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My companion 3 webcam is very very slow, its about 2-3 seconds off.

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This is more likely either your system is bogged down or you do not have enough memory or the CPU is not fast enough. Most web cams are pretty slow unless you have a good set of resources to operate with a steady flow stream. You may want to do a good cleaning of your computer also check drivers as well to make sure they are up to date. It seems that it is not the web cam but the external sources that are causing this bogging issue. Just a suggestion thanks for using FixYa! John

Posted on Apr 08, 2011

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1 Answer

How do i access my Sony vaio webcam


Sony's Vaio laptop computer line includes the company's Motion Eye webcam and ArcSoft WebCam Companion software for Vista and Windows 7 operating systems. Located in the LCD screen's upper bezel, the webcam is positioned at face-level when seated at the computer and automatically tracks movement to keep subjects within the lens's field of view.

1.Click on the "Start" menu at the bottom left corner of your screen, choose "All Programs" at the bottom of the menu just above the search box.
2.Scroll through the program list until "ArcSoft WebCam Companion" is located. Alternatively, you may type "WebCam Companion" in the search box to locate the program.
3.Click on the WebCam Companion icon to open the program. The program window will open, offering choices of Capture, Record, Monitor and Edit. Capture is used to take still pictures individually or in a series, Record is used to record videos, Monitor records videos when motion is detected and Edit allows editing of previously recorded videos.
4.Choose the webcam function you wish to use by clicking the icon. The appropriate screen will open, activating the webcam and displaying the camera view on-screen. The on-screen view will display what is within the field of the webcam lens, allowing you to adjust the LCD screen or your position before beginning webcam functions.
5.Click the webcam function according to the mode you have chosen. Functions in Capture mode include Capture or Burst, Record in the Record mode, Monitor in the Monitor mode and Snap Shot or Edit Video in Edit mode. When you have completed your webcam activity, the program automatically saves your video or snap shot within the program to be accessed, viewed or edited at a later time.

I hope you find it very helpful. Thank you for using fixya.com

Aug 20, 2011 | Computers & Internet

1 Answer

Webcamera doesn't work


1. Check if Imaging Devices is listed in device manager.
2. Uninstall and reinstall the webcam companion software.

Use the Arcsoft Webcam Companion Software to use the camera to capture videos and pics. Click on start and type Webcam Companion in the search bar and press the enter key.
This will open the webcam companion software, then click on the capture option to use the camera. If you want to use the camera with any messaging software such as Skype, Yahoo Messenger etc, it is required to close the Webcam Companion Software or any other web messenger software.

The camera can be used with a single application at one time.

May 28, 2011 | Sony VAIO EE Series Notebook VPCEE31FX/WI

1 Answer

I can't activate my laptop's webcam. the model is VGN-FW vaio


1. Verify if the webcam drivers and software is installed in the computer.
The WebCam Companion Software contains teh drivers for the camera.
2. If the WebCam Companion Software is available and there is an error message like, no camera detected or camera in use. Then, ensure to first singout from any third party messenger software such as Skype/Yahoo messenger and exit the messenger. Ensure the messenger is not running in the background and you have successfully quit and exit the software after logout.
After that, use the WebCam Companion Software to make the camera working.
3. If the issue persists, check if Imaging Devices is listed and has the Sony Visual Communications Camera driver installed under device manager in the computer.
4. Press the Windows logo key +R key together to access the RUN window and type the command "devmgmt.msc" without the quotes, press the enter key.
5. In device manager locate Imaging Devices. If not present, reinstall the WebCam Companion Software, Sony Firmware extension parser device driver, Intel Chipset Driver and Sony Shared Library.
Download and install the driver and software from the below links.
Ensure to uninstall any previos software of webcam companion before reinstall.

Webcam Companion:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3654&os_id=28
Chipset Driver:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3624&os_id=28
Shared Library:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3630&os_id=28
Firmware Extension Parser:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3540&os_id=28
Ensure to restart computer after installing the software and driver.

Apr 01, 2011 | Sony VAIO VGN-FW140E/H Laptop

1 Answer

I cant find my webcam programme in the system.i cant start the webca itself.


The Sony Notebook computers are shipped either with the Arcsoft WebCam Companion or the VAIO Camera Capture Utility.
1. Click on start, in the search bar type, Webcam Companion or VAIO Camera Capture Utility to find what is shipped.
2. If both are missing, then check if the drivers are installed for teh camera in device manager.
Press the Windows logo+R keys together to open Run Window.
3. In the Run Window, type "devmgmt.msc" without quotes and press the enter key.
4. In the device manager window, check if Imaging Devices is listed and has the Sony Visual Communication Camera driver installed.
5. If that is missing then, install the respictive software i.e; Webcam Comapnion or the Visual communination driver and camera capture utility.
You can install the drivers from the Sony support home page.

I could have provided the link if there would have been the exact model # of the notebook provided by you.

However, if the software is installed, then follow the steps to use the cam with VAIO Camera Capture Utility from the below link.
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1000555
To use the cam with WebCam Companion Software follow the steps from the below provided link:
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1015371

Feb 05, 2011 | Sony VAIO Notebook

1 Answer

How do i set up my webcam built in my laptop its motion eye?


Hi remopuccio,

You can use the Motion Eye Camera using the "WebCam Companion 2" Software installed in the Computer. To locate the Application, please click "Start", "All Programs", ArcSoft WebCam Companion 2" and "WebCam Companion 2".

If the Camera is not working with the WebCam Companion 2 Software, you may need to re-install the Camera Applications and the Drivers in the Computer to fix the issue.

Hope this helps.

Good Luck!

Please post back if you require further assistance.

Thanks for using FixYa.

Oct 20, 2010 | Sony VAIO VGN-CS215J/W Notebook

1 Answer

Can i use my Arcsoft Webcam Companion 3 to chat with someone else?


Hi,
The WebCam Companion 3 may be used for the following activities:

Photo and Video Capturing
Smart Video Enhancement
Pose Detection
Masking your photos
Editing Snapshots
Managing Albums
Intelligent Video Surveillance

As you can see this application enables you to utilize your Web Camera for a wide variety of picture and video functionality.
In order to chat with someone, you may please use any web based chat and IM utilities (Eg. Google Talk, Yahoo Messenger, Skype etc.)

I will look forward to your feedback.

Sep 09, 2010 | Computers & Internet

1 Answer

My Bose Companion 3 coputer speakers are 2 years


i hav the same problem but all three shut off ,and i have to shut off and turn on again

Jul 29, 2010 | Bose Companion 3 Computer Speakers

1 Answer

My sony motion eye software stopped working out of


the camera software that sony vaio vgn-ns190j/s uses is arcsoft webcam companion software..

1.uninstall the arcsoft webcam companion camera software from programs and feature
2.uninstall the camera driver from device manager
3.download and install the camera software from

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNNS190JS&upd_id=3834&os_id=34

hope it works! goodluck ü

Mar 29, 2010 | Sony VAIO NS Series Notebook

2 Answers

Motion eye and windows 7 ultimate


follow thisprocedure
1. install software from here
ftp://download.sony.com/US/pc/ARAOTH-00203290-764.EXE

2.If you have the software installed skip step 1
3. Using the Built-in Camera
Your computer is equipped with a built-in MOTION EYE camera.
With the preinstalled image capture software, you can perform the following operations:
❑ Capturing still images and movies
❑ Sensing and capturing object movements for monitoring purposes
❑ Editing captured data

Turning on the computer activates the built-in camera.
Video conferences are possible with the appropriate software.
!
Launching or exiting your instant messaging or video editing software does not activate or deactivate the built-in camera.
Do not place your computer into Sleep or Hibernate mode while you are using the built-in camera.
To use the preinstalled image capture software
1 Click Start, All Programs, ArcSoft WebCam Companion 3, and WebCam Companion 3.
2 Click your desired icon in the main window.
For detailed information on how to use the software, see the help file included with the software.

When capturing an image or a movie in a dark place, click the Capture icon in the main window, and then click the WebCam Settings icon and select
the low light or low light compensation option in the properties window.

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1 Answer

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