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Sub-zero 685 ice maker will not dispense ice from door

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  • tlhopper Dec 24, 2008

    Ice crystals accumulate where the ice dispenser meets the ice chute. This makes the ice unable to pass through to the chute. I keep cleaning the ice tray and chute but it only stays clear for a few days. This problem began after we had to turn all electricity off for 8 weeks. Any suggestions for a permanent fix? The unit is a year old. Thanks for any help.



6 Suggested Answers

  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: Jenn Air JCD2389GES ice dispenser problem

my ice maker is not making ice.

Posted on Mar 26, 2008

  • 109 Answers

SOURCE: ice maker

verify the water supply to the valve first, second verify valve to icemaker works(unit has dual valve at rear bottom of fridge, switch plugs, then press water dispenser and see if icemaker fill with water ) if fills icemaker is bad , if not valve is bad. replace one or the other.

Posted on Mar 28, 2008

  • 7 Answers


Check water turned on. check ice button switch turned on in fridge. remove juice storage, ice container in freezer, check ice bucket full white plastic flapper to make sure not stuck on a white peg at top. flapper must hang down and be freely movable to signal ice maker to keep busy. If up high will turn off ice maker. Lots of other parts especially heater circuits involved also: fill tube supply heater not working then frozen supply line then no ice. Look for wiring diagram in ziplock behind compressor grille. can order parts at logical design, layout, easy to get to sensors, heaters. makes sense if look at it long enough.

Posted on Jun 01, 2008

  • 1 Answer

SOURCE: Sub zero 532 ice maker

When my repair tech came out, he showed me that the fill tube sometimes retracts toward the rear of the freezer. He simply pulled it forward with a pair of needle nose pliers until it rested in the delivery reservoir. This placement allows the detector to know when the tray is full and shut off; thus not overfilling the freezing tray and/or splashing additional water onto the freezer wall and into the ice cube drawer.

Posted on Jun 30, 2008

  • 7 Answers

SOURCE: Sub zero 690 ice maker

also discovered if ice box auger not engaged exactly right with auger drive motor, then ice box won't be able to be pushed back the last half inch to engage the secret "turn on the ice maker" switches. Juice storage brackets also won't engage since ice bucket not flush with front of cover.

Posted on Aug 17, 2008

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1 Answer

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