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My Fellowes DM15C shredder shuts off after about 4 seconds and the "bin full" light comes on. Of course it is not full. I think I need to clean the sensor/s, but I don't know where to find it/them. I took the bin out, turned the machine upside-down, held in the "bin missing" switch and ran the machine but couldn't locate any bin full sensor. I've tried looking at the Fellowes site but 1) they don't mention my model at all, and 2) they don't list fixes for any model. Perhaps I am looking in the wrong place? Can you help? Thanks, Penny

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There is a micro-switch on the right side of the bin-full swing plate, blow it out with canned air.

Posted on Aug 29, 2008

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I have an older Fellowes 320 Powershred strip cutter. The blades are no longer cutting "deep" enough to produce discrete strips. Can I somehow adjust the blades to restore their cutting...


I am afraid that there is no adjustment for that problem. The cutting cylinders get worn down over time and are unable to cut cleanly . The head assembly can be replaced but it is cheaper to get a new shredder.

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I did that in my shredder and had to use the backwards option for a long time...forwards then backwards and pulling out the material little by little. It is a slow process...you can sometimes pry it a little but make sure you don't insert anything while shredder is operating. I always unplugged mine when trying to tug the stuck paper out of it. You don't want to take any chances. Good luck!

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No user manual came with my DS 1200C Fellowes shredder. How can I get one?


Weird isn't it? The manual is inside the bin.

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Dec 16, 2010 | Fax Machines

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Need to take to a good dealer for service. Oh look on back and see if it has a reset switch or fuse. You did not give make or model so its hard guess what the problem is.

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1 Answer

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or you can
switch the BLACK and WHITE wires with each other going to the shredder motor, thus when switched it to reverse, it would go foward and shred.

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1 Answer

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It sounds like a bad switch assembly. I don't think spare parts are available.

Try blowing out the switches with canned air.

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1 Answer

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Check the front door switch and the BIN FULL switch actuator.

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It sounds like bin full flapper / switch isn't working Move the flapper back anfd forth to hear the switch clicking.

Also do the same thing to the front door.

Oct 12, 2008 | Fax Machines

1 Answer

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If you have a notched wheel on the right side, blow out the sensor and make sure it's not bent.

Aug 25, 2008 | Fax Machines

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