Question about Office Equipment & Supplies
You do not mention the manufacturer name and model number of the printer? it is Canon?
Error code 5010 is a carriage jammed error. You loosen up the jammed carriage.
Please try this solution.
Turn off the printer and remove all the ink cartridges if it can be remove.
If not, use your hand to go to the position where you can remove the ink cartridges.
Once remove, clean the print head with a clean soft with rubbing alochol and then run the printhead into a paper until ink flows.
Do not return yet the cartridges.
Now move the carriage using your hand in the other side ( From left to right and then right going to left). This is to release carriage lock jammed.
After that, return all the cartridges and check if error message disappear.
Please post comments if you need more help. Regards
Posted on Apr 07, 2011
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Posted on Jan 02, 2017
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