Question about Dyson DC14 Bagless Upright Cyclonic Vacuum

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I need to replace the Latch that is on the Handle of Dyson DC14 Vacuum that holds the canister in place. Apparently one of the little feet on this part has broken and Dyson will not sell me the part. And when i went to Sears as Dyson told me to do, they were told I would need to buy the entire upper part of the Vacuum which is a joke. I only need a new latch part that I can replace the broken part with using two screws and I am done. Frustrated that I only need a few dollar part on this and not to spend enough to buy a competing vaccum to replace this. This is the fourth part that has broken on this vacuum, and I am about to give up on this.

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  • Handie Andie
    Handie Andie Apr 07, 2011

    Hi fantiqua434,

    I agree, you shouldn't have to buy the whole upper part. I'll see what I can find.
    Can you describe the clip more fully? Is it for the dust cup (cyclone) or another clip on the handle?


    Handie Andie



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Official advice and support for Dyson technology

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    Hi, Darran from Dyson here. It is possible that the thermal cutout has activated as your machine may have become too warm during use. If you leave it for an hour or two and see if it switches back on then we would recommend checking your filter and checking your machine for a blockage. If you need any further advice, call us on 0800 298 0298 if in the UK or 1-800-MYDYSON if in the US to speak to one of our customer service advisors. Thanks.

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    If this model takes a clutch then it is stripped and needs to be replaced.

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    SOURCE: Smells when in use. Have cleaned filter inside red canister, but that didn't help.

    Vac up some carpet freshener this will help get the musty smell out. ,

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    SOURCE: Dyson collecting debris/hair, ect on top of hepa filter?

    Called Dyson today about the cyclone canister clogging in my DC17 Animal. Turns out it's a problem with the black rubber gasket in the bottom of the canister. This also causes the HEPA filter to get lots of dirt and debris on top of it. They are sending me a new Cyclone canister with the corrected gasket. This will prevent anything but small particles of dust from entering the top of the cyclone and the HEPA filter should no longer collect all that stuff. Hope so!

    Posted on Oct 29, 2009

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