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I have a sprint HTC Hero. The battery ran out last night and I put it on the charger. I turned it back on after letting it charge for a couple of minutes. When it came back on it had reset to the default of the phone. I still have all my pictures but NONE of my contacts. What do I do?

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Sorry for you loss, that is very odd. I'm not sure what may have caused it but transferring the address book is easy.

  1. turn on both your old and new phone
  2. on the Hero, go to menu-settings (looks like a gear)-select wireless and networks (or something along these terms) then turn blue tooth on
  3. manage bluetooth settings
  4. on the old phone, get to the bluetooth settings and allow the phone to be found
  5. on the Hero, search for wireless devices. Once the old phone pops up, select it. Keep checking back on the old phone because it's going to keep asking you to accept the connection on both sides.
  6. All the passwords you'll need are just '0000'. You just established a bluetooth connection.
  7. on the old phone, if it dosn't already ask you if you would like to transfer your address book, go to the actual address book, select all and then look through the options until you see something along the lines of 'send via bluetooth'.
  8. The trick with android phones, is that all activity has to be managed, so put your finger on the top of the screen (hero) and slide down. Here, you approve transfers, etc...
hope this helps. If you need help, i havn't really figured out how but you can IM with me for further assistance. please make sure to rate me

Posted on Apr 07, 2011


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