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My printer said I had a paper jam and I looked in there and there was nothing there. Then I turned off the computer and turned it back on and it kept saying the same thing. I did a reset (# and 6) at the same time and now the printer won't turn on, it only has the flashing camera light.

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Do a power cycle in this certain problem to fix it. Here's the procedure.

1. Unplug the printer from all the connections (power cord and its connection to the computer).
2. Press and hold the power button for 10 seconds to totally drain the power.
3. Plug the printer back in to the power cord and the computer.
4. Turn the printer on to start the power cycle.
5. Check for functionality.

Please inform me if it works or not so that I can get back to you as soon as possible.

Thank you for trusting


Posted on Apr 08, 2011


6 Suggested Answers

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Posted on Jan 02, 2017

  • 121 Answers

SOURCE: paper jam

Look where you put the paper in. See if you can see inside there and see the roller that turns and picks up the paper. If you can, make a mixture of alcohol and a little dish soap. Damp a rag with it, and reach in there to clean the rollers.  See if the rollers will turn manually, but be careful not to force anything.  Another way to get to the whole roller, would be to start making a print, while watching the rollers.  As soon as the rollers have turned half way, unplug the printer.  Now you can reach the other side and clean that.

There is another way to clean the rollers.  Using the alcohol mix, take a single sheet of paper, and damp one half of it with the solution.  Stick the single sheet in the paper tray, and make a print, but hold on to the paper so that it doesn't feed through the machine.  Do this several times, and the rollers turning against the wet paper should clean them.

Try to print again. It might take a few tries. The rollers have to turn against the paper and dry themselves off again.

If this works, then you need new rollers (cleaning them will only make them work temporarily and the problem will come more frequently until you change them).

Posted on Oct 28, 2007

  • 29 Answers

SOURCE: pixma mp160 error message

don't know if it's the same problem i had but its maybe worth a try. My paper went in a little, the wheels were turning but it didn't take the rest of the paper or print.
Yesterday someone replied to my problem, i tried it this morning and its fixed 1st time.
Solution:- Use a piece of thin card, a magazine cover is what i used, make sure its A4 size then try to print something, as the paper starts moving PUSH it through! and hey presto it worked for me, everything printing fine now

Posted on Mar 02, 2008

  • 731 Answers

SOURCE: reset button constantly flashing and wont reset!

Hi Cressy

1.Power off the printer, then Unplug the power cable from back of printer and from wall outlet.

2.Press and hold ON button for 30 seconds

3.Now plugin and check the printer


Posted on Jan 07, 2009

  • 1 Answer

SOURCE: Cleared paper jam &printer will not reset

I had to turn off the printer & disconnect the power cord. I also had some material that was backed up on hold from the night before that was preventing the current material from being printed & I had to go in & cancel the documents to be printed before the printer would function.

Posted on Jan 08, 2009

  • 1 Answer

SOURCE: lights flashing, printer won't print as a result of a paper jam

Hi Girlemom. Just had the same problem here. Lift up the lid and slide the ink cartridges to the left. If they are stuck in the middle, this will prevent the printer from starting properly. Then, unplug it, plug back in, and turn on. It should restart normally.

Posted on May 21, 2009

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Printer either has a paper jam or error out of paper when the tray is full

Then have tech come out and look at it sound like a sensor is bad and ore the rollers are dirty that sound you hear is a clutch turning do not continue to do that

Apr 22, 2015 | Office Equipment & Supplies

1 Answer

I have a Workforce WF-2530 printer. When I turn it on, after a few moments it simple says PRINTER ERROR. SEE YOUR DOCUMENTATION." The MENU button does nothing. Holding RESUME and turning printer on

Does your computer have any further information when it's connected? "Printer Error" sounds pretty generic, not a lot of detail to tell you where to look.
I would open the ink loading hatch, and check that there's nothing jammed in there, that all your ink carts are fully seated.
If nothing there, head for the back of the printer, pull the paper-handling tray out, and see if there's paper jammed in there. replace.
Pull out paper tray, make sure there is paper there, and that there's nothing jammed in there too.
When you turn it on, is there any sound, like the printer head moving back and forth?
I have a similar printer, and the error messages I see are rather more informative. . .

Jan 15, 2015 | Epson WorkForce WF-2530

1 Answer

I just changed printers cause my printer kept jamming it is a hp laserjet 2420 the same printer that I had before and my computer isn't recogonizing it nothing prints now.

next time play around with the paper jamming is caused by the loading of the paper just adjust it by hand,square it up etc,dont just put paper in the tray and leave it,these machines would have to be extremely sensitive to be able to load correctly every time,i dont know why the same model isnt working

May 21, 2010 | HP LaserJet 2420 Printer

1 Answer

Paper jam error nothing appears to be in there.

Kept messing with the printer. Took some of it apart. Changed out cartridge. Still found no jam. Turned it on and off multiple times.
Finally it worked. Prayer is all I know that worked.

Dec 30, 2009 | Canon PIXMA MP130 All-In-One InkJet...

1 Answer

My printer says there is a paper jam, but when I look there is no paper jam. What can i do?

I had a printer that kept giving me a paper jam error. Nothing visually was there though. I then opened up printer, basically took the whole thing apart bit by bit then found a tiny screw loose just laying stuck between print rollers. You can t see this when it was together. It was the work of my 2 year old dropped screw in there. I put together and worked like new. There could be some small object inside near rollers or some where inside your printer. Usually the paper jam means something is jammed in printer. If you dont want to open, which i preffered not to do but i did because i was going to trash my printer, you can call manufacture and see what options they can give you. Some will take it back if you upgrade to another printer, but you will have to pay some extra money.

Aug 12, 2009 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

The screen keeps saying that there's a paper jam in my printer but i kept checking and checking, there's nothing in there. But the printer won't take in the new paper cuz of this invisible paper jam.

give this a try
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 12, 2009 | Canon PIXMA MP130 All-In-One InkJet...

1 Answer

Won't print - lound noise

Allow me to be the bearer of bad news. From what you describe, it sure sounds like you will have to talk to HP again and get another replacement. The only things that normally jam a carriage (that I have seen in my twenty some-odd years of doing this) is the shipping foam that holds the cartridge together, but that is as visible as a brick inside an egg, you can't miss it. Or a paper jam. However, if you have already checked it out and nothing seems out of place, then I would call HP before they tell you "oh... your warranty expired yesterday..." or something like that.

I do have to say one thing though. I had a client with a printer that kept complaining about a paper jam and nothing was visible; however, when I took it apart I found that several (and I'm only talking about three or four) paper shreddings were inside the printing area. Turns out that the paper shredder that was right next to the printer, when she emptied it out from time to time, a paper shedding or two would fly about and some landed inside the printer causing the paper jam. The term JAM in this case was over stated really because it was only two pieces of paper that happened to land on the sensor that indicates a paper jam.

Sorry, I am digressing. I would seriously consider going back to HP, especially since it looks like you might be able to get another one.

May 22, 2009 | Office Equipment & Supplies

1 Answer


Normally turning it off and back on resets the error code. However, lots of times they may be a small piece of a paper stuck causing the error code. Turn the printer off for about 10 minutes, see if that clears it and check one more time for some paper jam.

Dec 26, 2008 | Canon PIXMA MX850 multifunction InkJet...

1 Answer

Imaginary paper jam

theres a paper jam back door in the back of the printer open that up see if theres papers there or something like hair or bug

May 30, 2008 | Canon PIXMA MP150 All-In-One InkJet...

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