Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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I have a HP Officejet Pro 8500 all in one printer. It keeps saying the paper is jammed, but no paper is jammed inside. Help please.

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HP Officejet 8500 says "Paper


There is definitely a paper jam. It's up to you to find it. Sometimes it's a very small piece of paper. I have worked with these printers before. If it says paper jam, that means there is a paper jam. Look a little bit more closely. I garranty you 100% there is a paperjam.

Dec 08, 2010 | HP Office Equipment & Supplies

2 Answers

I keep getting a printer jam error for the hp officejet 8500 wireless, no paper jam, have done everything HP suggests and still won't work. Can anyone suggest what to do other than buy a new printer?


Hi
This is a coomon problem with the printer the best thing to do is call HP and advise them of the issue. I recently had a customer who did this and even know it was out of warranty they replaced the printer.

Thanks

Daniel

HP Technician

Nov 14, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

My brand new hp 8500 wireless office ink jet printer say open the carriage access door clear the jam. We took the small 2 ink cartiages out and put them in again and this keeps come up.What do we do now?...


Why are you taking out the ink cartridges??
The message says to open the carriage access door and clear the jam. The printer thinks that paper is stuck in the paper path, see if you can find it. I believe that there is also a rear door on that printer, remove it and look inside.

Sep 10, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

HP Officejet Pro 8500 printer message "Paper jam"


An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit

Jun 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

Paper Jam HP OfficeJet 8500


etechrepair.jpg Constant jam indication. This gear is more than likely the cause after exhausting all other avenues. Also nearly impossible to get to let alone replace even if HP offered the part. There is a black cover over the clutch assy that can be removed to reveal the gear. In most cases the gear is either sitting in the bottom of the machine or split down one side. This is the second machine that I have diagnosed with this problem in a very short time. If you have this broken gear, consider it toast. Matt / E-tech Copier and printer repair.

Mar 28, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP officejet pro 8500 wireless when i scan,the message says: there is no computer connection - what to do. It does print without problem


The thing says I have a paper jam and I do not. I accounted for every scrap. Even did as one poster suggested and gently turned it upside down and shook it -- very gently. This is really aggravating.

Jan 09, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP OfficeJet Pro 8500 A909 does not print wirelessly from my MacBook Pro with OS 10.6.2 (Snow Leopard). How can I get it to print wirelessly?


i cant print what happening. Its telling me to load paper but i have paper in slot. This started happening after a paper jam.

Jan 07, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

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