Question about Brother DCP-120C All-In-One InkJet Printer

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Brother dcp-120 installed new ink cartridges, message keeps coming replace inks followed by ink empty. Have taken out and put back in again about 5 times. Printer doesn't recognize it has loads of ink

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Have you pulled the tabs off of the toner?

Posted on Apr 07, 2011

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Hi I have Brother dcp 350 printer. I have the error 46 unable to print/clean i cant get the printer back to normal functions. I have change the inks (all) and I am still get the same error message 46....


The messages unable to print, unable to clean, unable 36, error 46 and error 32 are all print head errors.

1. Remove all the ink cartridges from the machine
2. Clean the contacts on the cartridges as well as inside the machine itself with a small amount of warm water or alcohol on a cotton swab until no ink comes off on the swab.

Note: if any of the other cartridges are low, empty, leaking or bulging replace them

3. Then turn off the machine and unplug it for 70 seconds
4. Plug it back it and wait for the insert cartridges message
5. Insert the cartridges and check to see if the problem is still there. If it is it means the print head has failed and in order to fix this the print head inside the printer needs to be replaced. The print head is the part of the printer that puts ink from the cartridges onto the page

Unfortunately this can sometimes cost more to replace then the machine itself.

Apr 18, 2011 | Brother DCP-350C InkJet Printer

9 Answers

Brother DCP-115C Printer: "No Ink" message continues even after old ink cartridge (still some ink!) is replaced with a new one.


Reset the printer to factory settings
Turn off the printer. and turn it on again.

If still not working

Take out the cartridges, turn off the printer
Turn on the printer and put the cartridge again.

Oct 27, 2008 | Office Equipment & Supplies

1 Answer

My Brother MFC-685CW Printer Wireless doesn't recognise a new colour cartridge despite having cleaned the printer head. It also is not recognised by the PC despite reloading it. Help!! Troubleshooter...


If the message "NO CARTRIDGE" remains on the LCD after you have installed the ink cartridge(s), it is possible another ink cartridge is empty and needs to be replaced or one or more of the cartridges are not installed properly. Complete the following steps:
  1. Unplug the machine from the AC power outlet, wait approximately 10 seconds and then plug it back in.

    1a. If the display continues to show NO CARTRIDGE, verify the cartridges are installed properly by uninstalling and reinstalling all four ink cartridges. Follow Steps 2a through 2f.


    1b. If "INK EMPTY XXXXX" (Xs = color, i.e. INK EMPTY CYAN) is displayed on the LCD, the specified ink cartridge is empty and needs to be replaced. Follow Steps 2a through 2f.

  2. To resolve an INK EMPTY message or to confirm the ink cartridges are installed properly, complete the following steps:

    2a. Open the ink cartridge cover. Pull the lock release lever(s) down and take out the ink cartridge(s). While you have the ink cartridge(s) out of the machine, verify the cartridge(s) are genuine Brother supplies with the Brother logo embossed into the side of cartridge.

    ink_replace03.gif

    2b. Reinstall the ink cartridge(s). Lift and push the lock release lever(s) until it clicks into place and close the ink cartridge cover.



    ink_replace04.gif

    2c. The LCD may then display:

    Did you change xxxxxx? Yes No.

    for the color(s) that was replaced. If this message appears, BE SURE to follow the instructions on the LCD to correctly select Yes or No. Select Yes if you installed a new cartridge(s) to automatically reset the ink dot counter for that color. Select No if you did not install a NEW ink cartridge(s).


    2d. After all the correct selections are made, the machine will then enter a cleaning cycle.


    2e.If the display again shows INK EMPTY XXXX, go back to Step 2 and follow the instructions to install a NEW ink cartridge.


    2f.If the machine did not enter a cleaning cycle and the display continues to show NO CARTRIDGE after reinstalling new genuine Brother ink cartridges, your machine may require service.
If your computer is not recognizing the printer you should uninstall and reload the drivers. You might consider downloading a new driver for your operating system from this site:

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=mfc685cw_us_as&Cat=112

I recommend bookmarking thihs site for future reference.

I hope this is helpful. :)

Dec 08, 2010 | Brother Office Equipment & Supplies

1 Answer

Keeps saying install c


Hello,

When the printer says "install C" it is referring to the Cyan (blue) ink cartridge. If this is not a new cartridge, you might have to replace it. If this is a new cartridge, try following these steps.

1. Unplug the power cable.
2. Remove all 4 ink cartridges.
3. Close the ink cover
4. Plug the power back in.
5. Wait for the machine to warm up and tell you that the ink is empty.
6. Reinsert all 4 ink cartridges.

If you keep getting the same message you should try another cartridge. You can put the yellow cartridge in the blue spot to see if you get the same message. If you get the same message then the machine is broken. If you get a new message then the cyan cartridge needs to be changed.

Thanks,

Pat

Nov 09, 2010 | Brother DCP 130C All-In-One InkJet Printer

1 Answer

I have replaced my empty ink cartrages, but when i have put in the new ones, the screen still comes up with they are empty please replace, how can i solve this problem. this is for a brother dcp-130c


two possibilities, first check to make sure the inks are really there. take the cartridges out and look at the little plastic window on the cartridge and see if you see ink. if you dont, you will need to get a new cartridge again, if you do see the ink, most likely the sensor board is damaged. Usually this damaged because of generic ink.

thanks

Jul 25, 2010 | Brother DCP 130C All-In-One InkJet Printer

1 Answer

Printer thinks cartridges empty


Unplug your printer from the computer and then the power supply. Remove the inks from the printer. Plug the printer back into the computer first then connect the power supply. Install the inks "very slowly" one by one and then check the levels, they should now read full. Thank you, Dana

Nov 06, 2009 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

Brother dcp-120 c printing problems


I have put new ink cartridges into the machine and I get an error message... yellow and red are empty . It will not print either.

May 16, 2009 | Brother DCP-120C All-In-One InkJet Printer

1 Answer

Black ink cartridge doesn't work.


Have you tried
  1. Taking out all the cartridges
  2. Power down the power
  3. Power up the printer
  4. Open the scanner Cover
  5. Close the scanner cover
  6. Message will ask you to put the ink.
  7. Put in Black
  8. Close scanner cover
  9. It may ask you whether the Black is being changed.
  10. Open the cover.
  11. Install Cyan.
  12. Repeat step 8-10 for the rest of the 2 colours.
  13. It should resolve the Black ink empty message.
Let us know if this works.

Thank you.

Dec 11, 2008 | Brother DCP-110C All-In-One InkJet Printer

3 Answers

Replaced ink cartridge printer continues to say no cartridge


you need to follow the whole procedure on your to ensure proper installation as soon as you install the new one, follow the instruction on the screen to calibrate your new ink 

Nov 08, 2008 | Brother MFC-440CN InkJet Printer

1 Answer

No ink display on brother mfc240c


First make sure that you are using Brother Cartridges, their machines are very sensitive to using generic ink. Put a brand new set of ink in the machine. Pull all the old cartridges out and put all new cartridges in. If this does not resolve the issue contact Brother, they are very good about helping their customers.

Jan 02, 2008 | Brother Multi-Function Center MFC-240C...

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