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A SAMSUNG WINDOW AIRCONDITIONER WAS GIFTED TO ME BY A DEAR RELATIVE. HE PURCHASED IT ON DATED 7/8 DECEMBER 2008 BUT BILL OF SUCH NOT GIVEN AND RETAINED BY HIM AND FURTHER LOST.IN THE MONTH OF MARCH 2011 IT STOP WORKING.AFTER CONTACTING SAMSUNG AUTHORISED SERVICE THEY TOLD THAT COMPRESSOR IS NOT WORKING AND NEED TO BE REPLACED BUT IT IS TO BE CHARGED AS WE NOT HAVE BILL .LOCAL SHOP KEEPER WHOM IT HAS BEEN OURCHASED SHUT DOWN HIS SHOP.COMPNY REFUSED TI REPAIR WITHOUT BILL WHILE THERE HAS BEEN 60 MONTH WARRANTY ON COMPRESSOR.KINLY SUGGEST HOW I CAN REPAIR IT WITH WARRANTY

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Unfortunately, there si no way to do it under warranty, without a dated Proof of Purchase. However, it sounds like your relative may have purchased an Extended Warranty. As 60 months sounds extremely long for a window unit. But, here again, without proof of that, there's not much, if anything that you can do under warranty. If Samsung quoted you a price of several hundred dollars or more, it would be less expensive in the long run, to buy a new window unit. That way, you would have full warranty coverage.

Posted on Apr 07, 2011

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