Question about Acer Computers & Internet

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I have a friend that just purchased an acer aspire one D255E notebook. He doesn't have an anti virus yet. He tried to access the internet and it told him he already had 68 viruses. Of course the only way to get rid of them is with an anti virus and of course the one that came with the notebook, McAfee, wants him to buy it. Like I said, he can't access the internet or do anything with the computer until he has an anti virus. Is this McAfee's way of getting him to buy their product that he doesn't want? Is there any other way to clear this?

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Hi,

Now that you dont want to risk getting on internet from the acer aspire notebook but still want to install the antivirus, you have 2 options.

First is, either you install the antivirus software using a CD/Disk

OR

2nd way, Download the Antivirus from a different PC and copy it to Pen Drive and install it on this Acer notebook.

You dont need to pay for Antivirus if you dont wish to, you can easily find the Antivirus available on net.

Click on the link below to download.

Free Version ( you dont pay )

AVG Antivirus
Avira Antivirus
McAfee Antivirus

But make sure you first remove the existing Mcafee or any antivirus from the netbook as it is expired and then install the new software.

Regards,
Ron

Posted on Apr 08, 2011

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Is the thing telling him he has 68 viruses McAfee? There are a lot of malware and viruses out there that tell you either your system is infected or some pretend you have hardware issues. They generally have a "Fix" button that tells that your subscription expired and try to harvest your person information and credit card. Don't give them any information, and contact your credit cards immediately if you "purchased" a new licence. They're pretty good about refunding your money about stuff like that.
If he doesn't have anything important on it yet and it has a recovery partition or restore discs, he can try using them. That would wipe the drive including any viruses / trojans / malware.
I probably wouldn't get Mcafee, Trend Micro, or Norton, they're all pretty terrible. Try getting Webroot, Kaspersky, or one of the free online ones (Avast!, Immunet Protect Antivirus, Spyware doctor with antivirus). Just make sure you only have one on at a time.
Please leave feedback if this was helpful. Thanks.

Posted on Apr 08, 2011

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Hi, See if this works-go into an accessories menu ( system tools ) then choose internet explorer no add ons-and type "WINDOWSUPDATE.MICROSOFT.COM" into the address bar- this will take you to a windows update page, next search for windows defender-pick your options-and download a free windows remedy. Good luck let me Know if this was helpful good luck, prodzilla

Posted on Apr 08, 2011

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