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How do we program speed dial numbers in our Avaya Merline ETR-18D. We cannot find a manual.

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Try this one and pay close attention to page 158 http://support.avaya.com/css/P8/documents/100017320

Carl

Posted on Apr 08, 2011

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Posted on Jan 02, 2017

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How to pick the call from other extensions


I have downloaded several manuals for the Avaya by searching online, some are good basic user guides and some very technical. You can pick up a call in several different ways - here is a copy from the manual on call pick ups:

2.2.2 Call Pickup
If you hear another phone ringing, there are a number of ways that you can answer the call if you know the user, group
or line being called.

1.If already on a call, end the call by pressing Drop or put it on hold by either pressing Hold or pressing the
button which the call is on.
2.Press an idle Intercom or Call Appearance button.
· To pickup a call ringing at a particular extension:
Dial 6 followed by the extension number at which the call is ringing or parked.
· To pickup the longest waiting call in a pickup group:
Dial 66 followed by the pickup group number (1 to 4).
· To pickup the call ringing on a particular line:
Dial 68 followed by the two digit line number.
3. You can continue the call handsfree or switch to using the handset or headset (press the HEADSET button).

To Create a Call Pickup Button (ETR 18D/ETR 34D Phone)
1.At the phone press Feature 00.
2.Program Extension: is shown on the display.
3.Press the button that you want to edit or enter a number between 03 to 80 to select a button. The current setting
of the button is displayed.
4.Press the first intercom or call appearance button.
5.Dial 6 followed by the target extension number.
6.The button function is changed to Call Pickup followed by the target extension number.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then
placing it back in the cradle.

To Use a Call Pickup Button
1.Press the Call Pickup programmed button

May 29, 2014 | Avaya Corded Phone avaparp18d

1 Answer

How to active the follow me feature on a avaya partner phone 18d ?


Activation is easy, programming not so much. It's F11. There are about 10 conditions that have to be met, like the number has to be in peronal speed dial and call coverage needs to be on for outside lines to forward.

The form is F11.xx.xx

Carl

May 12, 2012 | Avaya Corded Phone avaparp18d

1 Answer

Erase an old speed dial #


Once you are in a programming mode and need to Remove press second row 4th buton from right to left.
This is an overlay
Second Row from right to left: Next Procedure, Next Item, Next Data, Remove
Third Row from right to left: Prev Procedure, Prev Item, Prev Data, Enter.

Apr 10, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Avaya 18D unable to make outgoing calls


Sounds like you changed your line selection. Changing line selection on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

enter **
press the lit line in the order you want the to be used, i.e. line 2 then line 3 then line 4 etc.
enter ** when finished with line selection
.
Press feature "00" to logout
Hope that helps

Mar 20, 2009 | Avaya Partner 18D Display Phone (315807BA)

1 Answer

Euro style 18d how to program memory keys


The Avaya website (www.avaya.com) is loaded with manuals, you just have to know where to look.. Here's one http://support.avaya.com/elmodocs2/partner_acs/r7/518457701_2.pdf

Page 13 tells you how to program a button (ie FEAT 00 button dial the number and press FEAT 00 again to exit). Page 16 tells you how to program personal speed dial number from the 20 bins 80-99 allotted to your phone.

Carl



Nov 11, 2008 | Lucent PARTNER18 Corded Phone

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