Question about HEWLETT-PACKARD Hewlett Packard HP-Compaq Genuine 217095-001 20 GB 4200 RPM IDE 2.5 Inches NoteBook . Pull. In Stock. Hard Drive

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I can't connect to my access point. my compaq 420 presario's driver proper installed and the wireless switch was on. what's the problem?

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  • Brian Sullivan
    Brian Sullivan Apr 07, 2011

    what access point and what driver and wireless is this internet

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If you are refering to your internet connection
you might have put in the wrong password or user id check to make sure you have put these in correctly first make sure the caps lock is on/off what ever applies to your user and password id that you provided to your ISP
also
make sure your modem/routers settings are correct ie:password user name,firewall settings to allow your internet to connect also test the lead/s whether usb or ethernet you might check your modem first to make sure that you are getting a connection
click start control panel administrive tools computer management device manager scroll down network adapters + expand Ethernet driver right click you will have options to update driver disable uninstall or select properties general you will have the options to troubleshoot or to update driver rollback or uninstall
a yellow? question mark means you need to install/update driver right click to install driver
last resort ring your ISP internet sevice provider get them to check your modem for internet access online
hope this helps

Posted on Apr 07, 2011

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