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I have a brand new HP touchsmart 310 with the wireless keyboard. It worked for a few days and now the m key will not work. It does not look physically jammed or out of place. We actually got it working once after it started having problems and then it stopped working again. The touchscreen keyboard's m won't work either. Is it a software or hardware issue and is there anything I can do besides return it to the store?

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Well as it sounds as tho its new, I would suggest you dont touch it as you would diable warranty. Take it back to where you got it.
Hope this helps. But, i think you already new the answer, anyway..

Posted on Apr 07, 2011

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Posted on Jan 02, 2017

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What to do with a black screen on my touchsmart hp 310-1020


power supply issues?>
all in one desk top pc, not easy to fix,its NON STANDARD PC.
got a voltmeter?
fixing pc lacking that is kinda hard.

can you get into the BIOS screens, that is test 1.
on all PC made, it must show the screens or
it lost power, or 4 or 5 other major failures
is this the wired keyboard or wireless keyboard, they have 2 kinds.
if wireless
Replace the batteries in the keyboard and mouse
im reading your manual for you know
finding the magic BIOS key, on real PC its esc (HP. rules)
but on this funnybox. wireless, (if)
how can that work? (yes, BIOS talks wireless here)
you, page 33 its the escape key, for BIOS.
so there you , new batteries, in keyboard
boot and spam (wood ppeckker bird like) the ESC key
see BIOS? screen?
yes, good, we can not proceed with step2.
no, shine a flash light in screen face see data now, be that BIOS
or windows?
yes/no.
that is it for now.

https://support.hp.com/us-en/product/hp-touchsmart-310-1000-desktop-pc-series/4273627/model/4350625/manuals


black screen all ways from sunday

http://pcdied.com/#black-screens

Apr 06, 2017 | HP Computers & Internet

1 Answer

Hp touchsmart 300


From the User Guide at... http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=4174137&

The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your

HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to

activate the preinstalled batteries, and then turn on the mouse (A).

You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.

To synchronize them:

Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and

away from interference from other devices.

Keyboard: Press the Connect button on the bottom of the keyboard (B) for five seconds. The blue

activity LED on the wireless receiver illuminates when the synchronization command has been received

and turns off when synchronization is complete.

Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity

LED on the wireless receiver illuminates when the synchronization command has been received and

turns off when synchronization is complete.

If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.

Fr

Jun 30, 2014 | Computers & Internet

2 Answers

Hp TouchSmart 310 wont start,power light flashes


The LED light has now turned into a diagnostic light. The fault is a bad Power Supply.
Replacing it however, is easier said than done.

I don't know what exact model of the Touchsmart 310 series you have.
(Examples such as TouchSmart 310-1000Z, or 310-1125f, or 310-1155y, etc.)

The TouchSmart 310 series of All-In-One desktop computers, has a battery, and an AC adapter, (Charger), for power.

Test the battery with a multimeter set to DC Voltage.
{Symbol is a dotted line over a solid line. If there is more than one DC Voltage setting, set it to 0 - 50 Volts }

Should be close to 18.5 Volts (DC)

Battery is low?
Check the AC adapter (Charger)

The middle metal cylinder of the plug that goes into the computer, is Positive.
The outside metal shell which surrounds it, is Negative.
Again, 18.5 Volts (DC)

Check both then post back in a Comment.

Regards,
joecoolvette

Nov 04, 2011 | HP TouchSmart IQ770 PC Desktop

1 Answer

Model number 9131URF keyboard has stopped working. i have put in new batteries but no luck.


if this is a wireless keyboard then you will need to re-link the keyboard to the usb device. there might be a reset button on the bottom of the keyboard and the usb device for re-linking them together. to test if it has worked by opening notepad then type some keys. if that doesn't work then you will need to un-install and re-install the wireless usb keyboard.

Aug 24, 2011 | HP TouchSmart IQ770 PC Desktop

2 Answers

My wireless keyboard (rk713a) is not responding. my system is hp touch screen iq526. i tried system restore but that did not help. (in the notification area the battery is okay


Hey friend,
Reboot your system and it will detect the keyboard and plese make sure the port is okey. To be sure about it unplug and plug agin the Keyboard.

Apr 27, 2011 | Compaq Keyboard

1 Answer

The mouse doent work and i've tried evething in the instructions


is it a usb mouse or ps3 if usb get an adapter and try that

Jul 18, 2009 | HP Wireless Optical Mouse

1 Answer

My wireless keyboard seems to be selective about which letters to acknowledge whenI type any faster than a two year old despite new batteries It is the one that came with the hp iq 775 touch screen desktop...


Wireless keyboards do have some delay, especially when the batteries are low, are you sure the batteries have a charge? Sometimes even new batteries are dead or very weak.

Some wireless keyboards only have a range of a few feet, but, moving it closer kinda defeats the purpose of having one in the first place.

Have you tried to go to (classic view): start>settings>control panel>keyboards... to make adjustments?

Jan 28, 2009 | HP TouchSmart IQ770 PC Desktop

1 Answer

My touchsmart key board stopped working. it did this once before and I think I somehow pushed some buttons and accidentally got it working again but now it has stopped again. is there a button or switch...


looks like this is a wireless keyboard? If so there is usually a connect button on the bottom of the keyboard and/or on the unit itself. You may have just lost the keyboard to wireless receiver connection.

Jan 08, 2009 | HP TouchSmart IQ770 PC Desktop

2 Answers

Keyboard not working properly


Suggestion for you it is not that hard to open the keyboard turn the key board up side down remove the all the screws and the bottom cover will pop up. have a acohol and swab just clean the keys contacts on the board I do this so many times and it work and save you money.

Nov 17, 2008 | HP TouchSmart IQ770 PC Desktop

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