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I have an Oster 1.2 cu. ft counter top microwave model OM1201E0VG. I purchased this model about a month ago. Every time we run it there is a grinding noise as the turn table rotates. I have checked the alignment of the rotator, wheels, and plate and nothing seems to work. The noise is very loud.

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There is still factory warranty on this and most stores wold even take it back if there is a problem. Please don't try and repair something that can be fixed under warranty or they will void the warranty. My advice is to put it all back to gether and then take it to the store you purchased it from and demand an exchange. They most likely will return it no questions asked if it is that new.

Posted on Apr 08, 2011

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If your waveguide cover is burned, it will need to be replaced.

It provides critical protection for the magnetron.

You didn't mention your brand or model number, but since you posted under Oster, I'll assume that's it.

You can contact Oster via the information in your owner's manual or get their contact information from the dealer where you purchased the oven.

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Check the door safety interlock switches for proper operation. #1 trouble with microwaves that operate in all respects but no heat.

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That's the thing you need to do. I hope I help you.

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This is usually caused by a blocked air vent, failed internal cooling fan, or failing magnetron.

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Good luck.

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