Question about Kenmore 73503 Stainless Steel Bottom Freezer Refrigerator

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Kenmore french door freezer in bottom, stainless steel refrigerator. Freezing in side all food on bottom and middle shelves. Does not matter what temp it is set on. Sears has replaced first fridge and now second fridge is doing the same. I have had 5 service calls on this fridge and it was diagnosed with a bad sensor, it was replaced and in about 2 weeks problem returned. When I called for service call I was referred to customer service and was told the fridge was out of warranty and there was nothing that they could do for me. This is a faulty model and as far as I am concerned a LEMMON. I don't know where to go at this point for help. Can you help me

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  • Steve Allison
    Steve Allison Apr 07, 2011

    Since I don't have any good suggestions for you, I'm posting this only as an FYI- Go to ripoffreport.com and register your problem there, you may get a usable response since some manufacturers monitor such sites and may even try to correct the problem so they can post how they handled it.>>>> http://www.ripoffreport.com/Search/kenmo... <<<<<< Good luck-

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SOURCE: thermostat shows "Err" "FF"

Well, this may be a solution, at least in our case. While were were unpacking the refrigerator and dumping food into coolers, we also unloaded the freezer, even though it appeared to still be running.

After clearing it out, we noticed that the icemaker device in the upper left corner was all iced up, like an old freezer does without self-defrosting. We thought our machine was a self-defroster and this made us suspicious.

We unplugged the appliance and defrosted this upside-down iceberg in the freezer. After it was cleared out, we plugged it back and and lo and behold, the thermostat came on! Here it is 12 hours later and it is still running.

So, it may not be the actual cause, but I can't come up with another solution at the moment. By the way, it makes us wonder if the error code "FF" that we had stood for "freezer fan". Perhaps that iceflow interrupted the fan or its circulation, somehow? In any event, other people with this same error code (FF) might check for icing forming around the icemaker.

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SOURCE: Interior Lights "ON" With Doors Closed

Jane0901. Go to the following web site. Look at the solution section concerning Sears Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";}Service flash "sf46-515". I am "DaleCos" and have the same problem. I have reported the probem to Consumer Reports and the Consumer Product Safety Commission. More people need to contact these two organizations. Good luck.
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http://www.fixya.com/support/t968825-interior_lights_doors_closed

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SOURCE: LG LFX25960ST Stainless Steel French

Contact your parts supplier, this is a replaceable part

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Replace your thermostat and will work like new again

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