Question about Electrolux Epic 6500 Vacuum

1 Answer

Brush bar does not rotate

Unit runs but brush bar does not rotate, pushing the reset button does not do anything

Posted by on

  • Anonymous Mar 23, 2014

    Rotating brush does not work. How do I fix the rotator brush

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

Make sure there is nothing obstructing it from rotating. Your belt could have come off track as well. Make sure that it is attached firmly.

Posted on Sep 22, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


I can think of three things that could be wrong.

The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

The internal drive belt is worn, or the nylon bush that it runs on.

The clutch is worn out.

The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

  • Dyson DC25, DC29 - Resetting the brush bar (Official Dyson ... www.youtube.com/watch?v=q--faamcC7g
    • BY ASKDYSON
    • 1 MIN
    • 127K VIEWS
    2011-09-29 · Want to watch this again later? Sign in to add this video to a playlist. How to clear and reset the brush bar of your Dyson DC25 or DC29 upright ...
  • Dyson DC25 Upright Vacuum Cleaner - Support ' Dyson.com www.dyson.com/Support/dc25/DC25-ANIMAL Dyson DC25 Upright Vacuum Cleaner Support. Skip to main content X. Shop. Shop vacuums; Shop air treatment ... The Dyson Helpline is available during the following ...
  • My dyson vacuum cleaner brush will not spin. It is not the ... howtomendit.com > ... > Household Appliances, Vacuum Cleaners My dyson vacuum cleaner brush will not spin. It is not the belt. ... How can I fix my dyson dc25? The turbo button is not working... Click here for the answer:
  • Brush bar not rotating - Dyson www.dyson.co.uk/.../brush-bar-not-rotating Brush bar not rotating. ... to ensure vacuums containing Dyson Cinetic™ science maintain constant suction. ... tested at the cleaner head.
  • The Brush Won't Spin on My Dyson Vacuum Cleaner ' eHow www.ehow.com > Home > Home Appliances > Other Home Appliances 2015-06-29 · eHow; Home; Home Appliances; Other Home Appliances; ... My Dyson Vacuum Cleaner's Beater Brush Won't Spin; Dyson Vacuum Brush Roll Not... My Dyson ...
  • Dyson DC25 brush won't spin when touching the floor. If I ... www.fixya.com > Forum > Vacuums > Dyson 2016-03-18 · Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?
  • Dc25 animal. front brush not working - Fixya www.fixya.com > ... > Dyson > DC25 Animal Bagless Upright Vacuum 2012-03-29 · ... Dyson DC25 Animal Bagless ... dc25 animal. front brush not ... I have a Dyson DC-25 animal. My brush bar did not spin and has been replaced with a ...
  • Dyson DC24 Brush Bar Motor - Dyson Medic - Dyson Medic dysonmedic.co.uk/dyson-dc24-brush-bar-motor It will not spin when the ... Dyson DC24 Brush Bar ... Unit Motor Dyson DC25 Dyson DC25 beater bar Dyson DC25 brush bar Dyson DC41 Dyson DC50 Dyson Motor Dyson ...
  • DC25 brush bar not working - Dyson Spare Parts with Free ... manchestervacs.co.uk/DysonForum/index.php?topic=738.0 DC25 brush bar not working ... My brush bar stopped working on my DC25 ball the other day. ... Manchester Vacs Dyson Engineer
  • Dyson DC24 - Resetting the brush bar (Official Dyson video ... www.youtube.com/watch?v=akGLQ7UbctY
    • BY ASKDYSON
    • 2 MIN
    • 275K VIEWS
    2011-09-29 · How to clear and reset the brush bar of your Dyson DC24 upright vacuum cleaner. DC24's brush bar is engineered to shut off for protection if ...


  • Mar 18, 2016 | Dyson Vacuums

    1 Answer

    Our DC41 is impossible to push on carpet. Is there an adjustment to do? Almost like there is too much suction.


    See if the following information can help.

    CARPETS OR HARD FLOORS

    • The brush bar will always default to 'ON' (spinning) each time you switch the

    appliance 'ON' and recline it for cleaning.

    • The brush bar will not rotate when the appliance is upright.

    • To switch the brush bar 'OFF' (e.g. for delicate rugs and hard floors):

    - switch the appliance 'ON'

    - recline the appliance

    - press the brush bar 'ON/OFF' button - the brush bar will stop spinning.

    • The brush bar will automatically stop if it becomes obstructed. See 'Brush bar -

    clearing obstructions'.

    • Before vacuuming your flooring, rugs and carpets, check the manufacturer's

    recommended cleaning instructions.

    • Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this

    happens, we recommend vacuuming in 'hard floor' mode and consulting with

    the flooring manufacturer.

    • The brush bar on the appliance may damage some carpet types. If you are
    unsure, turn 'OFF' the brush bar.

    Dec 31, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

    1 Answer

    My machine is only 3 months old and when i push the buttons to run it runs but the brushes do not move.


    Hi there, it's Jack at Dyson.

    DC24's brush bar is engineered to shut off for protection if something jams it. You should be able to reset your machine following the steps shown in our video guide:


    You may find something like the eraser-end of a pencil works well to push the red reset button - you should feel a click when it engages.

    Please note, the brush bar will never rotate when the machine is standing upright. Make sure you recline your DC24 into the normal vacuuming position before you test it.

    I'm confident this will resolve the issue, but if you'd like further advice from our experts after giving this a try, please call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Sep 23, 2014 | Dyson Ball DC24 Bagless Upright Vacuum

    2 Answers

    Reset button inoperative


    Sounds like 1 of 4 possibilities

    1.The button next to your on switch is jammed.

    2. The Motor has burnt out within the head unit

    3. The PCB Unit is faulty wihin the head unit

    4. The thin wires running down the inside of the machine to the head unit hve br

    May 23, 2014 | Dyson Dc-18 "slim" Upright Model...

    1 Answer

    The brush will not turn


    Hi Richard,

    DC24's brush bar is engineered to shut itself off to prevent damage if something jams it. Once you've checked the checked the cleaner head for obstructions and removed any threads or hair from around the brush bar, you can reset the machine as shown in the video attached.

    Tip: It can help to use something like the eraser-end of a pencil to push the reset button. When pushed correctly you should feel a click.

    Please note: The brush bar will never rotate when DC24 is standing upright, so make sure you recline the machine into the normal vacuuming position before testing it.

    I'm confident this will resolve the issue, but if you would like any further advice from our experts you can reach us directly by calling the Dyson customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Sep 21, 2013 | Dyson Ball DC24 Bagless Upright Vacuum

    1 Answer

    Brush not spinning even after you press the little button on the side of the brush


    Hi there,

    I'm sorry to hear you're having difficulty resetting your DC24. You might want to take a look at the video below, to make sure you've followed all the steps as we recommend. You may also want to use something like the eraser end of a pencil to push the reset button - you should be able to hear an audible 'click'.

    Please also make sure you recline the machine into the vacuuming position before testing it, as the brush bar will never rotate when the machine is standing upright.

    This should resolve the issue, but if the brush bar won't rotate after you've followed these steps, I'd encourage you to get in touch with us directly so we can provide further assistance. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Apr 28, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

    3 Answers

    Brush bar is not turning when I turn on my dison vacum


    Hi There,

    The Dyson DC15 All floors is actually a 2 motor upright, meaning the suction motor is separate from the motor that rotates the brushes. The first thing you should check is the reset switch on the brushes. Behind the brushes there is a little red pole, push this down to reset the brushes, and see if this fixes the problem.

    If not, then you may have a bad on/off switch for the roller brushes. Try pushing the switch next to the main on/off switch that controls the brushes up and down, up and down, can you hear the brushes attempt to come on at all? If you could hear them come on even somewhat, this means that your brush on/off switch is bad and needs to be replaced.

    If nothing happens when you push this switch, it still may be bad and not getting any power at all to it.

    Does the machine make any sound at all when you try to turn the brush switch on and off?

    Please try pushing the reset switch, then testing the on/off switch first. If neither one of these solutions works, please just use the comment field on the repair and let me know, and I can then walk you through some more advanced diagnosing of your machine.

    Thanks,

    Chris Jones
    GoVacuum.com

    Apr 28, 2010 | Dyson DC15 All Floors - The Ball Bagless...

    1 Answer

    The rotator brush stopped turning. it turns fine


    The brush roll will only spin when your handle is not in the locked upright position, once the handle goes upright - the brushroll de-activates

    Dec 22, 2009 | Kenmore Progressive Bagless Upright with...

    1 Answer

    Kenmore 116.23513301


    If the motor on the power brush is running the belt is bad, if the motor on the power brush only runs when you push the overload, the overload is bad.

    Sep 14, 2009 | Kenmore 22812 Bagged Canister Vacuum

    2 Answers

    Power head not working


    There is a gray button next to the red "power on" button that powers the brush unit. If the unit has tripped the reset for some reason it must be reset. This can be done by holding the gray button down for ten seconds while the unit is not running. When you power it up after this reset, the brush unit should run.

    Jun 04, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

    Not finding what you are looking for?
    Vacuums Logo

    Related Topics:

    166 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Electrolux Vacuums Experts

    Roger Potts

    Level 3 Expert

    694 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18298 Answers

    Mike Cairns
    Mike Cairns

    Level 3 Expert

    3053 Answers

    Are you an Electrolux Vacuum Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...