Question about Toshiba 50HP66 50 in. Plasma Television

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I have a Toshiba Plasma TV Model 50HP66 , Has washed out picture, Only had 2 years , shame on you TOSHIBA on internet many people have had same issue.

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  • mclary Apr 08, 2011

    The Display menu is washed out also. All inputs do the same. The screen looks like there is not enough power driving it. . I am a TV technician and I have the schematic. But have never worked on Plasma before. I keep hearing its the scaler board or sus boards , If so is there a common part that goes on them and can you tell me where to take some voltage readings to determine which board it is?

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Hi,

Unfortunately, this is a common problem with Toshiba and Samsung.

Is the OSD(display menu) Ok when picture is washed out?or is the same like the rest of the picture?

If that's too washed out, then it would confirm a video processing problem.

Picture issues can be categorized in two big categories:
video processing issues,
and
scanning and sustaining issues(the way the panel is addressed)
In your case ,it seems like the issue will be the main board.
This circuit board is responsible for all video processing.

The cost of the board would be around $125 plus labor. What i could suggest you to ring Toshiba and explain your situation and see, if they would ' waive off ' the labor cost. It might require you to cal them consistently and even speak to their customer relations desk or higher authority.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Apr 08, 2011

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Have you try calling them and ask them if they could help you?
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