Question about Dyson DC14 Bagless Upright Cyclonic Vacuum

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I need to replace the Latch that is on the Handle of Dyson DC14 Vacuum that holds the canister in place. Apparently one of the little feet on this part has broken and Dyson will not sell me the part. And when i went to Sears as Dyson told me to do, they were told I would need to buy the entire upper part of the Vacuum which is a joke. I only need a new latch part that I can replace the broken part with using two screws and I am done. Frustrated that I only need a few dollar part on this and not to spend enough to buy a competing vaccum to replace this. This is the fourth part that has broken on this vacuum, and I am about to give up on this.

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  • Handie Andie
    Handie Andie Apr 07, 2011

    Hi fantiqua434,

    I agree, you shouldn't have to buy the whole upper part. I'll see what I can find.
    Can you describe the clip more fully? Is it for the dust cup (cyclone) or another clip on the handle?

    Thanks,

    Handie Andie

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    SOURCE: my vacuum won't turn on

    Hi, Darran from Dyson here. It is possible that the thermal cutout has activated as your machine may have become too warm during use. If you leave it for an hour or two and see if it switches back on then we would recommend checking your filter and checking your machine for a blockage. If you need any further advice, call us on 0800 298 0298 if in the UK or 1-800-MYDYSON if in the US to speak to one of our customer service advisors. Thanks.

    Posted on Apr 15, 2009

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    SOURCE: My dyson dc14 not sucking only from the hose

    Hi- I have the same problem: suction fine, but the brushbar was not spinning. I went 1st to the Dyson site and went thru their troubleshooting guide and I'd done all those things, so I called Dyson (1-866-MY DYSON in the USA) and they walked me thru a very simple solution.

    What worked was to "rest" the bare floor/carpet adjustment, and it's very easy! You do this by clicking the carpet to bare floor adjustment back and forth at least 5 times. Make sure when you end it's on carpet. Then tilt it back all the way from the upright position so it's flat on the floor and turn it onto it's left side. The carpet indicator should be below the word carpet. THAT WAS IT! As soon as I turned it on again, the brush bar is spinning great! I wish I could tell you right now how well it picks up, but unfortunately I took out the filter and rinsed it, so I have to wait until tomorrow to **** anything up. However, I'm sure it will work now that the brush bar is moving. Like I said, the suction was fine.

    Just as an FYI--If you call, they will have you try other things to rule out other problems 1st. I had already done all the things suggested in their troubleshooting guide on their site and the only additional thing they asked me to try was to turn it on and tilt it back as though you are going to vacuum and make sure the suction from the top tube had stopped, as it normally does, and mine did.

    Hope this helps!

    Liz

    Posted on Oct 28, 2008

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    SOURCE: Dyson Animal DC14 brush will not rotate. Removed

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    SOURCE: Smells when in use. Have cleaned filter inside red canister, but that didn't help.

    Vac up some carpet freshener this will help get the musty smell out. ,

    Posted on May 06, 2009

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