Question about Canon DR-4010C

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Our new Canon DR-4010C continually have double feeds or misfeeds. The rollers are new, so there is not any wear on them. Is there a fix for this frustrating situation?

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Hi, you can check in scanner setting in last parameter ie in other there is one option detect by ultrasonic. if you have select tht option pls deselect it and check ones

Posted on Jan 25, 2013

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Posted on Jan 02, 2017

mohanchennai
  • 490 Answers

SOURCE: dr 5010c feeds one to five sheets, then stops

Clean the rubber rollers (pickup and ******) with a damp cloth, loosen the papers to be scanned. Clean all the rollers in the scanning path. What is the eror that is displayed? Download the user manual from this site http://www.usa.canon.com/opd/controller?act=OPDSoftwareAct&fcategoryid=2341&modelid=11293 (5010um.pdf). Change the rollers if they are old.
S. Mohan, Chennai, India

Posted on Apr 17, 2009

mohanchennai
  • 490 Answers

SOURCE: do you have part numbers for the pick up, feed and

8927A004 is the part number for exchange roller kit
S. Mohan

Posted on Jan 09, 2010

  • 4336 Answers

SOURCE: Are you able to send

You can get the correct drivers from Canon for free. Get teh correct one for yoru printer and OS.

Posted on Oct 27, 2010

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1 Answer

Not Enough Memory Canon DR 4010C


There is no 'User memory' in Dr 4010C. The memory available is sued as a buffer for processing scanned images. You need to have 'memory' i.e., storage space in your harddisk. If you are scanning in Color, you need larger space.
S. Mohan, Chennai, India

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Are you able to send me a driver for: Cannon DR 5080C Cannon DR 4010C rgds BT


You can get the correct drivers from Canon for free. Get teh correct one for yoru printer and OS.

Oct 27, 2010 | Canon DR 5080C Path-Through Scanner

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Misfeed from the rear tray. The rear tray feed is not working. When it tries to feed it bends the right corner of the paper and then I get a misfeed message. I can't use the printer to print 4x6 photos...


there could be a teenie piece of paper stuck in the feed path causing this to happen, you have to visually inspect and ensure it is clear. Use plain paper to test.

rollers may also contribute to problems with feeding paper its good you tried that too.
lastly maybe the photo paper is too thick for that printer?

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If you have de-stapled papers, the papers may still be held together where it was stapled. Fan the papers before feeding, Check if the '******' roller (the light brown bottom roller) is clean.
S. Mohan

Feb 16, 2010 | Canon DR-7580

1 Answer

Dr 5010c feeds one to five sheets, then stops


Clean the rubber rollers (pickup and ******) with a damp cloth, loosen the papers to be scanned. Clean all the rollers in the scanning path. What is the eror that is displayed? Download the user manual from this site http://www.usa.canon.com/opd/controller?act=OPDSoftwareAct&fcategoryid=2341&modelid=11293 (5010um.pdf). Change the rollers if they are old.
S. Mohan, Chennai, India

Apr 16, 2009 | Canon DR-5010C Scanner

1 Answer

How do I clean the rollers on a canon DR-3080CII The paper seems to be slipping a little.


Lightly dampen a cloth with water or rubbing alcohol. Gently rub across the roller side-to-side, rotate a little, and continue until you've gone all the way around. The most important rollers are the 3 at the paper feeding area  (2 top & 1 bottom). The bottom roller will be harder to turn than the top 2. Just be gentle & patient to avoid tearing the rubber. Frequent light cleanings are better than waiting for problems to crop up.

Apr 06, 2009 | Canon DR-3080CII Path-Through Flatbed...

1 Answer

Does anyone know the difference between a canon ****** roller and an exchanger roller on a canon dr-2080c scanner? I am looking to replace the rollers that are ageing and now "picking" up more than one...


The exchange roller kit has all the tires that pick up the paper in the kit (feed, separation, and pick up tires). I think the other tire you are talking about is just one tire not the set.
Also check to see a switch on the scanner that is used for single feed or multiple feed. If its on single feed it will multi feed all the time. You can clean the tire with rubbing alcohol too, to see if your double feeding goes away.

Jan 25, 2009 | Canon DR 2080C Path-Through Scanner

1 Answer

Canon DR-2080c - Replacing rollers


Check for a switch on the scanner that is made to feed single pages or multiple pages. If it is on single page it can multi jam all the time.
As far as the rollers go there is a pick up roller, separation roller, and a feed roller. You can clean them with rubbing alcohol to see if its indeed the tires that are bad. The exchange kit has all three tires in it that are user replaceable.

Jan 25, 2009 | Canon DR 2080C Path-Through Scanner

1 Answer

Canon DR-3080cii paperjam


The 3 paper sensors are located along the center of the paper path. They are: Registration (lever type) on the bottom between separation & registration. Look for lever damage or torn paper. Scan Start (reflective) on the top between registration & front reading roller. Clean the sensor window with qtip & alcohol. Delivery (lever) at the eject roller. Same as reg, but harder to see due to location.The feed roller exchange kit is 6915A001. The rollers in this machine are not considered user replaceable. 

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1 Answer

No paper detected


Try cleaning the rollers if that doesn't work, remove all of the rollers (feed seperator and retard) then simply reinstall them. This fixed the errors we had.

Feb 14, 2007 | Canon DR-7580

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