My daughter has just moved into a house she turns on the bedroom lights and they dont work.but if she puts the toilet light on then they work. i have checked for power and there is some but if you turn the light out then there is no power at all the switch in the toilet is dead but turn it on and the power is there.regards glenn. email@example.com
ps i know that its not the catagorie but i need help
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Try this. Remove power from the fan. Remove batteries from the remote. Press butttons on remote (might be stuck). Apply power to the fan. Install batteries in the remote and try all functions. If this doesn't work, the remote may be defective or the remote receiver may be defective. I can tell you from my own experience I have a ceiling fan that loses its mind whenever there is a power outage. Has to be reeducated from scratch
Someplace there has to be a power (wall) switch that controls the power to the unit. Make sure it was not turned off by accident.If both the light and fan do not work on the unit, it sounds like a possible wiring problem or receiver problem. Unless you are good at house wiring, it may be best to have a professional come in.
I would think a loose wire that takes power from the switch up to the fan/light unit or a white wire that would be a common neutral wire for both the fan and light.
It might be a bit too complicated for someone without experience to attempt to remedy on their own.
Before I did anything else I would try changing the code on the problem fan. Change the dip switches in the fan and in the remote controller unit to a different code.
It is not impossible that a neighbor has the same code in their unit or a device in the area is operating off the same code.
Probably the cheapest thing to try next.
Do me a favor, prior to reading on any further; did you try pulling (or turning) on the fan chain? As simple as this sounds, I've experienced this before. And I'd rather you try the simple solution first, before opening up the fixture. Okay, if that didn't work - the first TURN OFF the light switch or circuit breaker before working on these fixture's. If you're not well schooled in doing electrical work, I'd advise turning the circuit breaker off along with the wall switch. Now, when you open up your fixture, the black wire should be hooked up to the fan motor(s) lead wire; and the blue wire to your light(s) lead wire. Now, if both your fan and light were working before, then the wires at the fixture (black/motor and blue/light) were wired together. If so, then it could've blown both motor(s)? But I don't believe it did. Now that you've checked everything out, and your ready to turn the fixture back on. Keep the wall switch in the off position. Then go turn on your circuit breaker. If everything holds, then turn the wall switch on. It's done in this manner for safety reason's. Try this, and then let me know how it went. You should be good to go. Good Luck, and feel free to contact me again if you have any problems. Jim
I think I've figured it out. I got in touch with the manufacturer of Hampton Bay Fans, King of Fans. You can call them yourself at 800 283 6513. They said they hear about this problem all of the time. The thing is, if you have more than one HB remote control fan in the house, they can start interfering with each other - even though no one is touching any remotes at the time. Weird, I know. Another thing that happens is if your neighbor has a hampton bay fan on a remote, they may be triggering your fan. Also, apparently garage door openers can activate fans as well. Anyway, the rep said the solution is to get up into the fan base and find a series of four dip switches. Then take the batteries out of your remote and find a set of four switches. Or maybe its a set code. I'll find out tonight when I get home. What you need to do is make sure the combination code you set in the fan matches the code in the remote. She said the majority of the time this eliminates the "haunted fan" problem. If the problem persists, you may need to replace the receiver in the fan. I'm going to try it out tonight.
There is a 4 position (dip) switch on both the fan housing and the remote. Make sure these switches are set exactly the same and the remote will control the light and fan separately. If not, the remote may be getting interference on the preset frequency - try CHANGING the dip switches to a different setting and the remote should work.
I had this same problem (sort of) - my daughter lost the remote to our fan and it would not work from the wall switch. What you have to do is go up to where your fan is connected to the ceiling, slide the canopy down, and remove the remote transmitter. Then just rewire the fan normally - white to white, black and blue to black, and the ground wires together. Turn on the power and your fan light should work with the wall switch. You will have to pull the cord for the fan to work.