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When I print I get a half a page or the top of the information is missing, I down loaded the software but its not fixed the problem..

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This is a cartridge issue. Replacing the cartridges should rectify this if it is a two cartridge printer. If your printer takes individual colours you will need to run the head cleaning procedure from the "printer Properties" section of Control panel.
Regards GM

Posted on Apr 08, 2011

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Posted on Jan 02, 2017

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Prints half page


Printing half a page with an Inkjet machine is not normally a computer issue. So windows 10 would not normally have any effect on the printing for a printer that has been accepted by the Windows 10 Operating System. If there was an issue in the software it would be printing gibberish or not printing at all.

Printing half a page is quite possably something stuck in the printer stopping the ink from getting to that half a page if it is printing down once side but not the other.
Printing half a page being that the top half is printed but not the bottom half (Or the other way around) it could be an air bubble in the feed line which can be cleared with a printhead clean or two.
Printing half a line rather than a full line such as the top half of each letter is clear but the bottom half of each letter is not visable is a blocked printhead. A couple of printhead cleans can also fix this.
Also check to see if the printer is not confused and actually has empty cartridges even if the printer thinks they are full. Brother printers can easily get confused about ink levels. If the cartridges are actually empty, replace them and away it should go again.

Hope that helps

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you mus select 1 page in the box appearing, they indicate how many pages, what do you want to print?
However if the problem persist, you must uninstall, and repair the software follow the steps from uninstalling. And installing again or repair the s.installation.
God bless you

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Check the front paper exit rollers for fit and alignment also the paper deck guides close to the planten area, if the printer is dropping print vertically down one side of the page, this can be caused by debris or anything that lifts the caridge assy the slightest bit, also check the print head seating and ribbin cable for proper alignment

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I have blank lines through my printouts


Run the cleaning cycle. If that doesn't work, try to use an alcohol soaked swab on the print head. Some of the jets are clogged.

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HP PSC 2355 Truncated lines


Try cleaning the paper rollers and the print head.

 

Use a wet cloth to clean the paper rollers.

 

Use a little amount of water and some alcohol (Isopropyl alcohol) to clean the print head. (You may not need to do this if your printer cleans it automatically through software utility.

 

 

This may be also have caused by the low ink level. Replacing the cartridge should solve this problem.

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