Question about Compaq Presario 700 470024-192 Notebook

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While charging my laptop , mouse pointer cant work and while it. why?

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Hi avinamit,

I saw your question and I think I can help you with your concern.

you mentioned that when you connect your charger/Adaptor tp you laptop that the touchpad will not respond or move, I believe that your machine may be experiencing a small amount of ground from the adaptor to the touchpad, here is what we need to do,

  • First we need to turn your Laptop OFF
  • Once turned Off, remove the battery from your Laptop and unhook/remove the AC adapter/Charger as well.
  • Once the Battery and the Adapter is remove from the system, press and hold down the power button for 10-15 seconds this will drain any power left in the system, by doing this we will be starting the machine up with a new set of power coming from the Charger.
  • Once the power is drained is done connect the Adapter back to the machine and the battery try to power your system ON and check if the touch pad will work now with the adapter connected to your Laptop.
this may help you with your concern about the touch pad not responding when the charger is conencted, but still if the issue still exists then most probably the machine is grounded from the charger to the motherboard thus causing malfunction to some of your system devices.

thanks I hope this helps.

Posted on Apr 08, 2011

  • Safalta Aug 09, 2011

    Your suggestion is not working with me. If my machine is grounded from the charger to the motherboard thus causing malfunction to some of my system devices, then how could i recover it?

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