Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
This is a print head position issue.
TRY FIRST (Solutions without parts):
1. Check that the wipe mechanism has homed. 2. Check the printhead position and verify that it has initialized properly / manually home the printhead and power cycle the printers power and check for the error to return. If not then the error was most likely due to non-process function (something out of sequence).
Part likely to be the cause:
GEARBOX AND MOTOR,PROCESS DRIVE - PL 4.0, Item 14.
Posted on Jan 21, 2008
The technical error message means:
The Printhead Left jetstack heater is not drawing the expected power from the power supply.
1) Make sure the AC plug is plugged into the wall and not a UPS or surge protector. Other things such as another printer, coffee maker or other electrical devices on the same circuit could cause a sag in AC demand from the Phaser, causing it to fail it's PEST (Print Engine Self Test).
2) Verify that the wall outlet's circuit is capable of delivering the correct amount of current to the Phaser, if it does, check how many other electrical devices (aka a desklamp, radio, etc.) are on the circuit.
3) If it's out of warranty, reseat the cables from the Printhead to the Electronics Module. If it's in warranty, place a service call on the unit.
Posted on Jun 09, 2008
35 = Cyan
36 = Magenta
37 = Yellow
38 = Black
The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error.
Turn off the printer.
Turn on the printer.
As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc fault, hit ok.
Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.
Posted on Jun 10, 2009
I looked everywhere for a solution for error 07,010.43:168130 and found that most everyone recommended I take it to a pro for errors starting in 07,010.43. However, before I resorted to that I cleared out the ink tray and replaced the maintenance kit, turned it off and then back on and it miraculously worked. A lot of ink had piled on the ink tray but the sensor did not alert me that it needed to be emptied.
So...I don't know how you're really supposed to fix that problem but the ink & maintenance kit thing worked for me!
Posted on Sep 18, 2009
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