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Sub-zero 685 ice maker will not dispense ice from door

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  • tlhopper Dec 24, 2008

    Ice crystals accumulate where the ice dispenser meets the ice chute. This makes the ice unable to pass through to the chute. I keep cleaning the ice tray and chute but it only stays clear for a few days. This problem began after we had to turn all electricity off for 8 weeks. Any suggestions for a permanent fix? The unit is a year old. Thanks for any help.

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5 Suggested Answers

  • 1 Answer

SOURCE: Jenn Air JCD2389GES ice dispenser problem

my ice maker is not making ice.

Posted on Mar 26, 2008


  • 109 Answers

SOURCE: ice maker

verify the water supply to the valve first, second verify valve to icemaker works(unit has dual valve at rear bottom of fridge, switch plugs, then press water dispenser and see if icemaker fill with water ) if fills icemaker is bad , if not valve is bad. replace one or the other.

Posted on Mar 28, 2008

  • 7 Answers

SOURCE: ICE MAKER SUB ZERO REFIGERATOR

Check water turned on. check ice button switch turned on in fridge. remove juice storage, ice container in freezer, check ice bucket full white plastic flapper to make sure not stuck on a white peg at top. flapper must hang down and be freely movable to signal ice maker to keep busy. If up high will turn off ice maker. Lots of other parts especially heater circuits involved also: fill tube supply heater not working then frozen supply line then no ice. Look for wiring diagram in ziplock behind compressor grille. can order parts at repairclinic.com. logical design, layout, easy to get to sensors, heaters. makes sense if look at it long enough.

Posted on Jun 01, 2008

  • 1 Answer

SOURCE: Sub zero 532 ice maker

When my repair tech came out, he showed me that the fill tube sometimes retracts toward the rear of the freezer. He simply pulled it forward with a pair of needle nose pliers until it rested in the delivery reservoir. This placement allows the detector to know when the tray is full and shut off; thus not overfilling the freezing tray and/or splashing additional water onto the freezer wall and into the ice cube drawer.

Posted on Jun 30, 2008

  • 7 Answers

SOURCE: Sub zero 690 ice maker

also discovered if ice box auger not engaged exactly right with auger drive motor, then ice box won't be able to be pushed back the last half inch to engage the secret "turn on the ice maker" switches. Juice storage brackets also won't engage since ice bucket not flush with front of cover.

Posted on Aug 17, 2008

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1 Answer

Red lock light is on below ice and water dispenser. How do I turn it off so I can get ice and water?


Does this model have a light button? (I know the 685 and the 695 do.) If it does, press and hold the Light button until all the LEDs light up once. This takes about 5 seconds. (Repeating the process will reenable the lock.)

I hope this helps.

Cindy Wells

Oct 13, 2010 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

My subzero 695 ice maker and water dispenser quit working. Do you have any ideas what I can do to make them start working again?


You might want to check out this forum. Your water controls on both the ice maker AND the door water are out? Could be a power supply issue or perhaps your unit only uses one water flow solenoid. Either way, head to this website and look for a forum for your unit.
http://safemanuals.com/brand-user-guide-instructions-owner-manual/SUB-ZERO

Dec 11, 2009 | Sub-Zero Refrigerators

1 Answer

Door panel to dispense ice and water doesn't work. the bulk ice dispenser inside the refrigerator is working.


I have the same problem. I have to turn off the power button on refrigerator and turn it back on again. Then the ice dispenser and water dispenser will work again. It happened very often.

Oct 07, 2009 | Sub-Zero 685/S Stainless Steel Side by...

1 Answer

Subzero 685 water dispenser won't work


check the water resevour it is probebly frozen up arpound the outlet of it. its inside of the refrigferator, towards the back of the refrigerator down towards the bottom. take a hair drier and thaw it out.

Jan 16, 2009 | Sub-Zero Bottom Freezer Refrigerator

3 Answers

In door water and ice cube not working


Water dispenser is a simple touch switch in door energizing a solenoid water valve behind ventilation grate above refrigerator. Water tube runs down into and ends at ice dispenser chute. Should hear solenoid click at top of fridge when activate water touch switch. Can unhook discharge side of solenoid valve temporarily to prove water output. If water dispenser tube acts blocked it could be frozen where it ends-look up the hole at the bottom of refrigerator control buttons.
Ice maker is totally different system. No clicking when push ice button but ice in bulk tray may mean the simplest of malfunctions: Ice bin not pushed in the last half inch if ice auger not lined up with drive pegs. There are hidden switches behind ice bin that need to be engaged or nothing will happen in the ice maker: no auger noise, no clicking, no new ice making. Ice bin will be flush with sheet metal if it is in the right spot. Also plastic juice rack won't hang properly if ice bin not pushed in all the way.

Dec 19, 2008 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

Sub zero 690 ice maker


also discovered if ice box auger not engaged exactly right with auger drive motor, then ice box won't be able to be pushed back the last half inch to engage the secret "turn on the ice maker" switches. Juice storage brackets also won't engage since ice bucket not flush with front of cover.

Jul 19, 2008 | Sub-Zero 690 Side by Side Refrigerator

3 Answers

Water/Ice Dispenser Does Not Consistently Work


Sammy, I am having the same problem with my 695. I have a call into subzero service and will let you know what I find out.

Thanks for your help as it fixed my problem as well, albeit temporarily.

Alan

Jan 12, 2008 | Sub-Zero 695/O Side by Side Refrigerator

2 Answers

No water or ice through door


sounds like the dispenser assembly is not sensing that the trap door is opening fully, so it wont send power to the auger motor or fill valve. If you are pretty handy, you can disassemble the door and take out the dispenser assembly and try to take the assembly apart and correct the throw on the trap door. Otherwise, I'm afraid you need a new dispenser to the tune of about $250 parts and $225 trip and labor. Good luck!

Nov 07, 2006 | Sub-Zero 690 Side by Side Refrigerator

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