Question about Samsung SCX-4100 All-In-One Laser Printer

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Software downloaded. printer working but scanner not working. message 'cannot open device'

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A nearby scanner jam should be a button with two positions locked and unlocked position check to be unlocked

Posted on Apr 07, 2011

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Scanner message "you need to run device software"


Sorry for the delay I have been out of town and busy with my main job. Follow the link to the HP web site, choose your OS and a list of available downloads will appear.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=390328&lc=en&cc=us&dlc=en&lang=en&cc=us

Click on Driver- Product Installation Software, then chose the HP PSC Full Feature Software and Drives. Save the file to a known location on your computer (the desktop for example). The run the software. This should provide you with the full feature software (updated) that was shipped with the printer from HP.

Hope this fixes your issue.

Oct 04, 2011 | HP PSC 1610 All-in-One Printer, Scanner,...

6 Answers

""I can't get my scanner


If reinstalling the drivers doesn't work. Try manually adding the device.
1. Start>Control Panel
2. Under Hardware and Sound click, Add a device
3. From there you should see your Printer/scanner. Go thru the prompts and it should be able to find and install the drivers from manufacturer site

Mar 29, 2017 | Office Equipment & Supplies

2 Answers

Can't scan- Refer to device documentation to


Try using widows paint. Look in windows accessories off the start program menu. If you open windows paint, look for open file from "Scanner or Camera". Most likely you can get the scanner to work again in Vista. Otherwise...try Vuescan scanner software. I think you can get a free trial period online and it should also work. You'll have to pay for that if you like it.

May 19, 2010 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

MY HP ALL IN ONE 4315V SERIES WON'T DOWNLOAD


Did you install the scanner drivers that came with your CD BEFORE plugging in your scanner?

Sep 25, 2009 | HP Computers & Internet

2 Answers

Require to download software to install hp 1355 printer,scanner,copier


Hello

You can download software and driver from:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=306898&

Best regards,
Zizzler

Apr 22, 2009 | Office Equipment & Supplies

3 Answers

Scanner not found


Macintosh: Scanning Software Does Not Open or Stops Responding in Mac OS X V10.4
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01396146&lc=en&dlc=en&cc=us&product=1138342&rule=15414&lang=en



The link will take you to the HP page where the handle for this problem is detailed. I did every step as listed and downloaded updated driver / software for the 4315. It works!



Aug 04, 2008 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

All in One Scanner/Printer problems


Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.

May 20, 2008 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Error Message


normally flicking the transportation lock on the scanner open and locked a few times and leaving it in the open position works.
also you can download a better version of scan software, mine works fine now.
TWAIN Driver and EPSON Scan Utility v3.04A

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=14082&prodoid=24875245&BV_UseBVCookie=yes&infoType=Downloads&platform=Windows&x=25&y=8

Nov 03, 2007 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Scanner driver problems for MP810


If you do not have the software, you need to download the software from one of the following locations:

Official Canon Drivers and Software

Canon USA:DRIVER & DOWNLOADS
.....
After downloading is finished, unplug the USB and run the software that you downloaded.
The software installer will tell you when to connect USB.

Some Canon device may not be Vista compatible and cannot work on Vista.

Oct 30, 2007 | Canon PIXMA MP810 All-In-One InkJet...

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