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I have F-11 error on my HE 4T quietpak. Washer started but then stopped with the F-11 goes to flashing

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Hi

F11 is a motor control unit error which means that the motor control unit has repeating under or over voltage or over current conditions due to internal failure. You can check the wire harness connections between the motor and the MCU (motor control unit) and also between the central control unit & MCU. If the motor is working then replace the motor control unit. Hope this helps...please post back for further assistance.

Daniel

Posted on Apr 08, 2011

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What does F-11 error code mean on my Kenmore HE 4t front loader washer?


I believe it means motor control unit failure. Make sure nothing is plugged into same circuit unplug unit for 10 min. and try again . If it still does not work you will need a tech

Nov 20, 2010 | Kenmore Elite 45986 Front Load Washer

2 Answers

I have a Kenmore Elite HE4T quietpak 9 washer. It has stopped the wash load with about 11 minutes left several times. It gives and error code DL then F alternating. The door remains locked and anytime...


Hi,

The error you have is due to a failure in the door latch mechanism. There is a way to manually open the door if you are a little handy I can send you some instructions, it requires pulling the lower panel off (3 screws).

Let me know if you want me to help on this.

Phil

May 20, 2010 | Kenmore Elite HE4 Electric Dryer

1 Answer

My Kenmore smartwash quietpak 9 HE 4T washing Machine will not start a wash load. It flashes a F11 code. Prior to this, the machine would not complete a complete washing cycle--it would miss the spin cycle...


"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:

- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.


NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!!

Mar 08, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

He 4t washer with a fault code of F 11


going to need th main board (pricy) F-11 is a door lock error code.

Feb 05, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

Intermittant trouble with code d 11


Answer Duet HT®
duetht_f22_actualsize.jpg
Duet®
duet_f_dl_actualsize.gif Duet SportTM
duetsport_f_dash_22_actualsize.gif
This error code indicates that the door is not locking.
Is the washer door firmly shut?
The door must be completely closed for the washer to operate. The door may look as if it's closed, but it may not be latched. Open the door and firmly close it.
Were you washing a large load?
Before you close the washer door, check for laundry items sticking out beyond the door opening. Leave enough space in the washer to allow the clothes to freely tumble. Reduce your load size if needed.
fl_doorseal.jpg To remove the error display, press Pause/Cancel twice.
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If Pause/Cancel does not work:
  1. Unplug the washer or disconnect the power for one minute.
  2. Plug in the washer or reconnect the power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, and all of the other conditions above have been checked, call for service.

Dec 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Kenmore HE3 stops in middle of cycle, flashes F-11.


F/11 Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness

Dec 08, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

11 minutes timer flashing, machine locked


unplug washer over night. plug in try drain and spin, if it works after finish try to restart. an 11 minute stall is likely error code f / 11 or dl code starts intermittently then goes out possible ccu board under top at rear

Nov 10, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Duet washing machine


f-11 is a motor control unit error.

These codes and more details are printed on the service technician diagnostic manual that is affixed to the inside of the washer's front panel.

Unplug your washer, and unscrew the three 1/4" socket screws at the bottom of the washer. The manual should be taped to the back of the panel, and the code and some recommended procedures will be right inside.

May 13, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Kenmore Elite 4t


Try the diagnostic test by pressing Drain/Spin button then press the Prewash button four time within five seconds. It will start to ignitiate the sequence for the inlet valve. The cold then hot then wash  then drain then spin. Hope this will clear the brain of the machine and you are good to go.
F&H means you have a drain clogged, or bad pump or bad inlet valve or pressure switch or the worst ccu.

Oct 25, 2007 | Kenmore Elite 45986 Front Load Washer

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