Question about B&W Bowers and Wilkins Zeppelin iPod Music Speaker System

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Remote works intermittently changed battery also been sent a new remote and still the same this is on a Zeppelin iPod dock Cheers Chris

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If the remote has been changed and the batteries changed, it would suggest the the remote interface has a problem, this is on the opposite side to the led. check to make sure the speaker cover has not slipped or been moved across to mask it, or that the clear plastic is not damaged or marked.

if this is an older unit and the power supply and interface boards have not been changed I would contact b and w service and tell them about your problem and ask if your serial number unit has been had the power issues rectified.

Posted on Apr 13, 2011

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I have a Gigaware black remote control no model number, serial number, or part number. I was just wondering if someone can help me figure out what it belongs to? Your help would be greatly appreciated


Hi Chris.

Gigaware makes all sorts of remote controls, including ones for gaming consoles, DVD players. Judging by the similarity in picture posted, it appears to be a model 13-140 for a compact CD system. See this posting on eBay to cross-reference the picture:
GIGAWARE 13 140 Compact CD System with Dock iPod iPhone Remote Control

Hoping that helped.
Cheers
D

Nov 30, 2015 | Televison & Video

1 Answer

My Zeppelin won't respond at all despite a "soft" reset. The standby light is flashing, and it registers the iPod...but no sounds...any help? Brgds jf


1) if the light is flashing red then the problems is with the power supply.
2) if blue, when you say it registers the ipod, is it just charging or does the zepplin remote control show any communication to your ipod. (or does it just show that it is charging?)
3) try the rear input to see if that works, if it does, this would point to either your ipod or the docking arm.

if this is a z0/z1 or early z2 model, contact point of sale or b and w service as their are known issues with these models, (if you have not sent it back before, if you have sent it backbefore there should be a two year warranty on the product!)

hope this helps.

Apr 24, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My zeppelin speaker is not connecting properly to my itouch. When docked, my Itouch plays music, but no sound from speaker & the remote will not operate my itouch. (it used to work fine).


if it charges, and there is no red flashing light, probably the board that feeds the arm, or the arm itelf, as different ipods have different connections. if the aux feed words it is the arm.

Jan 07, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

I have an iPod Touch 4 with iOS version 4.1 It has been working flawlessly for 2+ months. Today when I shut my B&W off (while the iPod was docked), I got the flashing red light. I unplugged the...


these all relate to the power supply, sometimes when the board is faulty the aux works fine, the red light flashing may only occur when the ipod is connected, but it is all part of the same known problem. contact seller or b and w service, they should fix it.

Nov 01, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My remote doesn't work. I put in a new battery; still doesn't work. Bought a new one from Bose.com, new one doesn't work. Am I doing something wrong? Do I need to reprogram or reset the Sounddock?


Had the same problem. I resolved it by removing my iPod from the dock and unplugging the SoundDock. I waited a few seconds and plugged the SoundDock back in. I then placed my iPod back into the dock.


I played a song and tried to use the right/skip button to skip to the next song. At first it didn't work. Then, I held the right button down for a few seconds. After that, all buttons worked just fine.


I hope this works for you. In case it doesn't, here is what the user manual says:


• Remove your iPod from the dock, wait five seconds, then firmly reseat the iPod in the dock.
• Try the remote from a different location. If it works there, check for interference from bright room lights or sunlight. Wipe off the small lens on the front end of the remote with a clean, dry cloth.


• Make sure there is a clear pathway between the remote lens and your SoundDock system.


• Remove and reinsert the battery as shown on page 6.


• Replace the remote control battery as shown on page 6.

Apr 22, 2010 | Bose SoundDock® (Black) Docking Station...

1 Answer

Onkyo RC-729E remote for a DS-A3 iPod docking station. The remote seemed to work sometimes when I first got it. Few days later it does not work at all. Have tried changing batteries. Any other things...


The issue turned out to be that the iPod was not seated in the dock correctly. The adjustable back was adjusted too far forward so it was docked improperly. Correcting this corrected the remote issues. Everything works great now.

Jan 03, 2010 | Onkyo Televison & Video

6 Answers

Bose Sound Dock remote control - only volume works


My remote worked perfectly until I changed the battery. The original battery was CL 2032 and I replaced it with DL 2032. After replacing the battery, only the volume control works. The off button will only fade the sound while the button is depressed. Release the button, and the volume returns to the original level and the unit remains On.
None of the other buttons work.
If you've found a solution, please post it here.

Oct 03, 2009 | Bose SoundDock® (Black) Docking Station...

2 Answers

Does the new bose dock station charge the new ipod touch (32g)?


The new SoundDock II charges your new iPod touch and is fully compatible all iPods and the iPhone 3G. Also the SoundDock Portable will do this. But..
Better news-> Call Bose. They can upgrade the 30-pin connector to charge via USB-only and function with the remote as well. $99. This will make your iPod touch 100% compatible and somewhat future-proof your SoundDock. If the SoundDock was purchased within 90 days (at full retail price), they will do the upgrade for a smaller fee or even free I think.. (new 1 year warranty given with repair/mod) btw- This is an Apple issue, not a Bose issue. All 3rd party iPod connection devices had to make this change at some point.

May 31, 2009 | Bose SoundDock digital music system...

2 Answers

JBL Radial Remote stopped working.New battery replaced no avail.


Turn on the JBL with the ipod in place, turn off at the mains plug, turn back on, turn on your JBL and the remote should work.

Jan 12, 2009 | JBL (JBLRADIALWHT) Speaker System, Docking...

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