Question about Dell 5100cn Laser Printer

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I'm working on a Dell 5100cn printer. it came in with a yellow developer issue leaking toner. I replaced the yellow developer and cleaned the unit. In the process some of the developers were emptied to some degree. Now I see the three colors are working well but the black is leaving diagonal loss of toner lines. So imagine if you print a sheet of paper all black, you would see white diagonal lines on the page were the toner didn't lie down. Electrical connections are good and toner drive from the cartridge is working. How does the black deveolper work differently from the other colors as stated in another forum question here?

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You have to do is remove all 4 hoses, the single electrical connector at the top of the frame, and then the frame will pull lose from the printer. If you do remove the developer frame, make sure you clean the ROS glass, this is actually the printhead, located behind the frame when removed and as well as other parts. Reopen the black cartridge, set it well and lock it completely. There is a cheap under the toner, make sure that it is not corrupted, if it is, then you should remove it out and replace it with old toner cartridge. If the problem still exists then you can check this web link :

http://support.dell.com/support/edocs/systems/5100cn/en/ug/section20.html.

Posted on Apr 08, 2011

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2 Answers

My dell printer 5100cn , print quality very light, replaced inks drum and still having problem with black


laser printers have a high freq high voltage wire that puts ions on the paper as it passes ,
have you cleaned this wire . it attracts dirt an inks like the paper it treats.
there is a wire cleaning tool in the machine usually.

Jan 04, 2015 | Dell 5100cn Laser Printer

1 Answer

My dell 5100cn printer is not printing red tones at all. Everything comes out in green tones. Has new toner cartridges and drum. What can I do?


The M6090 Magenta Developer is failing. It has lost it's magnetism. So the toner isn't ready to be transferred.

The Cyan Developer G6593 or Yellow Developer H6682 may be failing too, because it can't dependably hold all it's toner. One of those is probably bad too.

Whit
Item, Inc

Aug 17, 2010 | Dell 5100cn Laser Printer

1 Answer

Dell 5100cn printer printing yellow lines across the page.


This can be any of rthe following depending on the position iof the lines on the page. You need to establishe the position of the lines relative to the top of each page and this determines which of the following component will cause the problem

Dirty or damaged developer roller.
Dirty or damaged charging roller.
Dirty or damaged cleaning roller.
Dirty or damaged developer DSD wheels. These wheels are located on the outer ends of the color toner cartridge and appear as a black bushing.
Dirty or damaged transfer roller.
Dirty or damaged transfer drum.

All of them need inspecting and cleaning

Sep 23, 2009 | Dell 5100cn Laser Printer

2 Answers

Won't print dark black; prints in gray


There are a few possible causes for the light print.

The first is the easiest to try and least expensive.

If you actually had a bad toner cartridge, and the toner was not making its way down the toner tube to the developer, then you may be able to fix the issue by simply doing a developer cleaning on the black developer. What this actually does is force aggitator to move toner down the tube into the developer. You can activate this from the maintenance menu.

If this does not fix the issue, then more then likely the black developer unit itself is defective and needs to be replaced.

Nov 07, 2008 | Dell 5100cn Laser Printer

1 Answer

Dell 5100cn leaving line only on full color pages


There is more then likely damage to one of the photo developers. This is what transfers the toner to the imaging unit. The Developer frame assembly has to be totally removed in order to change one or all of the developers.

The only other posibility is that the printhead needs to be cleaned, however, in order to clean the printhead you would still need to remove the developer frame assembly to access the front of the printhead.

Sep 26, 2008 | Dell 5100cn Laser Printer

1 Answer

Dell 5110 cn


Your problem is not fully explained above as to which color you are having difficulty with, however, the explanation below will more then likely apply to your issue as well. Simply substitute "yellow" for the color you are having an issue with. This is the explanation I gave to another user who was having problems with "yellow prints lite".


If you let the yellow ( or any other color ) toner get to the point where the toner cartridge was totally empty, there is one thing you can try which may help. From the "menu", select "maintenance", then go to "clean developer" and choose the ( which ever color ran low ). The machine will then churn for a few minutes. What happens is there is a tube that moves the toner from the toner cartridge down to the developer unit ( which is behind the imaging drum). If the toner was allowed to totally run out, there is an area of the tube which may have little or no toner in it. Each time you print, there is a spring auger within the tube that draws the toner to the developer. By running the "clean Developer" it turns the auger and re primes the tube.

If this does not fix the issue, and you have replaced the imaging unit, then the (insert color ) developer is defective and would need to be replaced.


This involves quite a bit of work and is not considered user replaceable.

Sep 13, 2008 | Dell 5110cn Laser Printer

1 Answer

Yellow toner will not print


If you let the yellow toner get to the point where the toner cartridge was totally empty, there is one thing you can try which may help. From the "menu", select "maintenance", then go to "clean developer" and choose the yellow. The machine will then churn for a few minutes. What happens is there is a tube that moves the toner from the toner cartridge down to the developer unit ( which is behind the imaging drum). If the toner was allowed to totally run out, there is an area of the tube which may have little or no toner in it. Each time you print, there is a spring auger within the tube that draws the toner to the developer. By running the "clean Developer" it turns the auger and re primes the tube.

If this does not fix the issue, and you have replaced the imaging unit, then the yellow developer is defective and would need to be replaced. This involves quite a bit of work and is not considered user replaceable.

Aug 20, 2008 | Dell 5110cn Laser Printer

1 Answer

Dell 5100cn


deatech,

I am going to answer this even though there was no reply to my clarification report.

No, it is not a HVPS problem. This is a magenta developer problem. The magenta developer for some reason has the highest failure rate of all the developers, including black. Perhaps because there are more shades of magenta in color prints.

Since you changed the toner, we can assume you are not out of magenta, but it is possible that you did not run a developer cleaning in the maintenance mode on the magenta developer.

If the magenta toner had been allowed to run out all of the way, a developer cleaning would allow the toner auger to move fresh toner from the toner dispenser, through the feed tube, into the developer.

If you have run the developer cleaning, and you can see that there is magena toner on the magenta developer ( for clarification, the developers are located behind the imaging drum. remove the drum to expose the 4 developers ), then the developer itself is defective.

Good luck.

Cory

May 05, 2008 | Dell 5100cn Laser Printer

3 Answers

Insert Yellow toner


There is a cheap under the toner... it is probably corrupted... with a screw driver you should take it out and replace it with the old cartdrige toner.

Nov 08, 2007 | Dell 5100cn Laser Printer

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