I was having problems with my wireless. I reset the router (probably a bad idea) and then i was left with no connectivity at all. All the lights are on and green, even the DSL light, but no internet light. I plug directly into the router with a working ethernet cable, and still no internet. 2 Pc's and 1 laptop in my household all have the same problem now. Do i have to reconfigure the router or something? Thank-you.
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Re: After router reset, no connectivity
Yes, you need to setup your internet again. Use the CD provided. If you dont have the cd, go to your modem's home page (usually type "192.168.1.1" in Internet explorer) and look around until you see user name and password. enter all of your info there. if you dont have the user name, password, etc., call your internet service provider. they will give it to you.
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It's a common problem with wireless routers, especially with certain ISP's, there's several theories about why this happens including cheap parts and software on the routers but it can be much worse if it's over a cable connection. Possibly because the MTU is higher on cable networks than wireless ones. This issue doesn't seem to affect wired connections to the routers as much. ie you may still get a working wired connection even if the wireless isn't working.
Certain makes are known to behave this way, with certain ISP's. eg in england there's a cable company called virgin media, belkin routers really don't seem to like them, but netgear seem to work much better, which is probably why virgin recommend netgear and will only supply netgear routers themselves.
Try changing the channel id if it's wireless, as there may be a lot of interference around you and this may or may not have a bearing on this issue. If that doesn't help then ask your isp what make they recommend as they should have an idea of what will work best, at least the tech support dept should.
In my opinion the best makes of routers are netgear and linksys. I also like belkin although they aren't as good as they used to be, and as mentioned can suffer from this problem quite badly in some cases. As you are with a cable
You will never completely eradicate this problem, all wireless
routers will need resetting now and again, but it should be weeks or preferably months
between each time. Cisco routers may be more reliable but they're business routers and are very expensive, and probably a bit more complicated to setup.
ps. I used to work for virgin media as tech support.
Do you mean the key to log onto your wireless network? Plug a computer directly into the wireless router via the ethernet cable and go to 192.168.0.1. or 192.168.1.1in Internet Explorer. I believe one of those default address for netgear routers. Login to the router, the default login is login:admin password:password then select 'wireless settings' on the left and you should see the key.
If any of the default info has been changed and you cannot login, you will need to reset by pressing the reset button for 30 seconds. But you will have to reconfigure the wireless network and reconnect all computers that were previously connected.
try first resetting your router. then try relocating the router, have it away from interferences such microwave,refrigerators, or any gadgets that emits electronic noise. if still the problems persists, try checking on the router's manual, or the website of the router manufacturer.routers have different specific step and procedure on how to setup wireless connections
You probably dont need to get any cd, but here is a basic setup.
1. First reset router to factory specs..there is probably some sort of reset hole on the router. With router disconnected Stick paper clip inside and hold while you turn back on router about 10 seconds.
2. Next with computer and Modem turned off plug the Ethernet cable from the modem to the WAN port on the router.
3. Next plug an ethernet cable from the router to the PC.
4. Turn on Modem, then PC it should get you on the internet.
5. Usually the Wireless portion is defaulted to ON, so knowing you have a wired connection, you can now try with your wireless device.
6. Windows will find this signal and it will give you an option to connect to it. When you get an IP address, you will be on.
To get into more advanced setup, you will need to get into the router.
Try It you should be alright