Question about HP Officejet 6310 All-In-One InkJet Printer

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When I fax multiple pages, they have a black strip down the entire page

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Lift the scanner cover and you will see a see-through piece of glass or plastic on the left hand side, this is the section it uses to scan from the Automatic document feeder. Make sure this is clear and free from marks or it will affect the result of multiple document scanning or faxing.
Hope this helps, if so please rate my response. Thank you for supporting the FixYa Community
Regards GM

Posted on Apr 07, 2011

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Related Questions:

1 Answer

2" black band prints on right-side of every page


print a report, any report, from your control panel. if it looks good and your band is only on copies and transmitted faxes, that would be your Contact Image Sensor going bad. its located under your document feeder and looks like a sinny piece of glass that runs left to right.

hth,
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1 Answer

I am getting a white line down the entire page


Is it when u send or recieve faxes!If on sending(open the part where u put in the faxes to sent!U will see a big black roller and under that a small black one,undeer that a long strip of glass,make sure that there's no marks of any kind on the glass!If recieving it might be on the fax that is sending the fax!Good Luck!

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Insstructions for sending a Fax on a Brother


You can find the entire user manual by clicking here:
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_240C_EN_249.PDF

Or, here are the instructions for sending a fax:

Entering Fax mode 5

To enter fax mode, press (Fax), and
the key will glow green.

The LCD will show the new job number and
the memory available.The number of pages
you can scan into the memory will vary
depending on the data that is printed on them.

Faxing from the ADF 5
a Make sure you are in Fax mode .
b Put the document face down in the ADF.
c Dial the fax number using the dial pad.
d Press Black Start or Color Start.
The machine starts scanning the
document.

Note
• To cancel, press Stop/Exit.
• If the memory is full, the fax will be sent in
real time.

Faxing from the scanner glass5
You can use the scanner glass to fax pages
of a book one at a time. The documents can
be up to letter or A4 size.

You cannot send multiple pages for color
faxes.



Make sure you are in Fax mode .

Load your document on the scanner
glass.

Dial the fax number.

Press Black Start or Color Start.
If you press Black Start, the
machine starts scanning the first
page. Go to step e.

If you press Color Start, the
machine starts sending the
document.

Do one of the following:
To send a single page, press 2 to
choose No. (or press Black Start
again).
To send more than one page, press
1 to choose Yes and go to step f.

Put the next page on the scanner glass.

Press OK.
starts scanning the page.

.

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1 Answer

Faded strip down length of paper


CLEAN DRUM UNIT AS PER MANUAL . IF THAT DOSN''T WORK TRY REPLACING DRUM AND/OR TONER

Aug 26, 2009 | Brother Office Equipment & Supplies

1 Answer

Faxing issue


To my knowledge, you can only fax multiple pages from the printer itself. Place the fax page on the glass, press "fax" ,then press "black" or "color" after doing this to all the pages, press "ok" They have now been sent. I am assuming that you have your phoneline connected correctly to the printer. You should be able to hear it on another phone extension when your fax modem dials.

Apr 05, 2009 | Canon PIXMA MX300 All-in-One Printer

1 Answer

Black marks only when faxing


check the Scan glass where you put the original to fax, there should be a door to open and see a small strip of glass, clean it.

Nov 17, 2008 | Canon FAXPHONE B640 Plain Paper Bubblejet

1 Answer

Reciever gets a black page


It sounds like you have a bad scanner unit.

Nov 10, 2008 | Office Equipment & Supplies

1 Answer

Faxing multiple pages


reinstall the printer software. deleted the existing printer software first.

Sep 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Faxing multiple pages


Open the document feeder (number panel). Make sure that a switch actuator is not stuck down.

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1 Answer

Faxing multiple pages


If it's only one page.. just place it on the glass face down.
When faxing muliple pages you must place them in the automatic document feeder located on top of the machine.
Place all originals print side up (up to 35 pages). A message will show up in the display letting you know original were loaded up properly. Let me know it this helps.

Apr 02, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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