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I took my Acer laptop in to be fixed. I had been wiggling my power cord for weeks in order to get a good power connection until finally no amout of wiggling would produce a good connection. The computer repair shop called today and informed me that my cpu and moterboard are "fried". This does not seem reasonable to me. I have never had any overheating problems--computer rarely got above luke warm while being used, I never experience random reboots, lock-ups, or crashing, and the over-all performance of the laptop was great--until ofcourse the battery died and I couldn't get any power to it. What are your thoughts? Thanks so much.

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Hi there,

It's a very strong bet that your DC Power Jack (the hole the cord plugs into) has finally broken loose enough that it can't power the laptop. The jack is soldered to the motherboard. The repair shop probably does not have anyone skilled enough to desolder the jack and resolder a new one on. The part itself is only about $5 but you have to disassemble the laptop and remove the motherboard to properly repair it.

I send all such repairs for my customers to any one of several vendors on eBay who usually do the repair for around $50. I'm posting a link below of some choices for you. Pick a company with a high % Feedback rating and you should be just fine. You buy the Auction, send in the laptop and they usually guarantee your money back if they can't fix it.

http://shop.ebay.com/?_from=R40&_trksid=p3984.m570.l1313&_nkw=Laptop+DC+Power+Jack+repair&_sacat=See-All-Categories

Regards,

Selk

Posted on Apr 08, 2011

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Not sure if you have Princess Auto like here in Atlantic Canada but Walmart may carry something suitable. Staples as well; believe it or not! Ebay if you have PayPal or can wait a few weeks until it's all set up and you transfer funds from your bank account, takes about a week to get set up so you can but stuff on ebay or anywhere that accepts PayPal. I always look for local stuff on www.kijiji.com and YouTube offers a lot of videos on fixing most everything. Oops, just noticed the wiggle part in your description. Depending on where the wiggling was done the end of the charger cord can be cut apart and re soldered on but if the problem is inside the laptop then laptop will have to come apart and is either soldered directly on the motherboard or is a plug in on the end of a cable connected to the motherboard. YouTube search your device and problem for videos on how to fix this problem.

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Hello.

The most common reasons for power issues are the battery, power jack and power adapter/cord.

Power off and remove the battery. If the laptop powers on with just the adapter connected, your battery is faulty.

If you move/wiggle the power adapter at the point where it connects to the laptop, and the power goes off and on, the power jack is the problem.

The power jack is inside the laptop and either needs soldering or replacement. If a power jack problem, it should be addressed by someone knowledgeable.

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Hello.

The most common reasons for power issues are the battery, power adapter/cord and power jack.

If you move/wiggle the power adapter at the point where it connects to the laptop, and the power goes off and on, the power jack is the problem.

The power jack is inside the laptop and either needs soldering or replacement.

If no change, the power adapter is probably faulty and needs replacement.

Also, power off and remove the battery. If the laptop powers on with just the adapter connected, your battery is faulty.

For laptops, remove the heatsink and apply new thermal paste or the motherboard may need replacing.

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Yes it can be soldered back onto the system board.

Symptoms of a broken power jack
1. If you wiggle the power cord or the AC Adapter connector on the back of the laptop, the power LED and battery charge LED start to flicker.
2. Battery will not charge in the laptop.
3. Laptop runs fine off a charged battery.
4. With the AC Adapter connected the laptop appears to be dead.
No power LED or battery charge LED activity.
5. Laptop randomly powers off without any warning.

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Ordering a new power adapter is not the solution, this is a common problem with all laptops.

The power connector that we wiggle actually shakes the power connector on the motherboard of the laptop and slowly disengages it from the motherboard hence it does not charge the battery under normal conditions. During initial stages wiggling the cable works, but later when the metal contacts go bad we are in trouble.

The actual solution to this is to replace the motherboard of the laptop or you can contact a local technician who can open your laptop and re-solder the power connector or connect a new power connector socket to your motherboard and solder it.

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Hi,

The problem could in one of 2 places.

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2nd: get a multimeter and check the voltage output on the end as in most cases the wire inside the cord breaks causing a loss of connection thus not powering the laptop up.

If you have to wiggle the wire when its plugged in to the laptop the best place to start is at the laptop adapter.



Good luck.

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