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I'm working with an HP 5550DN Laser printer and every time a print an excel spreadsheet, I get this: PCL XL Error Subsystem: KERNEL Error: IllegalOperatorSequence Operator: SetNeutralAxis Position: 3 Please help as I'm trying to print one document for a Business Plan Meeting with the office manager that started a half hour ago! Thanks, Kim

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!st thing that I would do is delete your printer from the computer.
Next go to hp.com and select your OS, then select PCL5 drivers.
Download them and install them as you add your printer.
You might also consider uploading the latest firmware, while you are on that page.

Posted on Apr 08, 2011

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GO ON LINE AND TYPE IN THE FOLLOWING INFORMATION.

EXCEL ERROR PCL XL ERROR
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CALL THE MANUFACTURES CUSTOMER SERVICE LINE AND ASK FOR TECHN SUPPORT AND GET THE RIGHT ANSWER TO THIS COMPLEX QUESTION PLEASE

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