Question about Lexmark X500n Color Laser All-in-One Printer

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Error message says "Paper tray

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If printer is connectedto a network, type the printer IP address into the address field of your Webbrowser. Click on Configuration and select on paper menu and make you have thecorrect settings. Make sure you selected the correct paper source and papertype. Make sure on yourapplication, the print settings matches with the printer. Check the printsettings of the application that you are using. For example if you are usingMicrosoft Word, you need to click on print and click the properties button andgo to the paper tab. From the Paper Tab windowyou can modify the Input options like paper and the source (paper tray).You may click on the drop down and select "Automatically select" for paper trayand select "Use printer settings on paper type and then click OK. For further assistance,please contact Lexmark Technical Support.

Posted on Jul 18, 2011

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Message 'Empty trays constantly displayed, although trays were emptied


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But now the display shows "Empty the drip tray" constantly. ... Empty Drip Tray message Getting the message "Empty Drip Tray" even when the tray is completely .

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How to output bin empty ?


  1. The output bin may be full. Empty the output bin. Printing resumes automatically.
  2. Take a close look at the flaps hanging out the exit of the printer. They should move up and down freely. If one of them is stuck up, broken or dislodged, then a bin full error is displayed.
  3. Open rear exit tray and power on the printer. If the printer comes to a Ready state, close rear tray and try printing.
  4. Clean the paper path below the toner area and exit assembly at the back of the printer. Ensure there is no pieces of paper stuck in the paper path of the printer.

Jan 20, 2015 | HP LaserJet 5200 Printer

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Our Panasonic WORKiO 1520 copier is giving us the error message


try and place the paper back on the tray properly for the censor to pick it i encounter this problem everyday but i just reset the paper.

Oct 12, 2012 | Panasonic WORKiO DP-1520P All-In-One Laser...

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Just cleaned our Thermador BICM24CS Coffee maker but we get an error message "empty trays". I emptied them, cleaned the contacts, reset the start button. Still has that error msg. If I remove...


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Can not print to Tray 2 on HP 3800 printer. Says Tray is empty


check the paper type and the paper size from the printer menu, if it is ok then you will try to check the paper sensor on tray 2

Jan 08, 2010 | HP LaserJet 3800n Printer

2 Answers

Hp laserjet 8150. i have a problem, tray 3 empty, always but have paper in tray 3


CAUSE: This error message indicates the paper present sensor flag in one of the trays does not detect paper in the tray. This could be caused by one of the following:
  • A broken sensor flag
  • The tray paper guides being set too close and restricting the paper from being pulled
  • The tray is not lifting
SOLUTION: Follow the steps below to determine the cause of a false TRAY X EMPTY message. Tray 2 empty
  1. Verify there is paper in the tray.
  2. Open the duplex unit access door just above Tray 2 on the front of the printer.
  3. Check the black-paper present flag by looking in through the duplex access door.
  4. Open and close Tray 2 and observe the tray lifting looking through the duplex unit access door.
The tray lifts but the error is still present
  1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
  2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
  3. Try another known good tray, if available.
The tray does not lift and the error is still present
  1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
  2. Try another known good tray if available.
Tray 3 empty
  1. Verify there is paper in the tray.
  2. Remove Tray 2.
  3. Open and close Tray 3 and verify it lifts by observing through the Tray 2 cavity.
The tray lifts but the error is still present
  1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
  2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
  3. Try another known good tray if available.
The tray does not lift and the error is still present
  1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
  2. Try another known good tray if available.
Tray 4 empty
  1. Verify there is paper in the tray
  2. Open Tray 4 and check for an extra **** of paper stored on the left side of the tray. This can cause the tray to stall while lifting and result in a tray empty message.
  3. Defeat the interlock in the vertical transfer unit (VTU). Open and close Tray 4 and watch the tray lift through the VTU door on the lower-right side of the printer.
    NOTE: Follow troubleshooting steps for Trays 2 and 3 when working with the 2 X 500 sheet-input tray.
The tray lifts but the error is still present
  1. Check the tray guides to ensure the guides are seated corrected and are in the correct slots for the paper size in the tray.
  2. Inspect the paper present sensor for damage.
  3. Check for any broken plastic pieces in the tray that may be a broken sensor flag.
The tray does not lift and the error is still present Defeat the VTU interlock on the right side of Tray 4. Open and close Tray 4 and observe the tray lifting.

Nov 25, 2009 | HP LaserJet 8150n Printer

1 Answer

Konica 7155 Main Error Code : 74 ,printer stops for no reason


There are a few code 74's, and Konica has a bulletins on them.

DESCRIPTION: Code 74-0 from the E-mail alert system. SOLUTION ID: 154045
SOLUTION: CAUSE: Paper remains at finisher main tray paper exit opening.

DESCRIPTION: Code 74-1 from the E-mail alert system. SOLUTION ID: 154055
SOLUTION: CAUSE: Booklet tray is full.
SOLUTION: Remove the paper from bottom exit of the finisher.

DESCRIPTION: Code 74-4 from the E-mail alert system. SOLUTION ID: 154058
SOLUTION: CAUSE: Paper remains inside finisher.
SOLUTION: Please remove copies from the finisher.

DESCRIPTION: Code 74-5 from the E-mail alert system. SOLUTION ID: 154059
SOLUTION: CAUSE: Punch trash box is full.
SOLUTION: Trash basket of punching unit is full. Please empty trash basket.

DESCRIPTION: Code 74-6 from the E-mail alert system. SOLUTION ID: 154066
SOLUTION: CAUSE: Sub-tray (first tray) is full.
SOLUTION: Sub tray is full. Please remove paper.

I'm guessing it just means the finisher thinks it's full, and wants you to take the copies / prints out.

Apr 23, 2008 | Office Equipment & Supplies

2 Answers

"Out of paper" error message


i would try clening the paper feed tires and roller and if that dose not work i woudl replace them.also pull the paper tray out adn look in top of the printer where the paper feeds out of the tray to see if the is a peice paper is blocking the sensor that reads that the printer has paper.

Apr 03, 2008 | HP Photosmart 3210 Printer

1 Answer

Error message for Ricoh C410DN


When that message is displayed, the printer thinks the output tray is full of paper and it won't print any more because there is no room left to spit pages out. If the output tray isn't full of paper, the sensor that detects paper there might just be dirty or dusty.

That sensor is a black sensor that should be located just at the point where the paper exits the machine, above where the paper comes out. Blow some compressed air on the sensor to try to clean it off and see if that clears your error message.

Oct 30, 2007 | Ricoh Aficio CL2000N Laser Printer

1 Answer

No paper error


Your unit has a bad paper sensor. It can give you one of two incorrect messages: (1) no paper when it actually has or (2) no paper on the unit but no error message. Genuine Service Centers can show you actual schematics and Samsung's Service Page on the Internet. Or better yet, visit www.samsung.com and find an authorized center through the SUPPORT link.

Sep 19, 2006 | Samsung SCX-4100 All-In-One Laser Printer

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