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Posted on Jan 02, 2017
I'm having the same problem. Mouse works great but the keyboard doesn't. I've uninstalled and reinstalled the software at least twice via remote desktop- done a hard reboot on the hardware (it's a Logitec wireless keyboard) - I've even tried installing it on another computer and the keyboard and mouse both work great! I just can't get it to work on my computer. The curious thing is that the side buttons (like sleep work) but it won't Ctrl Alt Del so I can login - what am I doing wrong? Are there settings that need to be changed?
Posted on May 10, 2008
The devices probably came with a USB cable and a receiver, or just a USB equiped receiver, that you need to plug into your computer. Go ahead and plug the cable and receiver into the computer so that your wireless mouse and keyboard has a means to communicate with the computer. Next, Here is a website address where you can download drivers for your mouse and keyboard. You must first choose either mouse or keyboard, then the exact product and model, then the operating system, and finally the language. repeat the process for the other device (mouse or keyboard, whichever you did not choose first). Good Luck! And let me know if there are any further problems.
Posted on May 24, 2008
My Dell wireless keyboard doesn't work. I replaced the batteries in it and pressed the green button on the back of it then the button on the wireless thing plugged into the computer. That light blinks for a few seconds then stops but the keyboard still doesn't work. My wireless mouse works fine.
Posted on Oct 29, 2008
If you have got a USB receiver for the wireless keyboard and mouse, then the solution might be with the receiver. Normally we know that to play a USB thumb drive, we simply plug in and play. But some model of Acer computer require us to press the button on the thumb drive to activate it. The model I had (an Aspire model) set the press button same as the blicking light bulb. So (a) turn on computer, (b) plug in thumb drive receiver (c) press button on the drive, (d) press "contact" button on the mouse and keyboard. That works for me.
Posted on Dec 16, 2008
You can find the drivers here: http://www.nexxtech.com/nexxtech_usa.html
Hope this helps & please remember to rate my answer. Thanks.
Posted on Dec 31, 2008
Tips for a great answer:
From the User Guide at... http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=4174137&
The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your
HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to
activate the preinstalled batteries, and then turn on the mouse (A).
You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.
To synchronize them:
Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and
away from interference from other devices.
Keyboard: Press the Connect button on the bottom of the keyboard (B) for five seconds. The blue
activity LED on the wireless receiver illuminates when the synchronization command has been received
and turns off when synchronization is complete.
Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity
LED on the wireless receiver illuminates when the synchronization command has been received and
turns off when synchronization is complete.
If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.
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