Question about Sharp R305KS Microwave Oven

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I have a Sharp R-305KS stainless microwave. It is about 1 year old and until recently, I haven't had any problems with it. About two weeks ago the cancel button on the front panel started to work intermittently, and then stopped working altogether. Within a few days, the other buttons stopped working, and now none of them seem to work. I've unplugged it, and plugged it back in again, which doesn't seem to make a difference. The display still works, so it looks like it has power. The front panel doesn't work at all anymore. Any ideas?

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Hi and welcome to FixYa, I am Kelly.

This microwave has a 1 year warranty. You are going to need a new keypad to correct your symptom. Let Sharp pay for it.
http://www.sharpusa.com/~/media/15710197EE3140AD888B896ACDC912DD.ashx
(Choose "open" ) Then go to page 2 for contact information. Page 3 sates Parts and Labor 1 year.

Thanks for choosing FixYa,
Kelly

Posted on Apr 07, 2011

Testimonial: "thank you, I'll try to get it warranted. Not sure if it's just under, or just over 1 year."

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