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I connected my mp3 player to the computer. On the mp3 player it says it's connected and ready but the computer says it's not connected. How can I fix this?

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Ask a local retailer

Posted on Apr 08, 2011


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My eclipse cld (2 gb) hooked up to my old computer just fine but now i got a new computer it only hooks up to charge but wont open up so i can put more music on it how do i fix this

I am not familiar with your model, but most can sync with Windows media player. (Connect it first) then If you open media player and click the sync tab on the right side, you can add tracks to your device and then click sync when you are ready.

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Why can't I upload songs onto my MP3 player?

It could be the USB cable or the USB port of the computer or it cold be the device itself. Try connecting the MP3 player into different USB ports of the computer. You might want to connect it into different computer aswell.

Try using another USB cable. If you get the same problem, contact the manufacturer for possible firmware upgrade.

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Computer wont read mp3 player when connected

you will need the software.
at that moment you could download it from
or the mp3 company.
Hope this helped you

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I'm having the same problem. I hate it.

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Computer wont read mp3 player when connected

is the USB device enable in the computers bios
does any usb device detected by the computer.
go to the control panel/system/device manager
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Error message

Well according to what is says you need to update the mp3 player so connect it to the computer and when you brought the mp3 player it should have come with some software, if it's installed good, no go into the software look for somewhere where it will say up date or something.

If this didn't work or no software was provided visit this site i've checked on here and it has your mp3 player drivers.

If you were still unsucessful the my final solution would be to connect it to your computer and format your mp3 player by going to "Start" - "My Computer" - Look for your mp3 player on there prefrably called "Removable Disk" once you've found it Right-click, then click on "Format". Once format is complete hopefully the problem will have been fixed.

Good luck. Hope my solution was helpful

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