Question about BenQ 1648A 16x Internal IDE DVD-ROM Drive Internal DVD Drive

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Benq DE350/De325 dvd player has a cd stuck and no matter what we have tried can not release it to open up and retrieve the stuck cd

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I think I can help you. Before you do anything turn your computer all the way off. All you need is a small paper clip. Open the paper clip up so its a straight peice of wire. Now look at the face of your DVD Rom you should see a pin hole opening about the size that paper clip will fit in to. Push the paper clip in to that hole. Push firmly and your tray should pop open enough for you to pull it out the rest of the way.Now take out the stuck CD and start your computer back up the drawer should pull back in if it doesnt give it a slight shove and it will. After that you should be able to use your player again.

I hope this helps you out if it does please give me a YES on the page you recieved this response on. Thank you.

Posted on Apr 08, 2011

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Posted on Jan 02, 2017

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My LG DVD blue ray player has lost all power. Suggested trouble shooting did not work. How do I retrieve the DVD stuck in the player?


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On most optical drives (CD, DVD, etc) associated with computers there is a small hole somewhere in the front cover. If, with the power off, and the unit unplugged, you push a straightened paper clip into this hole it will often release a catch and push the carrier out a few millimetres and it can then be pulled out completely and the disk recovered. This does not usually damage the disk or player in any way.
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Where I put my CD to be played or viwed does not want to open. I think one of my CD's got stuck in cd player. How do i open the cd player inorder to retrieve the cd? I tried to open it but the system is...


You will see a tiny hole just next to the CD drawer i normally straighten out a paper clip. Just poke it in the hole and it should release and hopefully work fine after that. Cheers from Scott and plz vote

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I HAVE PROBLEM WITH REGION CODE IN MY DVD BENQ DE350


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try to do the following to make ur player region free,
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First is to power up your recorder and press "INPUT" to switch the display to "Cam1" and press "OK", Next press "3 5 0 0" and press "OK", finally you would see the display to "000" and your player is now a multi-region player.. Think by pressing the 350 is the model number, pressing 0 is multi-region, pressing 1 is code 1, 3 is code 3 and so on....

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Dec 27, 2010 | BenQ DE350 DVD recorder/HDD recorder

1 Answer

Dvd only for computer laptop put into benq dvd player wont open?


Hi,
method 1
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there will be a small tiny hole in the front panel below cd tray,insert a paperclip (don't use screw drivers) just flush it in smoothly and press eject button ,it will eject
method 2:
restart your system try to eject before the os loads,
method 3:

go to device manager find your device there and uninstall the driver and reinstall it
i hope that any of the above method will work
regards,
cseian

Jun 14, 2010 | BenQ DE350 DVD recorder/HDD recorder

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Hi, do you know the manufacturers code for the remote for the DE350, regards,Paul.


if its the original remote you do not need any code it should work directly...
i know that will not kelp you but normally
it should works ....
regards Alan.

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Cant remove dvd from burner - appears dvd is corrupt


If you have a desktop pc,open the flap that covers your burner.On the front of the burner itself you will see a small pinhole.and by using a strong paperclip push the end through the hole and it will open your burner.You may have to push hard .Hope this helps you.
Regards Bill

Apr 30, 2010 | BenQ (5232X-0C1) CD-RW/DVD-ROM (Combo)...

1 Answer

DVD tray won't open.


Opening a CD or DVD drive to retrieve a disc
  • Use Windows to open the drive door:
    1. Double-click the My Computer icon on the desktop (or click Start and My Computer in Microsoft Windows XP).
    2. Right-click the CD, CD-RW, or DVD drive , and then click Eject .
  • Restart the computer and press the EJECT button on the front of the drive when the first screen appears (before Windows launches). If the drive door opens this way but does not open in Windows, another software program is taking control of the CD drive. Try shutting down or configuring any programs that write discs or monitor the CD drive.
  • If the door still will not open, do the following:
    1. Close all programs and shut down the computer.
    2. Unplug the PC from the power outlet and remove the battery.
    3. Locate the manual release hole in the front faceplate of the optical drive tray. This is a small hole under the door that is a little bigger than the diameter of a paper clip. The location of the manual eject hole will vary.
    4. Insert a straightened paperclip into the manual release hole until resistance is felt.
    5. Once the resistance is felt, keep pushing the paper clip until the drawer comes out about a quarter of an inch.
    6. Remove the paper clip and gently pull out the drawer until the disc is accessible.
    7. Remove the CD and turn on the computer.

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Cd/dvd drive wont open


You could try to manually eject the CD, may be the mechanism is stuck. Have a close look at the CD tray, there should be a tiny hole, then find a paper clip with a wire diameter that nicely fits this hole and poke it in there, this will release the CD tray and open it so you can retrieve the CD.

Hope this helps

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