Question about Televison & Video
I am sorry to hear regarding the trouble. The situation you are describing is highly suggestive of ' Hardware Failure '.For future reference, you will need to go into your menu under "option" and scroll down to "factory reset" and select "yes".However, as you do not see any picture, which sets itself more as an internal failure than any other issue. If the set is under warranty, i would advise you to call LG, however, if it is out of warranty, you need to either get it repaired yourself or send the unit to service center. If you do not have any prior TV repair experience, i would advise you to send the unit for repair, however if you have prior experience, kindly revert so that we could proceed.
Note - You could unplug the TV for few minutes, say 15 minutes and then turn it ON. Sometimes, this would fix small internal problems.
Thanks and Regards
Posted on Apr 07, 2011
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Posted on Jan 02, 2017
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