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I have a discontinued phone and have lost the instruction book and need to figure out why the fax machine is not letting the answering machine pick up.

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You have both the fax machine and the answering machine on the same phone line.
The fax machine and the answering machine are set to answer in a certain number of rings.
In your case the fax machine is set to answer the line in less rings than the answering machine. You have to increase the number of rings of your fax so that the answering machine will work.

Posted on Aug 24, 2008

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