Question about GE 26938GE1 Cordless Phone

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I bought GE cordless 21816 its caller id function is not working......Plz suggest something.....?????

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  • GE Master
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Take back for exchange! there is nothing you can do, this is clearly a manufacture defect.

Posted on Apr 08, 2011

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Just bought KX-TGD225 phone system and can't get the caller Id function to work even though I subscribe to caller ID with the phone company. The talking caller ID works but no display on the phone


Please call your phones service provider, they may charge for this service. Just because the phone is capable of caller ID function doesn't mean it is a free service.

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I know it seems like an obvious thing but did you make sure that you have caller ID on the line from your telco provider?

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Any Caller Id phone bought in USA will not show the id as the Caller id format in USA is FSK and in India it is DTMF. You need a caller id converter from DTMF to FSK. It is available online on www.ebay.in Just type DTMF to FSK converter and the item will be displayed. Right now it is avilable only with a seller in Bangalore and the price is Rs.589/- per piece. I bought it and it is working fine.

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I contacted GE today and they told me how to get the caller ID to work on the additional handsets. You must follow these steps in the exact order given.

#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes.

reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in. It takes about another 10 minutes after that before all phones start recognizing caller ID but it now works fine.

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