call 800-722-6374 for sales or sales@pcamerica.com . If you need any setup help or menu programming, keep me in mind.

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Feb 24, 2011 | Pc America Restaurant Pro Express

1 Answer

How do i connect a client directly to my server?I keep getting an error message sayin i'm using an in store sychronization which is not supportedt by this version. My other client is working perfect. One...


First make sure all stations are on the same version, then uninstall the enterprise server/client services from the appropriate machines. Next, direct connect the client to the server. pcAmerica no longer supports the "enterprise" sync (which is lame) but have switched over to sql replication in the newer versions (which costs $$$). so the only way to do sync w/o redundancy is with direct connect. id also check out faq.pcamerica.com for some help

Nov 02, 2010 | Pc America Restaurant Pro Express

2 Answers

I have a used restaurant pro express v 12.0 pos system. When printing a reciept it says "Server" followed by the username. How can I change the "Server" to "Cashier" in the reciept? This is for a fast...


You probably won't like this answer but, that is in the pcAmerica software and would have to be changed by them, legally. And for a hefty fee I imagine. Probably not worth the time, money or effort.

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Oct 21, 2010 | Pc America Restaurant Pro Express

1 Answer

The restaurant i'm working for is changing to pc-america's cre pos. the old pos prints the food orders and table #'s in a large font on the kitchen printer. i am looking for a way to configure cre's...


As far as I know, there is no way to change the font settings in CRE (I hope you mean RPE). But, you may be able to change the default settings in the printer itself to get larger print. I am available for tech help if you need it, but you should have 3 months free support from PCAmerica with the purchase. I also do custom menu support for RPE. sysadmin@ccybernet.com

Jan 11, 2010 | Pc America Restaurant Pro Express

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