Question about Sony KDL-46EX701 TV

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Hi, I turned on my Sony KDL46-EX701 tv and the screen is purple and there is no sound but if I play my DVD player it works fine. It's just the satellite. Can you please help? Thanks, Jenny

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  • Jenny Czajkowski
    Jenny Czajkowski Apr 08, 2011

    I tried changing the cables but it didn't work. The screen is still purple and no sound.

  • Jenny Czajkowski
    Jenny Czajkowski Apr 08, 2011

    I tried changing the cables but it do anything the screen is still purple and there is no sound. My Wii, Xbox, and DVD player all work fine.

  • Jenny Czajkowski
    Jenny Czajkowski Apr 08, 2011

    I figured it out. My satellite just needed resetting. Thanks anyway.

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  • Sony Master
  • 2,098 Answers

Hi Jenny,
What cable are you using for the connection? Is this a newly installed or just working fine before?
Let me know to assist you further.
Jdvillanueva

Posted on Apr 08, 2011

  • 2 more comments 
  • Jdvillanueva
    Jdvillanueva Apr 08, 2011

    If you are in HDMI connection, ensure that this cable has a HDMI logo to avoid fault like what you've encountered right now. It is better to swap another cable to isolate it from trouble. If the symptom still there after you've replaced the cable, this is an indication that the fault was came from the set top box.

    Click this LINK (page 7) to view proper connection in the back panel of your unit and to your set top box.




  • Jdvillanueva
    Jdvillanueva Apr 08, 2011

    If you are in the component connection, you must hook up three RCA cable(for video only) to the back panel of your unit and also to the set top box and two RCA cable for the audio(sound).



    Video - Y(green color), Pb(blue color),Pr(red color)

    Audio - red and white color

  • Jdvillanueva
    Jdvillanueva Apr 08, 2011

    High chance that the trouble was caused only by the connection from your TV and or the cables...

  • Jdvillanueva
    Jdvillanueva Apr 08, 2011

    Hi again Jenny, I'm glad that you've solve the problem... thanks for visiting Fixya....



    Jdvillanueva

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