Question about Dorel Alexander

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I bought a used crib model no.DAO5O4KMC-IN AND THE SREW HOLDS ARE STRIP AND THE PLASTIC PEICES THAT GO ON THE ENDS TO MAKE THE BAR GO UP AND DOWN ARE BROKE AS WELL AND i NEED A MANUEL FOR IT AND SOME SCREWS AND CAN YOU TELL ME IF THERE WAS A RECALL ON THIS CRIB BECAUSE IT DOESNT STAY UP AND i NEED THESE PARTS ASAP IT'S FOR MY FIRST GREATGRANDSON THAT IS DUE IN MAY my email is: brendapage76@yahoo.com

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Posted on Jan 02, 2017

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SOURCE: a piece broke

I just purchased this crib from craiglist for my daughter and future grandson. We broke the plastic track assembly on the lower left front. I just now called the customer service number and they are sending me the complete assembly and when I told her it had one stripped out bolt, she is including a complete hardware package. Didn't cost me one penny! Now that is true customer service!!!!! This is for the 3 in 1 sleigh crib, Model No. DASE5009. The customer service number is 800-295-1980. Their hours are 8am - 5pm est M-F. Hope this helps!

Posted on Mar 11, 2009

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SOURCE: need hardware for dorel crib model wm 1633

Call manufacturer at 800 295 1980 and order the parts.

Posted on Jun 22, 2009

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SOURCE: Have a Doral Alexander Baby crib , convertable bed

Try www.productsamerica.com they helped me .

Posted on Jul 22, 2009

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SOURCE: Where can I get a kit to convert a Dorel crib to a daybed?

I have a three in one crib as well here is their toll free number on my assembly booklet. 1 800 295 1980. I hope they can help both of you for parts.

Posted on Nov 24, 2009

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This clear plastic strip is responsible for telling the print head where it is horizontally. Pls note that it has black stripes almost like bar codes. Both ends of this encoder strip normally would have holes for hooking up to lock tabs on both ends. What is important is that this strip is embedded in a slot at the back of the print head that reads the bar codes/locations.
30164a6.jpg
This page may shed additional insights.

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