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No power is getting from the adapter cable to the laptop. It appears to be the power jack. Is this jack replaceable?

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  • Daniel Wakefield
    Daniel Wakefield Apr 08, 2011

    Do you mean the jack on the laptop?

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2 Answers

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  • Acer Master
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Whenyou connect the power adapter into the laptop, does the power LED lightup? If not then - The battery adapter or the adapter's power lead or the laptop's powersocket could be faulty. Check power adapter's DCplug that connects into the laptop power socket with a multi-meter, the voltageshould be slightly higher than the voltage that is printed on the label on thebottom of the adapter. If the voltage is zero or way below the voltage that isprinted on the label then the power adapter is faulty and needs to be replaced. If the adapter is OK thenconnect it to the laptop and power it up, then look at the power/batterycharging LED light and wriggle the power plug in the laptop's powersocket. If the power/battery LED light flashes and in a certain position thisLED light stays firm, then the power socket is either faulty or it has a drysolder joint where it is connected to the motherboard. This can be repaired but itrequires the laptop to be completely dismantled to get at this power socket andrepair. If you cannot DIY then I suggest you get a quote first.

Posted on Apr 08, 2011

  • rnapbt Apr 08, 2011

    I'm confident I can perform the repair myself if I could locate documentation on disassembling this Acer Model No M52279. Can someone point me in the right direction please? Thanks in advance.

  • Alan Hohenbrink
    Alan Hohenbrink Apr 08, 2011

    Is this your model, Acer Aspire 7736Z MS2279
    According to Acer the manual might already be on your computer.
    "The User's Guide for your computer may be located on the computer itself:"
    1.Click on Start
    2.Click on All Programs
    3.Click on Acer System or Acer Documentation
    The link to your model is below.
    http://support.acer.com/us/en/product/de...

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  • 217 Answers

Yes. Most power jacks are soldered to the motherboard and require some skill to replace and the part is only $5-10. Some models like Sony have a plug in connector and is easier to replace. Depending on your laptop model the service manuals are easy to find and describe the dis-assembly procedures to get to the jack. Hope this helps. No power is getting from the adapter cable to the - cheifhoho_0.jpg

Posted on Apr 08, 2011

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1 Answer

Plugged in and not charging


1) Use a multimeter, check the AC adapter (Charger) for power.
Make sure it is putting out the required voltage.

Have an assistant gently wiggle the cable FROM AC adapter TO laptop. See if there is an intermittent reading on the multimeter.

Have an assistant gently wiggle the power cord.

An intermittent reading on the multimeter indicates a broken wire.
Power cord is bad? Replace cord.
Cable from AC adapter to laptop is bad? Replace AC adapter.

If you have posted the laptop manufacturer NAME and MODEL NUMBER, I could have given you more than generic information.

Model Number is in the Bottom of the laptop. Post back in a Comment.

AC adapter works OK?

Check the DC Power Jack.
The DC Power Jack is the jack on the laptop, that the AC adapter plugs into.

DC Power Jack checks OK, this is your problem,

http://mayohardware.blogspot.com/2010/04/important-parts-on-dv6000-and-dv9000.html

Regards,
joecoolvette

Jan 31, 2013 | Computers & Internet

1 Answer

My hp compaq tc4200 wont turn on.if i plug power cable it shows charging after few seconds it wont charge i removed battery but the problem still


Here below are possible causes and troubleshooting steps of laptop that can't power on, hope it may help:
Possible causes:

1. AC adapter failure.
2. Power jack failure.
3. Motherboard failure.

Possible troubleshooting steps and repair solutions:
1. Test your compaq tc4200 power supply with a digital multimeter. It's possible that you have a failed AC adapter. If you don't have a multimeter, test your laptop with another known good AC adapter.

2.It's possible that power jack (socket where you plug the AC adapter) is broken. Remove the motherboard and take a closer look at the power jack. In some cases you can fix the jack by resoldering it on the motherboard. In other cases you have to replace the jack with a new one. Using a multimeter, test if the power goes to the motherboard through the jack.

3. If replacing the AC power adapter and jack on the motherboard doesn't help, most likely you have a bad motherboard. Replace the motherboard.

Jan 08, 2013 | HP Computers & Internet

2 Answers

My acer aspire 7720G shut down random


Wait a minute. What?

From what I read;
1) One wire of the AC adapter (Charger) is hot to the touch.
'.....when I touch the charge one part of the wire is very hot."

2) AC adapter checks out as far as voltage is concerned.
"I tested the charger voltage and everything is ok."

3) "Sometimes when I touch the charge appear the icon...Could it be the charger broken wire?"

Does this mean, "Sometimes when I touch the AC adapter (Charger), the battery icon appears."?

Battery is CHARGING icon?

Could it be a broken wire in the power cable TO charger?

Uh, yeah.

1) AC adapter NOT plugged into the DC Power Jack, plug the power cable of the AC adapter into power.

Multimeter set to DC Voltage, and proper scale, red Positive lead to harness wire that goes to DC Power Jack's center pin;

,black Negative lead of multimeter, to wire that goes to DC Power jack's inside cylindrical metal shell;

Now gently wiggle the cable from the AC adapter, TO the DC Power Jack of the laptop.

Do you get an intermittent reading?

2) Also, how did you replace the DC Power Jack? What steps did you take?

http://www.dcpowerjacks.net/catalog/index.php?main_page=product_info&products_id=1291

Did you reuse the wire harness, and solder it to the DC Power Jack?
Have a lot of experience in desoldering/soldering?
What tools did you use?

25 Watt soldering iron?
.025 or .030 rosin core solder?

Desoldering Tool, or Desoldering Braid? (Solder Wick)
Side Cutters instead, and slightly shortened the wires of the DC Power Jack's harness?
(Then tinned the wires, and soldered the wires of the DC Power Jack harness, to DC Power Jack?)

Damp sponge, and cleaned the well tinned No.2 chisel tip, of the soldering iron, frequently? Used rosin solder flux?

Center pin wire (Positive), of harness cable TO DC Power Jack, was soldered to the center pin of the DC Power Jack?

Negative wire of cable TO DC Power Jack, was soldered to the inside shell of the DC Power Jack?
(Cylindrical shell, inside the DC Power Jack, that surrounds the center pin of the jack)

Sure there are no cold solder joints?

Not trying to 'browbeat' you, just am curious.

1) IF you are SURE you have the polarity correct, of the wires in the harness cable, that goes to the DC Power Jack;

,and you are SURE there is no broken wire, in the cable from the AC adapter (Charger) TO the DC Power Jack;

,and you are sure you made good solder joints;

I suspect the power correcting chipset on the motherboard, to be bad, or perhaps a Diode.

One example of the chipset I am referring to. This one is used in a lot of laptops. May not be used in yours, but gives you something to refer to when looking for a bad chipset, in the power stage, on your motherboard,

https://docs.google.com/viewer?a=v&q=cache:oER5NNz8cwcJ:www.fairchildsemi.com/ds/FD/FDS6675BZ.pdf+Fairchild+FDS6675BZ&hl=en&pid=bl&srcid=ADGEEShOhWPjm_M-ROHme4iEMrztCTOd-28jNiy1hVLQQh_VOyv8zcXEVDB_iTQA6MuZO88UmRkDgjyW9j4CP2aIJ-4DS-h6JNM3lvxldeApQeecmz_DADCw1s7tmNLxfPknqX14SZP6&sig=AHIEtbS_rYUAeo_8rB9YHkW05ZjLqeH4Jg

Usually when bad the top of the chipset will be blackened, or bubbled.
A Diode is a one way valve for electricity. When they go bad it is visually obvious.

http://www.mouser.com/ProductDetail/Vishay-Semiconductors/BA479S-TAP/?qs=j6bfm3UnQnzfWUXqYnsQ9LdHLayQ%2fSwFGlGUXEDAB5w%3d

Post your findings in a Comment.
Regards,
joecoolvette

Jun 10, 2012 | Acer Aspire Computers & Internet

1 Answer

Not booting. The LED light on the start button appears when the button is pressed, then after around 20 seconds the fan starts. the fan runs for about 5 seconds then the system goes off. The cycle...


Hello.

The most common reasons for power issues are the battery, power jack and power adapter/cord.

Power off and remove the battery. If the laptop powers on with just the adapter connected, your battery is faulty.

If you move/wiggle the power adapter at the point where it connects to the laptop, and the power goes off and on, the power jack is the problem.

The power jack is inside the laptop and either needs soldering or replacement. If a power jack problem, it should be addressed by someone knowledgeable.

If no change, the power adapter is probably faulty and needs replacement.

Hope this helps.

May 27, 2011 | Dell Latitude E6400 Notebook

1 Answer

Gateway kav60 not charging. i have to wiggle the cord and sometimes it refuses to charge.


I guess you've got a broken laptop power dc jack or power cable.


Symptoms of a broken Laptop DC power jack:


- The laptop only operates when you hold the DC power plug in a certain direction (DC jack is broken or loose).
- The laptop only runs on battery power (no power is getting through the DC jack).
- The laptop gets no power at all.
- The laptop will not charge the battery.
- The laptop switches from AC power to battery power intermittently due to a loose or broken power jack.
- The laptop suddenly shuts off.
- The DC jack may feel loose.
- Sparks come out of the back of the laptop when you insert the power plug into the DC jack.

Apr 21, 2011 | Lifetime Gateway KAV60 Replacement Laptop...

1 Answer

As soon as i turn my laptop on it shuts back off and now I cant get it to come on can you tell me what might be wrong


Hello.

The most common reasons are the battery, power adapter or power jack.

First, disconnect all cables and remove and reinsert the battery . Then, connect the power adapter and power on again.

If still a problem, do the above again, but leave the battery out. If successful, the battery is faulty and needs to be replaced. If unsuccessful, the power adapter is probably faulty and needs replacement.

But, power on the laptop with the battery and adapter connected. Wiggle the power adapter where it plugs into the laptop. If the connector is loose or the movement causes the laptop to power on and off, the power jack needs to be soldered or replaced. Only a job for an experienced tech.

Hope this helps.

Nov 16, 2010 | Toshiba Satellite A105 Notebook

1 Answer

Laptop won't power on with ac adapter or battery


Could be a combination of things.

1) Battery is low. Not enough power to turn the laptop on.
Caused by;

2) AC adapter has a plug on the end of the cable. The plug plugs into a DC Power Jack on the laptop.

The DC Power Jack is bad.

2a) The DC Power Jack has a bad connection to the motherboard, (Cracked solder joints), and/or the jack itself is bad.

2b) Center Pin is loose in the jack's mount.
The back of the Center Pin where it mounts has become loose.

2c) The plastic body of the jack, which composes the jack's case, is cracked. This allows movement of the Center Pin.

2b, and 2c cause a bad connection with the AC adapter plug.

No charge to the Battery, no power to the laptop.

http://www.laptopjacks.com/view_part/For-Gateway-MX6920-DC-Power-Jack-GW51425.html

[ If this is the case the DC Power Jack needs to be resoldered to the motherboard. The cracked solder joints need to be re-melted, (Reflowed)
Entire laptop needs to be disassembled down to the bare motherboard in your hand.
(No Processor, Ram Memory, or any adapter cards mounted to the motherboard. Nada)

OR,
The DC Power jack needs to be replaced.
This entails disassembling the entire laptop, down to just the motherboard in your hand. (Same as above)

The old DC Power Jack is de-soldered, and a new one soldered in place.

Very FEW computer repair shops have the necessary skill level.
They just want to replace the entire motherboard.
IF one is available.
More Ka-Ching for them also. ]

3) The AC adapter is bad.
Not providing power to the laptop, to charge the Battery, nor give power to the laptop without the Battery.

AC adapter cord from adapter to plug, which plugs into the laptop, (DC Power Jack), may have a break in it.

May be an intermittent contact provided by wiggling the cord.
If this is the case the wires have stretched, and broken.
Wiggling causes the wires to briefly touch, and make contact.

Where this cord meets the plug itself. A lot of times there is a break in the wires in this area.

Solution is to replace the AC adapter. There are universal AC adapters you can buy, or perhaps Gateway still has some for sale.
(Ka-Ching)

Oct 21, 2010 | Gateway MX6920 Notebook

1 Answer

Electric current does not get through from the adapter to the laptop. the led light does not turn on but the adapter's led light does.


DC Jack diagnosis:
1. Test power adapter for output voltage. Bend the power cable in various directions while doing this to be sure that there is no broken conductors in the cable.
2. If power adapter is Ok, connect it & see if the power LED on the laptop will glow when you jiggle the power connector in various directions. If yes, then the DC jack might be loose or damaged, & need to be either re-soldered or replaced.
3. If not, then disassemble the laptop. Remove any components that attach to the laptop's motherboard first (e.g. battery, hard drive, RAM, wireless card, optical drive, ... etc.)
4. Next, remove the keyboard & the LCD screen.
5. Finally, unscrew all screws that hold the upper cover & lower cover together so that you could gain access to the motherboard.
6. Inspect the solder points connecting the DC jack to the motherboard. Make sure that none of them is loose. If any, re-solder them.
7. Inspect the center pin in the DC jack. Make sure that it is not broken or loose. If it is, then you might need to replace the DC jack.
8. When you are done, re-assemble back the laptop.

Oct 13, 2010 | Acer Aspire 4315-2963 Notebook

1 Answer

I use a Compaq CQ60 laptop. Recently I noticed that when I plug in the power cable the charging indicator at the point won't come on. Yet touching the Earphone slot with the back of my hand indicated that...


Hello.

If you are not getting total power, the most common reasons are the power adapter/cord and power jack.

If you move/wiggle the power adapter at the point where it connects to the laptop, and the power goes off and on, the power jack is the problem.

The power jack is inside the laptop and either needs soldering or replacement.

If no change, the power adapter is probably faulty and needs replacement.

Hope this helps.

Jun 30, 2010 | Compaq Presario CQ60-220US PC Laptop

1 Answer

Hp nc8000 power issue


Many of the power jacks also contain switch contacts that allow the adapter to power both the laptop and the "charging" system. I would suspect that one of the leads had either been broken or at least detached from the pc board. This laptop needs to be dis-assembled and the power jack repaired. Worse case will result in the replacement of the jack or the repair of the board if that part has been cracked.
Dan

May 13, 2008 | HP NC8000 (DE503AV) DVD+RW Burner

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