Question about HP Office Equipment & Supplies

1 Answer

HP LJ 4700 came up with 50.9 error. Replaced fusing assembly, error returned same day. Replaced LVPS, error returned. Replaced Formatter thinking there might be a glitch error returned... any suggestions? Thanks, Frank

Posted by on

  • fhl41 Apr 11, 2011

    The wall outlet voltage is at 119, which falls within the acceptable 108 - 121 range.

  • fhl41 Apr 11, 2011

    Wall outlet is at 119 volts, which falls into the acceptable range of 108 - 121.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,089 Answers

How about the voltage from the wall?
You are not using a surge protector are you?
If you are plugged directly into the wall and you did all you say you did,
check the power at the outlet. It might be low.

Posted on Apr 08, 2011

  • fhl41 Apr 11, 2011

    The wall outlet voltage is at 119, which falls within the acceptable 108 - 121 range.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hp laserjet m5035 mfp error 49 ff04

I think you are since the dc controller only controls paper movement and nothing else. A 49 error is a firmware error and has many causes from applications, network and just defective formatter. If the errors occurs with the printer not connected to anything, then the formatter would be the logical issue if the firmware has been updated. Keep in mind having a jet direct card in the slot can cause the error, so the only true way to test is with everything removed with the exception of firmware, memory and power. Also keep in mind that if the 4250/4350 series power is derived from the lvps and not the dc controller. Also with this model the embedded jet direct card is known to occasionally have issues. When you upgrade the firmware for the formatter it also upgrades the firmware on the embedded nic card. Again the only true way to test would be to disable the embedded nic card on powerup.

Read more... HP Support document HP Support Center and HP Printer Support

Jun 27, 2014 | HP LaserJet M5035 MFP Printer

1 Answer

I have an error 5 on the screen and scanner won't work.

The Scanner needs to be replaced.
This printer is under HP Warranty until Mar 23, 2011
Contact Hewlett Packard for Warranty repair.
2 parts need to be replaced at the same time (Scanner & Formatter)

Expiration: 2011-03-23
CC370-60001 1 Formatter - LJ M2727 model CB532-67905 1 SSA PKG FGI ASSY (scanner flatbed assembly)

Feb 03, 2011 | HP Laserjet M2727nf Multifunction Printer

2 Answers

My HP M2727nfs prints blank pages. Even demo page / reports are blank. NO errors on display. Paper gets warm, so fuser works. New cartridge doesn't help. Neither cold reset. What can this be?

This is a problem with either the formatter board or the dc controller, try doing an nv ram ( turn off the printer and hold down the right arrow and the cancel button, turn the printer back on and continue holding until you see permanent storage init). If this doesn't work call hp tech support 1800 334 5144 and ask for a case number. This printer has a service note which will cover the formatter for 2 years.

Sep 14, 2010 | HP Laserjet M2727nf Multifunction Printer

1 Answer

Our hp lj doesn't work anymore. After restart it says "Scan Error 5" or "Scan error8". This morning I managed to send a last fax but after this it stopped working. We had problems with printing those last...

this printer is experiencing what is known as a formatter/scanner assembly failure, hp has a service note issued to service printer up to 2 years after the purchase date.

Try doing a hard or reset or nvram:
1. Turn the printer off
2. Hold down the right arrow and the cancel button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.

if this does not work contact hp. 1800-334-5144 in order for them to create a case under the service note and have the printer serviced. Both the scanner assembly and formatter board need to be replaced.


Mar 24, 2010 | HP Laserjet M2727nf Multifunction Printer

1 Answer

I now have 2 HP LJ P3005n printers within the past 3 days that have stopped working. 1st error code on printer #1 is = 49.4C22 and 49.4C02 and the 2nd printer is now displaying error code = 49.4C02. What...

The codes indicate firmware errors (possibly a failure of the formatter board, but more likely firmware). Up-to-date firmware is available for download at Read the installation instructions for the firmware update. If you have ANY doubt AT ALL about your ability to successfully update the firmware, pay a shop to do it for you. A failed firmware update may not be recoverable, and the formatter board is rather costly.

Oct 20, 2009 | HP LaserJet P3005n Printer

1 Answer

Fax sending problem - error code 81

Greetings John,
This error is for 81 Z no user profile for pre-process.81 error indicates that a temporary error has occured while testing. If cycling the power does not solve the problem you should replace the formatter board.
Also It could be a problem with the power supply or DC controller. There may fluctuating power issues with the formatter. Also did you replace the network card after replacing the formatter or did you use the same network card that was replaced before the formatter was replaced. It may be the new network card may have been damaged by the old formatter and gives the same problem now, and using the damaged network card may have messed up the formatter again. To test this replace both formatter and network card together.


May 01, 2009 | HP COLOR LASERJET CM3530FS UP TO 31/30PPM...

1 Answer

LJ 2015

pull off the left side cover from the rear and the formatter is there order one from hp

Jan 08, 2009 | HP LaserJet P2015dn Printer

1 Answer

Lj 8150- 64 cycle error

Good morning,
This error is called a scan buffer error. Unfortunatly there is only a couple of things that can be done. If you start by powering off the machine and then back on this can resolve some issues. If the error persists then there is a problem with the formatter. The HP manual says to replace the formatter but you can try to reseat it and see if that helps. The formatter is held in by two thumb screws on the left back of the printer. Make sure the machine is powered off and unplugging it doesnt hurt. Loosen the thumb screws and slide it out. Blow off the long black connection, the rom and ram can be reseated at this time too. Gentle slide the formatter back in and into position. Be careful not to bend any connections by forcing it back in. It should slide easily. If this does not fix your problem then your formatter will need to be replaced.
Hope this helps.

Dec 01, 2008 | HP Office Equipment & Supplies

5 Answers

HP Laserjet 1320n Error Lights not in Manual

hi friends......
shivachadra is here.....just i faced this problem "Attention, Ready, and GO LEDs are on solid"
and i got solution in troubleshooting....just vi refixe the connetion of laser scanner........its the error of comunication between laser scanner and formatter....

May 27, 2008 | HP LaserJet 1320 Printer

3 Answers

Hp lj 8150 error 50.1fuser error

Unless someone else replies with the identical fault and remedy, my best suggestion is to get a copy of the service manual. There may be a fee but you will be sure of following the correct diagnostic procedure. It sounds like you are capable of this. Good luck.

Sep 22, 2007 | HP Color LaserJet 3500 Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

133 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides