Question about Cell Phones
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Posted on Jan 02, 2017
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Have you tried restoring the computer to the original factory configuration? If you did not have the problem when you first received the laptop, the restoration will fix it. (Page 70 of the Setup Guide -- Factory Image Restore).
If the restoration fixes it, that means that some configuration change caused the problem, most likely an update. If you keep track of future updates you can discover which one triggers the problem when it recurs.
If the restoration does not fix it and the computer did not originally have the problem, that means that a hardware problem has developed.
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