Question about Sony Mavica MVC-FD91 Digital Camera

24 Answers

Pseudo-Negative Image & Black Hand

The view screen is showing a pseudo-negative image instead of a color image. I tried to use the white balance to correct, but it didn't help. There is also a black hand in the upper right-hand corner & I'm not sure why or what is indicates or how to get rid of it. Can you help? Thanks!

Diana

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  • 30 more comments 
  • rybaarch Aug 06, 2008

    It doesn't print the black hand, it looks like part of the menu option type items on the display screen.

  • rybaarch Aug 06, 2008

    I believe everything is set to automatic. I'm trying to let it sit without a battery to revert everything back to default to see if that works.

  • rybaarch Aug 06, 2008

    This camera doesn't have a menu that allows for those choices to be made....unless I'm really not understanding how it works. I have the manual; I don't see those options for settings.

  • rybaarch Aug 20, 2008

    This link took me to a solution for the MVC-FD100. I have an FD91. I searched the site to see if they had a similar offer to fix the FD91, but they did not have one.

  • rybaarch Aug 20, 2008

    The link suggested to solve the problem is for the MVC-FD100. I have the MVC-FD91. I searched for the same offer to repair under my model, but there wasn't one offered.

  • rybaarch Aug 20, 2008

    Just restating the problem here:
    I have a Sony MVC-FD91 camera that uses 3.5 inch diskettes and can make digital photos or short videos. When you are looking at the display screen it looks more like a negative image with some color. It is difficult to see what you are framing, especially outside. When you print the photos, they are fine. I tried to use the white balance to correct this, but it didn't change it at all. Any suggestions? Thanks!

  • rybaarch Aug 20, 2008

    I did try the reset...no luck.

  • rybaarch Aug 20, 2008

    Thanks. I'm hoping someone else might now something about this specific model that will help.

  • rybaarch Aug 20, 2008

    I'm going to see if I get any responses for this specific model.

  • rybaarch Aug 20, 2008

    Proton,

    Thanks for all the helpful information. I've been all through the manual. I downloaded that before I posted on here. When you say a software problem....is that something that can be reinstalled using the website...like installing a new driver? Thanks!

  • rybaarch Aug 20, 2008

    The link you sent me to doesn't show my anything for 'special feature' or 'other feature.'

  • rybaarch Aug 20, 2008

    I had a suggestion on switching the setting from neg. image option to normal. I'm trying to find out if that is something I can do on this camera. I'm hoping you're wrong :)!

  • rybaarch Aug 20, 2008

    I'll see if I can get a decent shot of it. I'll have to bring in another camera to take a picture of this one! I'm getting swamped with responses and need to do other work the rest of today. Thanks to you all!

  • rybaarch Aug 20, 2008

    I need time to follow through on some suggestions. I'll get back on here tomorrow to let you know if I have any luck. Thanks!

  • rybaarch Aug 20, 2008

    The only items offered in Menu are: clock set, beep, disk tool, delete, copy, protect.

  • rybaarch Aug 20, 2008

    I'll check into this and let you know. Thanks!

  • rybaarch Aug 20, 2008

    Thanks, I'll see if it helps and let you know.

  • rybaarch Aug 22, 2008

    To date, nothing has helped. It looks like I'll have to live with it or pay to have it replaced.

  • rybaarch Aug 22, 2008

    Sorry! I forgot about the photo. I'll bring in my camera from home on Monday.

  • rybaarch Aug 22, 2008

    The link that was sent is just a review.

  • rybaarch Aug 22, 2008

    Thaurfen,

    You sent me 6 e-mails with the same link and it's just a review of my camera.

  • rybaarch Aug 22, 2008

    Maklean,

    Why am I getting multiple e-mails every time someone offers a solution?

  • rybaarch Aug 22, 2008

    welcomejee,

    I'm also getting multiple e-mails with the same comment from you.

  • rybaarch Aug 22, 2008

    libra_eng,

    tried everything you suggested, no help.

  • rybaarch Aug 22, 2008

    geemarie,

    I've been to the site you suggested. I may have to give in and have the LCD screen replaced.

  • rybaarch Aug 22, 2008

    Kakee,

    Holding the power button for 10 seconds did NOT fix it.

  • rybaarch Aug 25, 2008

    Lee...

    I'm going to try sending a pic of the screen to someone before I give up all hope.

  • rybaarch Aug 26, 2008

    Toddg,

    When I look through the view finder instead of using the LCD, everything is in normal color. I didn't understand this sentence: "It would appear, the steadyshot and AE (Auto Exposure) switches were switched off, and then the AE was set to way - which resulted in created the negative effect." What does 'the AE was set to way' mean? Thanks!

  • rybaarch Aug 26, 2008

    checkitright,

    Looked at page 44. I don't have any display with a C or an E or anything else showing.

  • rybaarch Aug 26, 2008

    Steve Rand,

    I don't have the mention option you sent over. I have, in the lower left-hand corner 4 items:
    -EV, +EV, MENU, & a circle symbol w/ a line or watch hand on it. When I click on Menu, I get: Clock Set, Beep, Disk Tool, file Number, Flash Level, Image Size, Quality, Rec Mode.

  • rybaarch Aug 26, 2008

    JigSaw007,

    I don't consider replacing the solution...fixing it without replacing is a solution.

  • rybaarch Aug 27, 2008

    Basti,

    I don't understand what you wrote.

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24 Answers

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Go to special features and switch off reverse picture (negative picture)i seems as if the lcd is fine, just try the special features before giving up and sending it in ;-)

Posted on Aug 27, 2008

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  • Sony Master
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Lots of suggestions but no answer's, I believe you have a hard fault, the CCD or other circuit issue, there are allot of electronics in that little camera, have you ever dropped it?

Posted on Aug 26, 2008

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  • Sony Master
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The bad news is that Sony isn't supporting that camera line anymore. If the menu settings are not fixing the problem then the CCD has gone bad in it. While it may appear to be a setting feature for special effects it really isn't.

I've gone through these cameras before (2 mavicas in 8 years) they do funny things over time. You may just have to get a new camera. Thankfully one that doesn't have a disk drive to it.


Posted on Aug 26, 2008

  • Tim Babcock
    Tim Babcock Aug 26, 2008

    If it's the LCD unit going bad on it, your'e going to have trouble finding parts for it. You may be able to find a replacement camera on EBay if you still want to continue using the camera line.

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If it was a setting problem it would have gone by resetting the camera, taking battery out.
This is a faulty LCD or a faulty connector.
If the pictures camo also in negative when transferred to computer then camera pcb is faulty.
In either case you need to take the camera to a shop for repairs.

Regards

Posted on Aug 26, 2008

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Hi-

Aperture priority or effects- functionality on the aperture lens.

hope this helps

Posted on Aug 26, 2008

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To reset the camera
1) Close the LCD monitor to turn off the
camera and remove the power supply
(battery pack or AC adapter) from the
camera, then reattach it.
2) Select [FACTORY PRESET] from the
MENU.

Hope this may help;

Regards,
VOTIT

Posted on Aug 25, 2008

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This sounds like an internal "logic" issue or connection problem. Just to be sure I understand the problem correctly, the picture is there and clear but rather than the expected colors, you are seeing a negative picture correct?

One other question comes to mind... When you down load a picture that you have taken, is it normal in color or does it appear like a negative as well?

Thanks,
Dan

Posted on Aug 25, 2008

  • ABRsvcs Aug 26, 2008

    Since the viewfinder shows the correct picture, that eliminated the CCD (part that receives the picture) and the video processing sections. The problem is either the LCD panel itself or the conversion chip that controls the panel. At this point, a replacement panel is the most likely cure. You can either purchase hte LCD panel and replace it yourself or have the LCD replaced by a servicer.



    Dan

  • ABRsvcs Aug 26, 2008

    Apparently you don't want to hear what the "solution" actually is. Your problem can br traced to a few possible issues:



    1) The driver IC for the LCD panel is defective.



    2) The LCD panel is defective and needs to be replaced.



    3) The ribbon cable between the main camera board and the LCD panel is broken.



    The LCD panel can not be repaired it must be replaced. The same goes for the ribbon cable. Unfortunately without seeing the actual camera, any additional diagnosis from a remote location is not possible. Armed with the information presented here, you should be able to get a repair estimate from a local repair shop if you don't want to repair this yourself or are uncomfortable repairing this yourself.



    Please keep us posted.



    Thanks,

    Dan

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Replace the screen

Cheers

Posted on Aug 25, 2008

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So you have found this menu:
And checked in "P.EFFECT"?
Pseudo-Negative Image & Black Hand - 62e0c6f.jpg
And it's not on "negative art" or whatever it is called?

Posted on Aug 22, 2008

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The black hand means : steady shot (good for keeping images still if camera is shaking) look at page 36.
On the right there should be an self diagnosys indicator/time indicator C xx xx you can use this to find out what mode the camera is in go to the manual section and look up hte codes.
If it is a C you can reset it yourself. page 44

Posted on Aug 22, 2008

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Its definitely the LCD screen or what actually controls the LCD. I would send it in for repair. You can find your local authorized service center here:
http://eservice.sony.com/webrma/web/index.do
If you need any further assistance please let me know. I hope you found this helpful if so I would greatly appreciate if you could accept and rate accordingly.
Thanks,
Lee

Posted on Aug 22, 2008

  • Lee A.
    Lee A. Aug 25, 2008

    Ok, you go ahead and give that a shot and if it doesn't work out and you need to have it serviced I hope you will reconsider and accept and rate my solution accordingly. Out of all the help I would hope you found someone's help, helpful and would have a moment to accept and rate their solution.
    Thanks,
    Lee


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Hold the power button for 10 seconds then release it

Posted on Aug 22, 2008

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See also if link below helps in your camera repairing
http://www.avrepair.com/mavica/

Posted on Aug 22, 2008

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Check this out

www.imaging-resource.com/PRODS/FD91/FD91A.HTM

Posted on Aug 22, 2008

  • ritchie dempacco
    ritchie dempacco Aug 22, 2008

    try this site
    www.eserviceinfo.com/index.php?what=search2&searchstring=MVC-FD91 - 29k -

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Things You Can Fix Yourself:

The common problem that can be detected and fixed without much hassle is the digital camera lens. Most of the time it is due to careless handling or improper setting that the lens ceases to function leaving you baffled over the matter. Most of the time, it is due to the improper alignment of the lens. You will encounter system error messages on the LCD. In such circumstances the camera is not able to focus and the result is worse pictures. You can simply realign the lens or reset the zoom barrel guide pins and you will find your digital camera working as usual.

There are some other minor and common problems such as broken battery cover, broken hinges on memory card doors, cracked LCDs, etc. But if you are not sure about the problem, it is wise not to handle it. Rather you can take your digital camera to an authorized repairing center.

However, before visiting any repairing center or technician you must take check certain common things. There may be some minor problems that you can identify yourself such as:

1 - Sometimes, it is very likely that you might have hit the wrong button or have changed the menu for which the device does not work properly.

2 - If the battery of your digital camera is running out of power, it is most likely that the digital cameras will not work. Ensure if thing improves when a fully charged cell is inserted into the digital camera.

3 - Sometimes, it is necessary to reset the camera through the menu or by removing the battery for 24 hours.

4 - The camera may not turn on if the memory card is full.

These common problems can not be really considered as a serious problem for the digital camera. But a novice user of the gadget may find it difficult them troubleshoot.

Selecting Repairing Service Station:

If the small efforts are not enough to fix your camera, visit an authorized service station in stead of asking any ordinary technician. The technician in the service station should have experience of fixing several brands and models of digital camera.

Moreover, both the user and the technician should have the ability to distinguish between marginal repair and quality repair. A little bit of confusion in this regard may cause damage to your precious digital camera.

Each model of digital cameras requires special tools to fix the errors and reliable service centers have these specialized tools and skilled technicians to properly service and safeguard the digital camera. Efficient diagnosis and repairing of digital camera depends largely upon specialized tests, appropriate equipments and expert technician.

The high-end and sophisticated device like digital camera requires a lot of concern and careful handling which is of paramount importance for longevity of the digital camera. However, the repair process of digital camera also needs the same amount of care and attention. You need to have adequate knowledge of handling digital camera to avoid any kind of trouble.

Posted on Aug 20, 2008

  • hemant somaiya
    hemant somaiya Aug 22, 2008

    can i know where hve u reached in solving ur problem

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This is an unusual problem. I would reccomend going to this site and chatting online with a sony support technician.

http://esupport.sony.com/US/perl/model-home.pl?mdl=MVCFD91&LOC=3

Posted on Aug 20, 2008

  • Gayle Ashbach
    Gayle Ashbach Aug 21, 2008

    Has your problem been solved?

  • Gayle Ashbach
    Gayle Ashbach Aug 22, 2008

    I thought was what you would need to do. I'm glad that you are closer to finding the answer.



    Have a great day and thank you for using Fix YA!

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Here in this link you can see in SPECIAL FEATURE, you can select negative image option . u have just to disable that or change the special feature option to normal image.
http://articles.techrepublic.com.com/5100-10878_11-5033401.html

regards,

Posted on Aug 20, 2008

  • 8 more comments 
  • SALMAN NASEER Aug 20, 2008

    check in my mentioned link , the OTHER FEATURE and then at the end is,, SPECIAL FEATURE





    goodluck dear

  • SALMAN NASEER Aug 20, 2008

    u can do a driver update or reinstall it thrg. that link



  • SALMAN NASEER Aug 20, 2008

    scroll down in the link and u will see, after AUTO exposure....

    the 2nd option after this is OTHER FEATURE and in this the last mini titile is SPECIAL EFFECTS...



    check it again dear... i can see it as it is mentioned there.

    do a keen view there..



    regards,

  • SALMAN NASEER Aug 20, 2008

    im coping it for u.........



    Auto-exposure and white balance
    The auto-exposure and white balance features assure correct exposure of your subjects automatically. White balance adjusts colors to match as close as possible the true colors in your subjects. Manual exposure lets you adjust the exposure as you see fit for complete control of the image quality. There are six pre-programmed auto-exposure modes:


    • Spot Light-Metering Mode—Used for recording subjects when there’s a strong contrast between the subjects and background.
    • Low Lux 1 Mode—Used for making subjects brighter in insufficient light.
    • Low Lux 2 Mode—Used for recording a dark picture more brightly or for making the movement of an object seem livelier.
    • Sunset and Moon Mode—Used for recording subjects in dark environments. This mode will require you to use a tripod to prevent the picture from being blurry.
    • Landscape Mode—Used for taking pictures of distant objects, such as mountains outside a window.
    • Panfocus Mode—Used for changing focus on different subjects quickly.


    For the best results, you can manually control exposure with seven different settings (-1.5 to + 1.5 EV).

    Other features
    Now I’ll list some of the other features of the MVC-FD88:


    • LCD screen—The 2.5-inch LCD screen has backlight and brightness control. The photos you take are displayed on the screen similar to how they’ll appear on your PC.
    • Whole Disk Copy—This feature enables you to copy your pictures right inside the camera. images saved in the MVC-FD88’s temporary memory can be copied to a new floppy. In addition to image files, you can save and copy Excel, PowerPoint, and Word files.
    • Flash—The built-in intelligent flash has three modes: On, Off, and Auto Adjust. You can also set the flash to automatically turn on in low-light conditions.
    • Picture freeze—After you take a picture, you can continue to hold down the shutter button to keep the picture displayed on the LCD. To play back all pictures on a floppy, you can go to Play Mode and view them individually, in a slide show format, or with the Index feature, which shows up to six pictures on the LCD at a time.
    • Shutter speed—The MVC-FD88 has shutter speeds that range from 1/60 to 1/4000 seconds. This wide range of shutter speeds allows you to capture fast-moving objects and freeze them in motion.
    • Special effects—The MVC-FD88 has four built-in special effects: Negative Image, Sepia, Black and White, and Solarization



    here u can see

  • SALMAN NASEER Aug 20, 2008

    study the manual to change it

  • SALMAN NASEER Aug 22, 2008

    dear,

    have u checked it in details. if not then try it..



    regards,

  • SALMAN NASEER Aug 22, 2008

    did u select the image selection from negative to normal mode.

    was the sign disappeared..



    regards

  • SALMAN NASEER Aug 22, 2008

    if nothing happens with this, then finally u have to get it repaired by its owner as they have highly skilled specialist to the specific product with complete aparatus for it.



    thanks

  • SALMAN NASEER Aug 22, 2008

    ok,

    its mean that didnt support then it my humble advise to check it by a Sony experts near ur zone.

    they will better treat it.



    thanks

  • SALMAN NASEER Aug 23, 2008

    dear,

    i was highlighting that feature so that u try for changing the setting. thats way i was prompting that features of negative image, sapia , black and white etc..



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Dear Sir/Madam,

Just reset and try again or Else.......

Some cameras have a RESET button built into them or a menu option to reset the camera to the default settings. The manuals of some camera models may have instructions on how to initialize the camera, which is another name for resetting the camera to the default or original factory settings. Refer to the instruction manual supplied with your camera for specific information regarding the availability of a RESET button or menu option to initialize or reset the default settings.

Otherwise, continue with the manual reset procedure below:

  1. Turn off the camera.
  2. Ensure the camera is not connected to an AC power adapter.
  3. Remove the battery from the camera for 15 seconds.
  4. Reinsert the battery.
  5. Turn on the camera.
NOTE: If the issue is not resolved by performing a reset procedure, service may be required .

thanks
good luck

Posted on Aug 20, 2008

  • Asfiya Ahamed
    Asfiya Ahamed Aug 20, 2008

    Sir,

    The MVC-FD91 has four built-in special effects: Negative Image, Sepia, Black and White, and Solarization. You have choose the Negative Image, So try to look and get into menu settings and change it to other options.


    good luck


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Go to your nearest sony support center in your town and make sure you have the warranty card or receipt. they might help you in your problem. hope that helps!


CHARCOIS

Posted on Aug 20, 2008

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Hello,
Its amazing I got your post on Aug.19, instead of Aug.06. Anyway, your camera has problem with CCD Imager IC and needs to replace this part. Please check its symptoms at Sony Weblink and contact Sony for further details of free repair. Hope this info will helpful for you.

Posted on Aug 19, 2008

  • 7 more comments 
  • Shahid Electronics
    Shahid Electronics Aug 20, 2008

    You can talk to Sony for free repair. Many models of Sony cameras fall in their list. If they dont accept as free repair, paid repair is only option.

  • Shahid Electronics
    Shahid Electronics Aug 20, 2008

    Can you take snap of camera LCD, shows its problem and post here. It will help me to rectify the problem.

  • Shahid Electronics
    Shahid Electronics Aug 22, 2008

    It was requested you to paste its problem snap here to understand the problem but you didn't yet.

  • Shahid Electronics
    Shahid Electronics Aug 22, 2008

    I can give you better suggestion as I'm Sony service person.

  • Shahid Electronics
    Shahid Electronics Aug 22, 2008

    alright, I will wait photo.

  • Shahid Electronics
    Shahid Electronics Aug 22, 2008

    I'm not sending multiple emails at all. I don't know whats happening..

  • Shahid Electronics
    Shahid Electronics Aug 22, 2008

    Hi,

    Please confirm, do you see good picture in playback on LCD, like previously taken pictures, before the problem started?

  • Shahid Electronics
    Shahid Electronics Aug 25, 2008

    Picture of LCD view is still awaited as it was promised on Monday :)

  • Shahid Electronics
    Shahid Electronics Aug 26, 2008

    Let me know menu item (what ever) comes negative or its colors are normal.

    please mention have you disassemble its LCD and reassembled ever?

    Regards,

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  • 236 Answers

Hi,

check your image settings. in your options, look for any "negative" setting. It will usually be with "sepia" "black and white" and so on.
change it back to "none" or "off".

Hope it helps

Posted on Aug 06, 2008

  • Randy Villalobos
    Randy Villalobos Aug 07, 2008

    have you installed any other lens filters? if so, try removing them.

    If thats not the problem, your ccd chip (controls the colors in a camera) might be damaged. have an expert look at it and give you and estimate. then decide to either fix or replace it.


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Do check the menu settings on the image effects, its possibly you have choose or selected this settings. the default settings must be on automatic..

just let me know again here..

thanks

Posted on Aug 06, 2008

  • micromaster
    micromaster Aug 06, 2008

    ok.. thats was good, this will reset the last setting you do on your camera..



    just let us know more info again here..



    thanks

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  • 1,183 Answers

Hi,
The black hand is generally an icon for the image stabiliser. Is the same icon coming on display window or is it coming on the printed image


Thanks
Proton

Posted on Aug 06, 2008

  • 4 more comments 
  • Mandeep  Singh
    Mandeep Singh Aug 06, 2008

    Hi,

    Kinldy go to the following link it has the user manual for the camera.

    http://esupport.sony.com/US/perl/model-d...



    Open the manual and go to the section Titled

    Changing the mode settings





    Thanks

    proton

  • Mandeep  Singh
    Mandeep Singh Aug 08, 2008

    Hi Diana ,

    Not sure if you were able to figure out the solution for your problem on your own. Here is the technical support number for Sony try giving them a call. Becasue if the display did not get corrected after changing the modes as told in the manual, it could be a problem with the camera software.



    English: 1-800-222-7669
    Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM EST



    In Spanish: 1-800-222-7669 - Follow the (English) voice path for your product, and then select the option for Spanish support
    Hours: Mon-Fri 9:00AM-10:00PM / Sat 10:30AM-7:15PM EST



    Thanks

    Proton

  • Mandeep  Singh
    Mandeep Singh Aug 08, 2008

    Do rate the solution as helpful or fixya ... in case we were of any help to you

  • Mandeep  Singh
    Mandeep Singh Aug 20, 2008

    HI Dianna,

    Nice to hear from you again. I was also doing some research on your problem for the past few days. The white balance would not have any effect on the screen condition you are experiencing.

    As you told you have already tried pressing the white balance button, without any change . The LCD on the camera needs a physical check . It seems to be LCD problem on the camera



    Thanks

    Proton

  • Mandeep  Singh
    Mandeep Singh Aug 20, 2008

    Hate to say this Diana, but the LCD screen on the camera has gone bad and it needs to be taken in for repairs. In my previous post i gave you the sony support phone number. Did you try to get in touch with them over the phone ?



    Thanks

    proton

  • Mandeep  Singh
    Mandeep Singh Aug 22, 2008

    Hi Diana,

    everyboady here is just giving you all guesses. As i told you earlier the problem is with the LCD only. Please contact a camera repair mechanic. The following is the number for sony support , incase you need a third part repair guy let me know



    English: 1-800-222-7669
    Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM EST





    Thanks

    Proton

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