Question about KitchenAid KHWS01PMT Front Load Washer

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Son.netHave had 4 service calls to fix F11. First call ck'd wire connections and was told if it did it again it would need a central control board. Second call replaced central control board, made washer unusable. 3rd call removed C/C board and replaced M/C. 4th call removed M/C board, still does same thing F11. Thankyou

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Hello
Possible last two items would be the wiring harness or the motor.

Posted on Apr 07, 2011

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MY W.MASHINE AWM8000 HAVE PROBLEM,IN DISPLAY WRITE F 11 OR F DL.WHAT IS THIS


Washer will suddenly stop with 1 minute left on cycle and shows the F11 error code...at times it may show the FdL code. The washer will then not finish no matter what I do. If I unplug the unit from the outlet that does not guarantee that when I plug it back in it will start up. Fifty percent of the time it still shows the F11 error. It can take hours to finally get the washer to cancel out so I can take the laundry out that has not been spun out.

The F11 error code indicates a serial communication problem between the central control board and the motor control board. This can be caused by:

  • A loose or failed wire harness connection between the central control board and the motor control board.
  • A bad wire harness connection between the motor control board and the drive motor.
  • A failed drive motor.
  • A defective motor control board.
  • A failure in the central control board.

The diagnosis of this failure usually requires a technician. If you are able to unplug the washer and safely access the central control board and motor control board, you can check for a loose wire harness connection. Beyond that, I recommend calling a service technician to diagnose and repair your washer. The location of the internal washer components and component access for the central control board and the motor control board are in the images below.

richroth_113.jpg

Mar 01, 2011 | Whirlpool AWM8000 Front Load Washer

1 Answer

I have an F11 code


Washer will suddenly stop with 1 minute left on cycle and shows the F11 error code...at times it may show the FdL code. The washer will then not finish no matter what I do. If I unplug the unit from the outlet that does not guarantee that when I plug it back in it will start up. Fifty percent of the time it still shows the F11 error. It can take hours to finally get the washer to cancel out so I can take the laundry out that has not been spun out.

The F11 error code indicates a serial communication problem between the central control board and the motor control board. This can be caused by:

  • A loose or failed wire harness connection between the central control board and the motor control board.
  • A bad wire harness connection between the motor control board and the drive motor.
  • A failed drive motor.
  • A defective motor control board.
  • A failure in the central control board.

The diagnosis of this failure usually requires a technician. If you are able to unplug the washer and safely access the central control board and motor control board, you can check for a loose wire harness connection.

Jan 24, 2011 | Kenmore Elite 45986 Front Load Washer

1 Answer

Will not complete cycle..shows F11. This has been an ongoing problem, cannot get anyone to fix. What would you recommend? Would like to tell the world not to buy!


The F11 error code indicates a serial communication problem between the central control board and the motor control board. This can be caused by:

  • A loose or failed wire harness connection between the central control board and the motor control board.
  • A bad wire harness connection between the motor control board and the drive motor.
  • A failed drive motor.
  • A defective motor control board.
  • A failure in the central control board.

Jan 23, 2011 | KitchenAid KHWS01PMT Front Load Washer

1 Answer

Kenmore Elite Smartwash Quiet Pak 9. Washing bedding on "bulky/bedding", washer beeps, get error code F then 11. Messed with it a bit, now in Control Locked. Yikes. Help! Robin


Washer will suddenly shows the F11 error code...at times it may show the FdL code. The washer will then not finish no matter what I do. If I unplug the unit from the outlet that does not guarantee that when I plug it back in it will start up. Fifty percent of the time it still shows the F11 error. It can take hours to finally get the washer to cancel out so I can take the laundry out that has not been spun out.

The F11 error code indicates a serial communication problem between the central control board and the motor control board. This can be caused by:

  • A loose or failed wire harness connection between the central control board and the motor control board.
  • A bad wire harness connection between the motor control board and the drive motor.
  • A failed drive motor.
  • A defective motor control board.
  • A failure in the central control board.

The diagnosis of this failure usually requires a technician. If you are able to unplug the washer and safely access the central control board and motor control board, you can check for a loose wire harness connection. Beyond that, I recommend calling a service technician to diagnose and repair your washer. The location of the internal washer components and component access for the central control board and the motor control board are in the images below.


richroth_22.jpg

Jan 06, 2011 | Washing Machines

1 Answer

Wash cycle stopped and a F11 code flashes. What is this related to and how can I fix it?


F11
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

you can try to check the connections on the cables between these two boards, but you should probably get a service call.

Nov 20, 2010 | Kenmore Elite 45986 Front Load Washer

3 Answers

We are getting code F11. What does that mean?


Hello. the F11 trouble code means Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
These are circuit boards within the machine and one of them will have to be replaced. Most folks leave this job up to the service technicians.

Feb 02, 2010 | Kenmore 46462 Front Load Washer

1 Answer

Washer stops in middle of load and flashes F11.


this is not good . F/11 CODE serial communication error . the communication between the central control unit (ccu) and the motor control unit (mcu) cannot be sent correctly . now that sounds bad . don't panic!! ck the wir harness connectors to the mcu ( motor ) and ccu ( program panel . something is loose/ also ck the drive systen for any worn of failed components .belts/pulleys/ leakage.. ck mcu/ the ccu/ ck motor/ ck wire harness. -hope this will help . (look for loose connections this is most common.. mm

Dec 02, 2009 | Kenmore Elite HE4 Electric Dryer

2 Answers

F11 appears


F11 appears to be a Serial Communication error (a digital signal problem between the motor, motor control unit, and the central control unit). Look for loose connectors on each of these items. The wiring harness may be at fault, or any of the above devices (sounds expensive). Good luck!

Nov 17, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Our Kenmore Elite 46752 Washing machine is displaying codes "F11"


I'm sorry to hear about your trouble and it may not be good news, I'm afraid. The F11 code is a generic code generated to indicate a communication error between the motor control board and the central control board occurred. The F28 code indicates a problem at the motor control board. The wiring connections have been known to jiggle loose and become corroded, which can trigger these codes, but if removing, cleaning, and reseating the electrical connections doesn't fix the problem you are looking at possibly replacing the control boards. Plural, because there is no real way to tell which control board is causing the problem. I would lean toward the motor control board since the F28 code was generated, but that would still be speculation. Again, sorry for your trouble and I hope this helps. Best wishes.

Aug 30, 2009 | Washing Machines

2 Answers

Whirlpoop AWM9000-WM1100 Displays fault code 11F? any ideas greatfull


F11 on a Whirlpool AWM9000:
Service manual says "Communication error between Control board and Motor control unit (MCU)".
-Check control board
-Check MCU
-Check wiring to MCU

Basically, there are two electronic boards in this machine- the one up the top that you use to operate the machine (control board), and a power board in the base of machine (MCU). F11 fault is indicated a communication error between these boards ie one of the boards may be faulty, or wiring connection between them may be faulty.
It is impossible to know which electronic board may be at fault, as there is no way of testing them. Would advise calling service technician, but would advise you use an actual Whirlpool technician rather than a local service man, as Whirlpool tech has access to technical info required to solve your problem.
Good luck !!(be wary- might pay to ask for an estimate of what repair might cost when booking service call, as some of the control boards can be expensive)

Aug 11, 2009 | Whirlpool WFW9200S Front Load Washer

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